ibis budget Rueil Malmaison 2 ดาว

We stayed here for about 10 days and we were treated 1st class. The staff was very kind and helpful even though the English translation was lacking they were understanding. They have a Japanese restaurant across the street. Vending machines, food order delivery, and continental breakfast in the mornings if you wish to dine. The breakfast was worth it if you like crescents as 3 different varieties were served. For the price it is a wonderful stay and very quiet. Traveling to La Defense or the historic district in Paris is less than 15 to 20 minutes without traffic. The rooms all have showers, toilets, toiletries, towels, and linens changed every day with request. If you rent a car there is private parking, but like everything in Paris there is a small fee to park your car, but it is a great place to park. Overall we would stay here again for the value and experiences had at the facility.

We reserved through booking.com and we wanted to see the room before paying. We got asked to pay at reception and the payment declined, so we tried 2 separate cards. The receptionist tried to charge the card multiple times saying it’s declined but we only managed to pay for 2 nights and to try again later. When we went to try again they said we fully paid for the stay but we didn’t understand how this happened. When we checked out bank accounts we were in disbelief one card was charged around 600€ and the second cards payments of 800£ were pending (frozen) by the bank. This meant 1,4 thousand was gone from both cards. When we tried to figure this out and sent them proof of these payments no one understood how much money in total we lost/had frozen. The staff kept saying ‘the day before we leave everything will be sorted out’ but it didn’t and that ‘the manager will come at 9am until 10pm’ the manager never came and on our last day we said we will call the police because we don’t know if this will get solved by the management. We had a really bad experience from day one all of our money got charged/frozen and the whole holiday we had money problems and couldn’t enjoy France as much as we planned. We made phone calls every morning to resolve this and in the airport the kids had a mental breakdown from the stress. Disneyland, Eiffel Tower and museums are some of the places we couldn’t visit due to this. We had 2€ left in one of the cards 2.

It markets itself as budget and it certainly is! Room is tiny, no tea/coffee facilities, thin small towels, hard bed, no iron, desperately in need of a make over. No bar area, no gym, breakfast just passable.

This is a modern, clean well designed hotel in the Rueil business area, quite close to the RER station, and surrounded by office buildings. The hotel breakfast is simple but satisfying, and the staff here have always been very polite and helpful. The rooms are a bit smaller and basic than the nearby Novotel, but cost significantly less. The windows in the rooms do open, which is nice if you prefer fresh air rather than the air-conditioned version only. The television includes one or two foreign stations including BBC World for the news. The bed is quite firm, which for me is not a major issue. For the money, this is a good option.

The hotel rooms are clean and comfortable, and all rooms are in good working order. The beds and showers are good. Unfortunately, the hotel is very basic, with not even a wardrobe, chair or sufficient spare toiletries provided as standard. It also appears to be understaffed at times as room service were still cleaning rooms past 5pm on one day after we had to chase them to find out when they would be cleaned. Parking is charged extra at €8 per day, and pricing for the total cost of stay is fairly expensive for what is provided. Breakfast is basic with a limited choice of food / drink options. The only dinner options are to eat out (recommended) or order a Just Eat via the hotel touch screen. Overall it was okay for a short stay but I wouldn’t want to stay here more than 1-2 nights.