Grand Mercure Brasilia Eixo Monumental 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 4.448 görüş

En iyi fiyat
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Grand Mercure Brasilia Eixo Monumental - Image 1
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Grand Mercure Brasilia Eixo Monumental - Image 3
Grand Mercure Brasilia Eixo Monumental - Image 4
Setor Hoteleiro Norte quadra 5, Bloco G, 70705913 BRASÍLIA, Brazil

Açıklama

Otel ekstraları

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

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Otelin konumu

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

GPS:-15.788328, -47.890239

Telefon
Faks +55 61 3424-2001

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  4.448 görüş

TripAdvisor Derecesi  4.5/5  1.427 görüş

2024 mükemmeliyet sertifikası

Great place to have dinner!

Tripadvisor puanı 5.0/5

René Felipe Q TripAdvisor onaylı yorum

Food was gorgeous and the atmosphere was great. The only issue is the language, since the waitress only spoke Portuguese, but she made the job anyways. The meals were good in price and quantity, and the restaurant was just across the street from our hotel. I would definitely recommend this place for any visitor!

Dear Mr. Felipe, Thank you for sharing your positive experience with us and for recommending our restaurant! We are glad to hear that you had a pleasant time and enjoyed our restaurant. Your feedback is very important to us and will be shared with our team so we can continue to make improvements. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Yetersiz hizmet

Avis müşterileri puanı 2.5/5

Anonim İş - ALL için doğrulanmış yorumlar

Otel 5 yıldızdan çok 4 yıldızlı. Resepsiyon personeli dışında İngilizce konuşabilen personel yok. Oda ekipmanları oldukça yetersiz, örneğin terlik yok, klima dış ünitesi balkona konulmuş ve çok gürültülü çalışıyor, ütü ve ütü masası yok… Televizyon açılmıyor. Klozet kapağı sessiz kapanmıyor, oldukça eski model görünüyor. Talepler çok geç karşılanıyor. 5 yıldızlı bir otelde daha zengin bir kahvaltı olması beklenir.

Dear Mr. Tulin, Thank you for sharing your experience with us. We sincerely regret that we did not meet your expectations and for the inconveniences you faced during your stay with us. Your feedback is very important to us and will be shared with our team so that we can implement improvements. We hope to welcome you back and provide a more pleasant stay at Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Service and Convenience

Tripadvisor puanı 5.0/5

Cosimo C TripAdvisor onaylı yorum

I was in Brasilia for business. This hotel was perfectly located but the staff was incredibly helpful and friendly. I highly recommend this hotel for all business travelers. The front desk and porters really go out of their way to accommodate your needs.

Dear Guest, Thank you for sharing your experience at the Grand Mercure Brasília. We are pleased to know that you appreciated our location and that our service made such a positive difference. Your compliments will be conveyed to the team. We look forward to welcoming you back for more memorable moments. Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Business Travel

Tripadvisor puanı 5.0/5

Sanchiro İş - TripAdvisor onaylı yorum

This hotel is my preferred one because of the service and room quality. The reception is very kind and the checkin is always a good experience today Cesar help me a lot with a quick and clear process. The checkout is also a good experience with a good staff.

Dear Mr. Sanchiro, Thank you for sharing your feedback with us. We are extremely pleased to learn that Grand Mercure is your choice due to our service and accommodations. It is a pleasure to receive compliments about the kindness of our reception team. We hope to continue being your choice in Brasília and look forward to your next visit. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Good location but very noisy

Tripadvisor puanı 3.0/5

ClubGGG İş - TripAdvisor onaylı yorum

The hotel is definitely ageing: although the interior decor is fine, you can tell as soon as you are in the lift, cracking, moving brutally and making noise. The room by itself was nice with a decent size bathroom but without any amenities like nail file or toothpaste provided. The balcony door did not lock properly so you could hear fairly well the noise from the street, day and night. No sound proof door so you can hear loudly the bell from the lift, people walking and discussion in the corridor to or from their rooms etc We had to sleep with earplugs, never a pleasure. Staff was nice and available, with a smile, and this was pleasant even when not sharing the same language, there is a good attitude. Need to be modernized otherwise I am afraid we won't be back.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your compliments on our staff's friendly and helpful attitude. It's unfortunate to hear about the noise disturbances and other inconveniences you experienced during your stay. We apologize for the issues with the aging infrastructure, the noise from the lift, and the balcony door. Your comments are valuable, and we take them seriously. Rest assured, we will address these concerns promptly to enhance the overall experience for our guests. We understand the importance of a peaceful stay and regret that we fell short of your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back with improvements in the near future. Best regards, Mariana Ferreira Supervisora de Guest Experience Grand Mercure Brasília

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 784 görüş 9.5/10 Konum
  • 1.660 görüş 6.9/10 Oda
  • 1.808 görüş 8.7/10 Hizmet
  • 74 görüş 3.7/10 Wifi
  • 835 görüş 8.3/10 Kahvaltı
  • 521 görüş 7.2/10 Hijyen
  • 304 görüş 3.9/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

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