Mercure Nantes Centre Gare Hotel 4성

고객 평점 (ALL 평가) 4.4/5 1,603 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Nantes Centre Gare Hotel - Image 1
Mercure Nantes Centre Gare Hotel - Image 2
Mercure Nantes Centre Gare Hotel - Image 3
Mercure Nantes Centre Gare Hotel - Image 4
50/51 Quai Malakoff, 44000 NANTES, 프랑스

호텔설명

호텔 추가 정보

  • The hotel is certified Green Key

  • 2 private car parks: outdoor and underground (supplement of EUR 12)

  • Triple & family rooms for up to 4 people (free breakfast for kids under 12)

  • Early check-in and late checkout possible on request (luggage storage)

  • Restaurant open for lunch and dinner-7 days a week-for a 100% homemade meal

숙박

호텔 위치

Mercure Nantes Centre Gare Hotel

50/51 Quai Malakoff
44000 NANTES
프랑스

GPS:47.216141, -1.543981

전화
팩스 +33 2 40 89 35 43

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LA BRASSERIE

Discover a changing menu that highlights regional products throughout the seasons.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,603 리뷰

TripAdvisor 평가  3.8/5  887 리뷰

Weekend in Nantes

트립어드바이저 평점 3.0/5

GNS64 TripAdvisor 인증 리뷰

I ordered room service late at night. I phoned down twice and it didn’t arrive although I was assured by staff that it would. Also after sleeping in the bed I have several bites on my body arms, legs, feet and face. The shower room was attached to the bedroom. The toilet room was very small. The television too low down on the wall to watch when in bed. Location is great right next to the train station and shuttle bus to the airport. Ten minutes walk into the town centre

Hi We are pleased that you appreciated the quality of the facilities, the welcome you received and the location of the Hotel. Regarding the quality of the restoration please be aware that we are sensitive to your remark and that we have already taken the necessary steps to remedy it. Looking forward to welcoming you again, Very cordially Nicolas receptionist

Not worth the money!

트립어드바이저 평점 3.0/5

Houba93 TripAdvisor 인증 리뷰

I am an ALL Accor customer but this time I did not receive the customer satisfaction from the site. Very strange as I was about to put a negative review as I indicated at the moment of the checkout. In fact, I booked this hotel as one colleague was arriving by train and had booked there. It is absolutely not worth the money. I stayed in Geneva Mercure Airport hotel the week before for less money and a room twice as big and with 2 bottles of water as welcome gift in the room. On top, there were spiderwebs on the window! Really a bad experience for 200€! Xavier

Hi Houba Following your stay at our hotel, you kindly give us your comments on the quality of our services and we thank you. We regret that your stay you were not fully satisfied and we offer our sincere apologies. Hoping to have the pleasure of welcoming you again in one of our facilities, please accept, the best expression of our feelings. Best regards Nicolas receptionist

Let down :(

트립어드바이저 평점 2.0/5

D6661SSsuz TripAdvisor 인증 리뷰

Awful experience at this hotel. Check in is stated at 2pm so arrived around 3pm with my family (3 year old and a 4 month old.) I was told our room was not ready and we would have to wait. Waited an hour in the lobby (4pm) to be told again our room was not ready and hadn’t been cleaned. Again waited in the lobby and At 5.30pm and close to tears after watching numerous people check in and with a very bored 3 year old and a very tired baby I was again told my room was not ready, bearing in mind this was 3 and a half hours after the 2pm check in time stated online. Also during all of this I was told there were no baby changing facilities available at all in the lobby. No empathy from staff shown for my situation. After stating I would have to cancel and find alternative accommodation a room became available?! We eventually got a room closer to 6pm 4 hours after stated check in time when booking. No travel cot in room as requested bought brought to the room eventually. I am totally in shock with the treatment we have received. Would not recommend if travelling with children or if you want to spend your time sitting in a reception area instead of the room you have paid for!!! Some positives: nice breakfast, room was a good size, snack shop downstairs was handy, bar staff were lovely.

