ibis Rugby East 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 48 件のレビュー

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Dirft East, Parklands Crick, Northamptonshire, NN6 7EX RUGBY, United Kingdom

説明

ホテルのその他の情報

  • New Seasonal Menu

  • Meeting rooms available - call for info

  • Located 17 miles from The Silverstone Grand Prix circuit

  • Car Park onsite with EV Charging point available

  • Ideally located close to the M1 and with M6

当ホテルの客室

ホテル所在地

ibis Rugby East

Dirft East, Parklands Crick, Northamptonshire
NN6 7EX RUGBY
United Kingdom

GPS:52.352512, -1.159272

電話番号
ファックス +44 1788 824332

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

RUGBY

Restaurant open as normal, Room service dinner available at no extra charge. Grab and go or breakfast buffet available

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  48 件のレビュー

トリップアドバイザーの評価  3.5/5  542 件のレビュー

Hit n miss

トリップアドバイザーの評価 3.0/5

toad3333 ビジネス - トリップアドバイザー認証口コミ

Hotel staff are great and rooms are ok apart from the bed which is not great …lost alot of sleep ..never have this issue in a travelodge, better beds and ditch the mattress topper. Cctv needs improving to cover all the car park and a automated barrier to improve security(van attempted theft on day 1). Breakfast is great apart from 1 two slice toaster between everyone(really) and its poor,….bread is stale due to being left open. Minor things.

Dear toad3333, Thank you very much for your honest feedback. We’re thrilled to hear that our staff made a positive impression and that you enjoyed breakfast with us! However, we’re sorry to learn that certain aspects of your stay, such as the bed comfort and the parking security, didn’t meet your expectations. We're currently reviewing our bedding to ensure all guests get a restful night’s sleep and are considering adjustments to the mattress toppers. Your suggestion regarding CCTV and parking security is well noted—we understand how crucial these elements are and will look into ways to enhance them for greater peace of mind. Finally, we are truly sorry for any inconvenience caused by the toaster situation and the bread quality at breakfast. We're assessing how we can improve these areas to provide a more satisfying breakfast experience. Thank you again for sharing your insights. Your feedback is invaluable in helping us make improvements, and we hope to welcome you back with an even better experience in the future. Sincerely, Sasha Lungu General Manager

Good, could be better, good value.

トリップアドバイザーの評価 4.0/5

GoPlaces51450153019 ビジネス - トリップアドバイザー認証口コミ

Great rooms, nice size clean and tidy. Restaurant bit like faulty towers. Running round like headless chickens! All in all for the money you can’t knock it. I would stay again. Not my first choice though. Need to be a little more calm and it would be perfect for the money.

Hi GoPlaces51450153019, Thanks for your review! We're glad you enjoyed the great rooms and found them clean and tidy. We apologize for the hustle in the restaurant. Our team is working on turning down the chaos a notch! We appreciate your understanding and look forward to welcoming you back for an even better stay! Kindest Regards, Sasha L. General Manager

Restaurant needs to be reviewed

トリップアドバイザーの評価 3.0/5

Paul G トリップアドバイザー認証口コミ

Checkin quick and easy. Placed the car registration into the screen located at reception to avoid a charge. Informed of the breakfast time and also I was asked if I would like to book a table for the evening meal as they will get busy. Informed that last orders for food would be 21:00, so I booked my table for 20:30. Room clean and spacious. Had a pre drink prior to my meal and when I asked at 20:35 if I could order food, I was told that they had too many orders and the kitchen was now closed for orders ( not busy at all). Thanks IBIS for my one and only stay. Hopefully breakfast will be available in the morning if not to busy.

Dear paulgE3415MU, Thank you for sharing your feedback regarding your recent stay with us at Ibis. I sincerely apologize for the inconvenience you experienced with our dining service. We strive to accommodate all our guests' requests, and it's disappointing to hear that we fell short in this instance, especially after you had taken the time to reserve a table. Please rest assured that we will address this with our team to ensure it doesn't happen again in the future. We value your business and hope that, despite this setback, you were able to enjoy a comfortable and relaxing stay in your room. We hope that breakfast the following morning met your expectations. Should you choose to give us another opportunity, we would be more than happy to make your next stay more enjoyable. Warmest Regards, Sasha Lungu

Great value

トリップアドバイザーの評価 5.0/5

Navigator19702201161 Couples - トリップアドバイザー認証口コミ

Never been to a Ibis hotel befoer, but was very impressed by the standards of the room and food. I am in a wheelchair but the hotel didn't have any accessible rooms available. That didnt detract from the overall pleasant stay. The bed was big and comfy, and the room was spacious enough to accommodate my wheelchair. There is a large choice for breakfast, which was really nice. The restaurant is not open for dinner on weekends, which is a pity. Never mind. There are lots of eateries nearby. We would definitely stay at an Ibis hotel again.

Dear Navigator19702201161, Thank you for taking the time to share your feedback. We're delighted that you were impressed with the room standards and enjoyed the food during your stay. While we regret that an accessible room wasn’t available, we’re glad to hear the room still accommodated your wheelchair comfortably, and that the bed and breakfast selection met your expectations. We apologize for the restaurant not being open for dinner on weekends, but it's great to know you found alternative dining options nearby. We truly appreciate your kind words and look forward to welcoming you back to an Ibis hotel in the future.

I Expected Jeremy Beadle to Jump Out of a Closet.

トリップアドバイザーの評価 1.0/5

L5786DKjamesb トリップアドバイザー認証口コミ

This hotel stay felt a bit like it was a practical joke. The staff were very nice at check in, and throughout my stay. My room looked nice, and was clean, but once I settled in, the problems started to appear unfortunately. First of all, my room was sweltering. I wrestled with the air-con, checking online to see if I was operating it correctly, eventually having to go downstairs to ask for a fan. A staff member attempted to adjust my room from their controls. However nothing changed all night temperature wise. There are seemingly no fans in the hotel, which seems like an oversight. Knowing there was no way I'd sleep, I decided to try anyway and turned my light off to try at least. It was then that I noticed a green emergency light that is permanently on near the door, illuminating most of my room, like a child's night light. While tossing and turning all night due to the heat and light, I noticed I was laying on a thin mattress topper as opposed to a proper mattress. This explained the uncomfortable bed, just in case the tropical conditions weren't uncomfortable enough. I suppose if you like firm beds, this might not be an issue. However the pillows were great, or at least would have been, without the constant perspiration. While awake all night, I was able to fully appreciate the slamming doors and loudly talking guests, coming back from the 24 hour bar. At least someone was having a good time. So now, after a completely sleepless night, I can look forward to a long drive with my eyeballs on the dashboard of my car. Mercifully, I only booked one night, however if it was more,I would have definitely left today and found somewhere else, or failing that, just gone home and abandoned my trip.

Dear L5786DKjamesb, Thank you for sharing such detailed feedback. We’re truly sorry to hear that your stay was far from restful and that you encountered so many issues. While we’re pleased that our staff made a positive impression, we regret that the room temperature, lighting, and bed comfort caused such discomfort. Your comments highlight several areas where we need to improve, and we’re taking your experience very seriously to ensure these problems are addressed. We understand how frustrating it must have been, and we’re sorry for the inconvenience this caused. Should you choose to stay with us again, we’ll do everything possible to provide a much better experience. Please do not hesitate to contact me on H3588-GM@ACCOR.COM if you wish to discuss your stay further. Sincerely, Sasha Lungu General Manager

との提携 TripAdvisor

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  • 63 件のレビュー 6.2/10 朝食
  • 41 件のレビュー 2.3/10 料理
  • 20 件のレビュー 7.7/10 設備

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