Mercure Grand Jebel Hafeet Al Ain Hotel

Mercure Grand Jebel Hafeet Al Ain Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 508 reviews

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Hotel extras

  • Swimming Pool with Water Slide

  • Free WIFI

  • Spa and fitness facilities

  • Family rooms

  • Private indoor car park

ALLSAFE approved hotel

Hotel location

Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, P O BOX 24476, P.O.Box 24476
24476 AL AIN
United Arab Emirates

GPS:24.077793, 55.768983

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  508 reviews

TripAdvisor Rating  4.0/5  1,545 reviews

Good views

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

I am a member of APC but the details were wrong. I called the hotel but was told they no longer accept APC. I then booked full fare and afterwards found out you do accept APC but they wouldn’t give me the rate. Bit disappointing

Hospitality, location and maintained property

Customer review rating 4.5/5

Shahaji Families - Confirmed reviews ALL

We enjoyed family staycation, property is located to give excellent view all over the city. Well maintained facilities and well mannered staff. Cleanliness at its best. Children liked mini golf and swimming pool slides. Breakfast arrangement was nice too.

Experience was So Good

TripAdvisor rating 5.0/5

Imtiaz3134444 Friends getaway - TripAdvisor review

First Time Visit here.its was such a nice experience With colleagues. I gave this hotel 5***** in tripadvisor Because I like it.some little bit issue I feel here just work on it. I calling two times to House keeping for Comb I waiting more then 15 plus minutes no one came.i told them I am going to check ✔️ out please send comb.but I didn't receive.. overall Good experience. Mr khalifa Life Guard very humble person. night staff are also so cooperative.. Check out time Mr manish from receptions we find him very nice...we recommend it to everyone.

Calm Hotel with superb service

Customer review rating 4.5/5

Rochelle Couples - Confirmed reviews ALL

Hotel is very calming on top of the mountain we were very happy that the PCR test was no longer needed. View in room 305 is amazing morning and night you can just stay in the veranda it was so relaxing. Dinner was just ok but breakfast was really Good. Staff are polite and friendly. We are satisfied 😊

Great staycation

Customer review rating 4.0/5

Joanna Families - Confirmed reviews ALL

Staff were accomodating. Good amenities for family with small kids. Food and service was worth it. Location is very challenging and overall we really enjoyed our stay.

Dear Joanna Rae S., We very much appreciate your comments regarding your stay at the Mercure Grand Jebel Hafeet Al Ain Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

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Other web-users rate our hotel

  • 514 reviews 9/10 Location
  • 971 reviews 6.6/10 Room
  • 751 reviews 7.3/10 Service
  • 30 reviews 4.9/10 WiFi
  • 372 reviews 4.9/10 Food
  • 334 reviews 4.5/10 Vibe
  • 327 reviews 6.3/10 Pool
  • 269 reviews 5.2/10 Comfort

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