Grand Mercure Brasilia Eixo Monumental bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 4.395 ulasan

Jaminan Harga
Terbaik
Grand Mercure Brasilia Eixo Monumental - Image 1
Grand Mercure Brasilia Eixo Monumental - Image 2
Grand Mercure Brasilia Eixo Monumental - Image 3
Grand Mercure Brasilia Eixo Monumental - Image 4
Setor Hoteleiro Norte quadra 5, Bloco G, 70705913 BRASÍLIA, Brazil

Deskripsi

Keistimewaan hotel

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

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Lokasi hotel

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

GPS:-15.788328, -47.890239

Telepon
Fax +55 61 3424-2001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  4.395 ulasan

Peringkat TripAdvisor  4.5/5  1.439 ulasan

Great place to have dinner!

Catatan Tripadvisor 5.0/5

René Felipe Q Ulasan TripAdvisor tersertifikasi

Food was gorgeous and the atmosphere was great. The only issue is the language, since the waitress only spoke Portuguese, but she made the job anyways. The meals were good in price and quantity, and the restaurant was just across the street from our hotel. I would definitely recommend this place for any visitor!

Dear Mr. Felipe, Thank you for sharing your positive experience with us and for recommending our restaurant! We are glad to hear that you had a pleasant time and enjoyed our restaurant. Your feedback is very important to us and will be shared with our team so we can continue to make improvements. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Service and Convenience

Catatan Tripadvisor 5.0/5

Cosimo C Ulasan TripAdvisor tersertifikasi

I was in Brasilia for business. This hotel was perfectly located but the staff was incredibly helpful and friendly. I highly recommend this hotel for all business travelers. The front desk and porters really go out of their way to accommodate your needs.

Dear Guest, Thank you for sharing your experience at the Grand Mercure Brasília. We are pleased to know that you appreciated our location and that our service made such a positive difference. Your compliments will be conveyed to the team. We look forward to welcoming you back for more memorable moments. Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Business Travel

Catatan Tripadvisor 5.0/5

Sanchiro Bisnis - Ulasan TripAdvisor tersertifikasi

This hotel is my preferred one because of the service and room quality. The reception is very kind and the checkin is always a good experience today Cesar help me a lot with a quick and clear process. The checkout is also a good experience with a good staff.

Dear Mr. Sanchiro, Thank you for sharing your feedback with us. We are extremely pleased to learn that Grand Mercure is your choice due to our service and accommodations. It is a pleasure to receive compliments about the kindness of our reception team. We hope to continue being your choice in Brasília and look forward to your next visit. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Good location but very noisy

Catatan Tripadvisor 3.0/5

ClubGGG Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel is definitely ageing: although the interior decor is fine, you can tell as soon as you are in the lift, cracking, moving brutally and making noise. The room by itself was nice with a decent size bathroom but without any amenities like nail file or toothpaste provided. The balcony door did not lock properly so you could hear fairly well the noise from the street, day and night. No sound proof door so you can hear loudly the bell from the lift, people walking and discussion in the corridor to or from their rooms etc We had to sleep with earplugs, never a pleasure. Staff was nice and available, with a smile, and this was pleasant even when not sharing the same language, there is a good attitude. Need to be modernized otherwise I am afraid we won't be back.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your compliments on our staff's friendly and helpful attitude. It's unfortunate to hear about the noise disturbances and other inconveniences you experienced during your stay. We apologize for the issues with the aging infrastructure, the noise from the lift, and the balcony door. Your comments are valuable, and we take them seriously. Rest assured, we will address these concerns promptly to enhance the overall experience for our guests. We understand the importance of a peaceful stay and regret that we fell short of your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back with improvements in the near future. Best regards, Mariana Ferreira Supervisora de Guest Experience Grand Mercure Brasília

Maria is THE BEST!!!

Catatan Tripadvisor 5.0/5

Tour01189092342 Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel is very nice but the highlight of my was my waitress at the hotel’s restuarant, Maria, who was exceptional! What a delightful person! Food was good but the service exceeded all expectations! Her English is excellent and her personality was warm and engaging making the whole experience the best!

Dear Guest, Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay, and we truly appreciate your kind words about Maria. She is indeed an exceptional member of our team, and we are delighted that she made your dining experience memorable. Your compliments will be shared with her, and we look forward to welcoming you back for another outstanding stay at the Grand Mercure Brasília. Best regards, Mariana Ferreira Guest Experience Supervisor Grand Mercure Brasília

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 792 ulasan 9.6/10 Lokasi
  • 1.620 ulasan 6.9/10 Kamar
  • 1.792 ulasan 8.7/10 Pelayanan
  • 71 ulasan 3.6/10 Internet
  • 812 ulasan 8.3/10 Sarapan
  • 507 ulasan 7.2/10 Kebersihan
  • 294 ulasan 4/10 Kesepadanan nilai
  • 116 ulasan 3.1/10 Kebugaran/olah raga

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