Hi Following your stay at our hotel, you kindly give us your comments on the quality of our services and we thank you. We regret that your stay you were not fully satisfied. We completely understand your disappointment and we renew our apologies. During this Rugby World Cup period we unfortunately had to delay check-in time that day because some players and supporters' rooms required VERY thorough cleaning. You had booked a Superior Triple room, the people before you were guests in a Classic room. I assure you there was no preferential treatment. Please note that impeccable hygiene and cleanliness are among the essential values ​​of the Accor group. The range of rooms requested is simply limited and its cleaning, especially to accommodate a baby, requires more time. It is to apologize that we offered you late check-out the following day Hoping to have the pleasure of welcoming you again in one of our facilities, In order to regain all your trust ! Please accept, the best expression of our feelings. Warm regards Nicolas receptionist

French holiday

트립어드바이저 평점 2.0/5

paullS5793KP Couples - TripAdvisor 인증 리뷰

Ok here goes. The hotel in itself is ok. It’s clean and in an accessible area . The reason I’ve only given it a2 is because of Meurcues policy of taking money off your credit card when you arrive. They ask you for a credit card and then take a £100 off it incase you want any extras at the hotel. They say it’s paid back the moment you book out but this doesn’t happen . We told them we would not be having breakfast, we didn’t have an evening meal at the hotel and surprisingly the soft drinks and water in the room minibar were complimentary (no alcohol in the minibar ) so what was the £100 pounds for . We paid in advance so they had that money already. We left the hotel at 08.00 to catch our Ferry at 15.00 and got home at midnight and the money still hadn’t been returned. So at the moment our money is making then interest in their account. If this is company policy just how much are they making throughout the group. Be aware of this and challenge it . We will be thinking twice before booking this hotel group again.

Dear Paull We appreciate the time you took to share the problems you encountered during your stay. First, let me tell you how much I am touched by your dissatisfaction during your stay in our hotel. Please accept our apologies. Please be assured that we will do our best to provide appropriate follow-up comments. I hope that despite these problems, we will be able to welcome you again. Sincerely, Nicolas receptionist

Comfortable mostly for business trip/city trip

트립어드바이저 평점 5.0/5

dieuthuynguyen1303 비즈니스 - TripAdvisor 인증 리뷰

In 2022-2023 my experience at this hotel is quite good, it's really comfortable to stay 2-3 nights for business trip: it's next to Train station (so u could drop off ur luggage right the moment u arrive at Nantes), after a work day, u could take time to walk along the canal Saint Felix, as well as visit the old castle, the old city center. Mercure Nantes is also near the Conference - Exhibition Complex called La Cité des Congrès de Nantes to see some spectables, concerts such as Shen Yun, Le lac des cygnes. The room is quiet, i do love so much the view, the bathroom is clean and nice light system as well as television, wardrobes (small but smart). The morning buffet is diversified and fresh. You could ask to staff to make Cappuccino/ Machiato(they do very well) . I was here 3 times already, 3 differents room at different floor but never had prob with sleeping. The staff is friendly (women who tidy room), the staff at buffet as well i did love the dinner service in room, very well prepared. This month I enjoyed the lunch at terrasse. So I do appreciate all services they could offer up to now. Thank you.

Hi ! It is with great pleasure to receive positive feedback on our hotel, our professionalism and the welcome we extend to each of our clients. Your satisfaction is the best reward for our staff who work every day to provide you with excellent service. Your comments encourage us to maintain our efforts so that the services we bring you best meets your needs. Rest assured that the teams in charge of the buffet are SUPER happy to know that their work is more than appreciated. We look forward to welcome you again and please accept, Excellency, the assurances of our best feelings. Best of day Nicolas receptionist

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 656 리뷰 9.5/10 위치
  • 857 리뷰 6.7/10 객실
  • 870 리뷰 8.5/10 서비스
  • 9 리뷰 2/10 인터넷 가격
  • 373 리뷰 8.3/10 조식
  • 303 리뷰 6.9/10 레스토랑
  • 259 리뷰 5.4/10 청결도
  • 174 리뷰 9.2/10 분위기

Powered by Trustyou

주변에 있는 다른 시설

낭트 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.