Mercure Grand Jebel Hafeet Al Ain Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 405 reviews

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ALLSAFE approved hotel

Hotel extras

  • Swimming Pool with Water Slide

  • Free WIFI

  • Spa and fitness facilities

  • Family rooms

  • Private indoor car park

Our accommodation(s)

Hotel location

Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, P O BOX 24476, P.O.Box 24476
24476 AL AIN
United Arab Emirates

GPS:24.077793, 55.768983

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  405 reviews

TripAdvisor Rating  4.0/5  1,563 reviews

Amazing stay

Customer review rating 5.0/5

Rola Families - Confirmed reviews ALL

Spacious room, clean, the pool and city view is amazing . The bed is big comfy and calls for sleep. The swimming area is nice. The sunset view is wonderful . It is a family oriented hotel. The top of the Jebal is not far up from the hotel spot. The facility activities are really entertaining.

Well received

Customer review rating 4.5/5

Magdalena Solo - Confirmed reviews ALL

Upon arrival I was offered an upgrade. The receptionist (Mr. Rahul if I remember correctly was a trainee) received me with all the necessary attention. The breakfast was very tasty and the pool is in a nice setting. The only thing that should be improved is that the hotel requires refurbishment.

bad hotel maintenance

Customer review rating 2.0/5

Ali K. Families - Confirmed reviews ALL

the hotel is not maintained well, the linens and towels in the rooms are very bad , the staff hygiene is bad , did not like the quality of the hotel

Well located

Customer review rating 2.5/5

Sajith S. Families - Confirmed reviews ALL

The location is good, but it is not worth to the amount I spent , also there is no dinner buffet available during our stay.

Good stay

Customer review rating 4.0/5

Naveed Families - Confirmed reviews ALL

Nice experience and view

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Other web-users rate our hotel

  • 502 reviews 9/10 Location
  • 869 reviews 6.6/10 Room
  • 679 reviews 7/10 Service
  • 31 reviews 5.6/10 WiFi
  • 321 reviews 4.6/10 Food
  • 302 reviews 6.4/10 Pool
  • 234 reviews 5/10 Comfort
  • 201 reviews 6.6/10 Breakfast

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