墨西哥圣达菲诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 878 评论

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描述

酒店其他优惠

  • 现代风格的家庭房,配备空调

  • 桑拿房、健身中心和室外温水游泳池。

  • 距离 Santa Fe 购物商场仅 10 分钟车程。

  • 距历史悠久的墨西哥城中心仅 20 分钟车程。

  • 全天候客房服务。

我们的客房

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酒店位置

墨西哥圣达菲诺富特酒店

Antonio Dovalí Jaime 75, Col Centro de Ciudad Santa Fe
01210 墨西哥联邦特区
墨西哥

GPS:19.366697, -99.259129

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

365

非合约照片

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available in our restaurant right through from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  878 评论

TripAdvisor 评级  3.5/5  352 评论

One of the best hotel

Tripadvisor 评级 5.0/5

Roshan_Arya 商务住宿 - 经 TripAdvisor 认证的评论

The food at Novotel Mexico City is excellent, with a variety of options that cater to both local and international tastes. The breakfast buffet is a highlight, offering fresh fruit, pastries, traditional Mexican dishes, and more. Their restaurant has a good selection for lunch and dinner, and each dish is beautifully presented with fresh ingredients. The service complements the quality of the food; the staff is attentive, friendly, and knowledgeable about the menu, making great recommendations. Dining here is a pleasant experience overall, with a comfortable ambiance and a team that makes you feel welcome.

Dear Roshan Arya, We are delighted to receive your wonderful comments about your experience at Novotel Mexico City Santa Fe. We sincerely appreciate you taking the time to share your very special opinion. It is a pleasure to know that you enjoyed our gastronomic offerings, both at the breakfast buffet and at the restaurant for lunch and dinner. We pride ourselves on offering a variety of options that cater to local and international tastes, and it is gratifying to know that each dish was to your liking. We appreciate your compliments on the presentation of the dishes and the freshness of the ingredients. We strive to provide not only delicious meals, but also an enjoyable and memorable dining experience. We are pleased to know that our attentive and friendly staff contributed positively to your experience, providing sound recommendations and creating a welcoming atmosphere. Your feedback is a great motivation for our entire team and drives us to continue to provide excellent service. It is especially encouraging to know that you felt welcome and that your dining experience was pleasant thanks to the efforts of our team. We look forward to the honor of welcoming you again in the future and continuing to provide you with the excellent service you deserve. We sincerely appreciate your kind words and your recognition of our efforts. Yours sincerely, Elena Onofre Front Desk Manager

Great Hotel, BUT…

Tripadvisor 评级 3.0/5

Jay M 商务住宿 - 经 TripAdvisor 认证的评论

I really wanted to give the hotel a 1- or 2-star review, but that felt a bit unfair. The staff is GREAT. Attentive, informative, and friendly. The location is good if you have business in the area. The hotel is clean, modern, with nice amenities. This hotel deserves 4-5 stars. BUT… There was a very loud hum in my room during my 4-night visit. At first it sounded like construction somewhere outside of the hotel, or on the roof, but my colleague asked what the hum was… I was on the 8th floor, 2 rooms removed from the gym, and next to the gym is the hotel’s rooftop pool. My colleague was in the room next to mine. He could also hear the hum, and he was told that the hum was due to the pool. Probably a self In most instances, small noises would be OK for me. But I’m talking about a very noticeable, and very constant noise. I could hear it everywhere in my room. I work with time and numbers. I couldn’t sleep one night, and I calculated that the hum would happen every 22 minutes, and it would last between 4 and a half, and 5 minutes. That’s just not OK. It needs to be addressed by Novotel upper management. I can see this being an issue where the great hotel staff have no way to resolve the problem.

Excellent service and location.

Tripadvisor 评级 5.0/5

142nicolast 家庭住宿 - 经 TripAdvisor 认证的评论

Excellent service, kindness of Juan and all staff in the facility. Very well located, prices worth the services provided. I do also stay for business and they are very customer driven in all the aspects. Having a mall just crossing the street is very welcome.

Dear 142nicolast, We are very grateful that you have chosen Novotel Mexico City Santa Fe. We are very pleased that you enjoyed your stay. We hope to have the opportunity to welcome you again.

Wonderful breakfast!

Tripadvisor 评级 5.0/5

Venture42332100883 经 TripAdvisor 认证的评论

The breakfast was excellent. There were many choices and it was delicious, fresh fruits, eggs cooked to order and many hot and cold choices. Juan was friendly and attentive. My second time staying here at novotel santa fe

Bueno service, gracias Juan ❤️.

Tripadvisor 评级 5.0/5

Vernita H 经 TripAdvisor 认证的评论

Juan es ecellente!!! The service here is great. I loved waking up to a gourmet breakfast prepared by a chef. If you are there Juan will take excellent care of you. The food is so delicious, and remember to ask for Juan!!

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其他网络用户评价我们的酒店

  • 188 评论 8.7/10 位置
  • 425 评论 5.1/10 房间
  • 462 评论 8/10 服务
  • 12 评论 8.2/10 上网
  • 199 评论 4.8/10 清洁度
  • 140 评论 4.7/10 食物
  • 137 评论 6.8/10 早餐
  • 128 评论 4.2/10 设施

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