Mercure Cergy Pontoise Centre Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 560

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Opis

O hotelu

  • In the downtown area, close to shops, business districts and transport

  • Air-conditioned bedrooms

  • Free high-speed WiFi, Co-working space, Bar

  • Secure underground parking, parking for vans and buses

  • 2 seminar rooms, 1 breakfast room: spacious, modular and bright

Nasze pokoje

Lokalizacja hotelu

Mercure Cergy Pontoise Centre Hotel

3 Rue des Chênes Emeraude
95000 CERGY
France

Pozycja GPS:49.041012, 2.072875

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

ASTREE

All-day reception. Warm and comfortable setting. A space to unwind, catch an exciting game or work in peace, either alone or in a group. All while enjoying our range of spirits and great Mercure wines.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 560

Ocena TripAdvisor  3.5/5  Liczba opinii: 294

udany pobyt

Ocena klientów 4.5/5

Paula Pobyt służbowy - Opinie potwierdzone ALL

czysto, wygodnie, smaczne śniadania

Dear PAULA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Mediocre Mercure in a dodgy area

Ocena na stronie TripAdvisor 3.0/5

RoadWrangler Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Check-in was easy. The front desk staff were very friendly at all hours. There are two lifts. The hotel is located in a sketchy area so be mindful of where you walk outside. Even the staff warned us away from certain areas. There are some shopping complexes just a 10-minute walk down the main street, as well as the train station. The room was small and hot. The bed was uncomfortably hard, unfortunately. There were all non-feather pillows and a table on each side. There were also power outlets on each side of the bed--perfect for charging devices at bedside. The room had a mini fridge (yay!) and an electric tea kettle. The bathroom was tiny with scarce counter space. The shower water pressure was ok and the hot water stayed hot, but the shower floor was quite slippery. The towels were very thin. The wall-mounted magnifying mirror was a nice touch but it was broken, stuck facing downward only, rendering it useless. The WiFi was strong but not password protected (boo!). The hotel has a bar (staffed by the friendly front desk personnel) but no restaurant. The whole hotel could use a remodel. I'd prefer to look elsewhere the next time I'm in the area, if there even is anything better.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Fantastyczna obsługa,dobra lokalizacja

Ocena klientów 5.0/5

M. Pobyt służbowy - Opinie potwierdzone ALL

Nie pamiętam kiedy byłem tak sympatycznie przyjęty.

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani komentarze dotyczące pobytu w Hôtel Mercure Cergy-Pontoise Centre. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pani opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, La direction

Perfect

Ocena na stronie TripAdvisor 5.0/5

DayTrip19559036078 Solo travel - Opinia zatwierdzona w TripAdvisor

Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted minor maintenance issues. Overall, a solid choice for a convenient and enjoyable stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Pass on this hotel

Ocena na stronie TripAdvisor 2.0/5

Sandra P Opinia zatwierdzona w TripAdvisor

Ran down hotel, needs more than a few updates. No electric outlet in bathroom unless you want to shave. Beds are hard as a rock and pillows are flat. Breakfast was underwhelming. When I return to Cergy for business, I will NOT book this hotel again.

Dear Sandra, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the bathroom, you have a socket for shaving and if you want to plug in something else like the hair dryer, you have a special socket outside the bathroom. We are sorry to learn that the bedding did not meet your expectations, please note that it was recently changed according to Accor standards and references. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 120 Liczba opinii 6.4/10 Lokalizacja
  • 320 Liczba opinii 5.4/10 Pokój
  • 292 Liczba opinii 9.2/10 Obsługa
  • 192 Liczba opinii 4.8/10 Komfort
  • 131 Liczba opinii 5.9/10 Czystość
  • 97 Liczba opinii 6.2/10 Śniadanie
  • 62 Liczba opinii 3.5/10 Klimat
  • 43 Liczba opinii 3.7/10 Udogodnienia

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