米兰利纳特机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,101 评论

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描述

酒店其他优惠

  • 距离利纳特机场 4 公里,提供穿梭巴士服务和停车场;靠近东环路

  • 可搭乘公共交通:乘坐 27 路电车可到达市中心和罗格雷多火车站

  • 供应一流的地中海美食,提供最新的建议;适合家庭入住,可携带宠物

  • 设有大型商务中心和花园,可举办会议和活动;提供丰富的自助餐

  • 提供含自制食品的早餐、夏季游泳池、健身中心

我们的客房

酒店位置

米兰利纳特机场诺富特酒店

梅斯奈特 121 号, CIN IT015146A1QSA9JMYU, CIR 015146 ALB 00077
20138 米兰
意大利

GPS:45.447655, 9.256846

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

N RESTAURANT

NRestaurant 位于一楼,可俯瞰泳池和公园。营业时间为周一至周五中午 12 点至下午 2 点半,晚上 7 点至 10 点半;周六周日晚上 7 点至 10 点半。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,101 评论

TripAdvisor 评级  3.5/5  2,231 评论

Avoid this hotel!!

Tripadvisor 评级 1.0/5

Flemming F 经 TripAdvisor 认证的评论

Room is tiny and like a sauna. They advertise AC but they don’t have it. I did not sleep at all - even with the window open it was hot. It’s also quite a depressing location and the breakfast buffet (€18) is really not good at all. On a positive note the reception staff is great and very friendly! But I will never stay here again. Possibly never at a Novotel again. 😊

Dear Guest, Thank you for taking the time to share your feedback regarding your stay with us. I'm really sorry to read that several aspects of your experience did not meet your expectations. Your feedback is valuable and helps us identify areas for improvement. I have noted your comments about the room, particularly the hot temperature. I understand that this issue may have impacted the quality of your stay, and i will take the necessary steps to address this problem. I would appreciate the opportunity to restore your faith in and get back on the road to good, providing the experience you expect and deserve. If you change your mind, please contact me to alice.rodolico@accor.com. You won't regret it. I remain at your complete disposal and i send you my best regards. Alice Rodolico Guest Relation Team

It's terrible

Tripadvisor 评级 1.0/5

bappesaha77 经 TripAdvisor 认证的评论

To be honest the room was so nice and clean The hotel from Linate airport around 10/15 minutes to drive But the organised was so bad because I was booked for shuttle but from the reception doesn't tell me where should I wait for the driver and for return time I was booked first shuttle at 05:30 morning the lady told me the driver will be come 10/15 minutes early so don't worry because I was told her my flight is 07:00 morning to go to London so I have need right time But that day driver has come 10/15 minutes late and he had wait for other customers they was not booked to go that time and I said to the driver please go as soon as you can because I have need go immediately but the driver never try to understand me that's why I had arrived 25/30 minutes late on the airport I was panic that time and than I run to the gate otherwise gate will be closed N.B- If you need anything like dental kit/shaving kit or sleeper you have to call always and you should go to the reception for collect really it's very bad services for this kind of hotel

Dear Guest, I’m sorry to read that you didn’t fully enjoy your stay with us. Our shuttle bus time table is from 05.30 in the morning until 10.30 p.m. so I can’t understand why you were waiting the service at 5 a.m. I would have suggested to refund the cost of the shuttle bus so you could have taken a taxi and didn’t risk to miss your flight. We can’t anticipate the time table because the service is for all our guests. I’m really sorry if our times weren’t explained very well to you and I apologies on the behalf of my team. I am going to share you feedback with my department in order to try to be clearer for the next time. Despite all, I hope that what you have described won’t ruin the reputation that you have of the hotel and if you will give us another chance, we will do our best to regain your trust and turn your opinion to the better. I remain at your complete disposal for any assistance or requests. My kind Regards, Alice Rodolico Guest Experience

Milan 2024

Tripadvisor 评级 5.0/5

Hiralp153 经 TripAdvisor 认证的评论

I have a wonderful staying with Novotel Milan Linate Airport , with great views Rooms was specious, Bathroom was good, Location is most convenient, There is Tram station near the Hotel and very convenient to travel city center, Duomo Di Milano, My overall experience is great

Great!

Tripadvisor 评级 5.0/5

Fearless47498136233 家庭住宿 - 经 TripAdvisor 认证的评论

Really enjoyed my time here! Friendly hotel also very spacious. Public transport easy accessible, downstairs space was really nice to just relax in. Would come back here. Pool wasn’t open at the time, also did not have food at the restaurant.

Be careful with your belongings!!

Tripadvisor 评级 2.0/5

Andres W 经 TripAdvisor 认证的评论

Here is the translation of your review into polite English: I stayed at the hotel this past August to attend the Monza Formula 1 Grand Prix and also spend a few days in Milan. The location of the hotel was perfect, as it was situated at a midpoint. The facilities were excellent, as were the rooms. However, I encountered a couple of issues, and unfortunately, the staff that assisted me had a rather poor attitude. On the second night, I discovered that the room's safe was not functioning; it got locked, and I had to request assistance to have it opened. This happened on a Thursday night, and early Friday morning, I needed my passport, which was inside the safe, as we were going on a tour to Switzerland. I couldn't sleep, worrying if someone would arrive in time the next morning. Fortunately, they did, and the safe was opened just in time. Due to this incident, I decided not to use the safe again and instead left some money inside one of my bags. Big mistake! The night before my check-out (scheduled for the following morning at 6 am), I realized that the money I had left in my bag, around $700, was missing. That same night, I went to the front desk to speak to the hotel manager, but they informed me that since it was Sunday, there was no manager available until after the time of my planned check-out the next day. I asked what I should do, whether I should call the police or take other actions, and they responded with a very poor attitude, saying I could do whatever I wanted. In the end, I know my mistake was leaving something outside of the safe, but I didn’t expect the staff to search through my bags looking for something to steal. The following day, I emailed the hotel manager, who apologized but essentially blamed me for not requesting a room change when the safe wasn’t working. She also claimed to have tested the safe, stating that it worked, although it clearly didn’t in my case.

Dear guest, I’m sorry for what happened during your stay with us. I would like to highlight that you are accusing the staff without proof. I can confirm that, after your reporting, we fixed the safe that was working properly. The staff double checked it and it was fine. We are not responsible for your missing money. Work ethics and professionalism set us apart. This behaviour you describe does not belong to us. We remain at your disposal for any other type of clarification and we send you our best wishes. Regards, Alice Guest Experience Team

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其他网络用户评价我们的酒店

  • 812 评论 8/10 位置
  • 1,258 评论 5.7/10 房间
  • 1,138 评论 7.9/10 服务
  • 30 评论 1.9/10 上网
  • 553 评论 5.1/10 清洁度
  • 537 评论 8.2/10 早餐
  • 423 评论 6.5/10 食物
  • 323 评论 4.4/10 性价比

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