Mercure Nantes Centre Gare Hotel 4성

고객 평점 (ALL 평가) 4.4/5 1,599 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Nantes Centre Gare Hotel - Image 1
Mercure Nantes Centre Gare Hotel - Image 2
Mercure Nantes Centre Gare Hotel - Image 3
Mercure Nantes Centre Gare Hotel - Image 4
50/51 Quai Malakoff, 44000 NANTES, 프랑스

호텔설명

호텔 추가 정보

  • The hotel is certified Green Key

  • 2 private car parks: outdoor and underground (supplement of EUR 12)

  • Triple & family rooms for up to 4 people (free breakfast for kids under 12)

  • Early check-in and late checkout possible on request (luggage storage)

  • Restaurant open for lunch and dinner-7 days a week-for a 100% homemade meal

숙박

호텔 위치

Mercure Nantes Centre Gare Hotel

50/51 Quai Malakoff
44000 NANTES
프랑스

GPS:47.216141, -1.543981

전화
팩스 +33 2 40 89 35 43

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LA BRASSERIE

Discover a changing menu that highlights regional products throughout the seasons.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,599 리뷰

TripAdvisor 평가  3.8/5  889 리뷰

Weekend in Nantes

트립어드바이저 평점 3.0/5

GNS64 TripAdvisor 인증 리뷰

I ordered room service late at night. I phoned down twice and it didn’t arrive although I was assured by staff that it would. Also after sleeping in the bed I have several bites on my body arms, legs, feet and face. The shower room was attached to the bedroom. The toilet room was very small. The television too low down on the wall to watch when in bed. Location is great right next to the train station and shuttle bus to the airport. Ten minutes walk into the town centre

Hi We are pleased that you appreciated the quality of the facilities, the welcome you received and the location of the Hotel. Regarding the quality of the restoration please be aware that we are sensitive to your remark and that we have already taken the necessary steps to remedy it. Looking forward to welcoming you again, Very cordially Nicolas receptionist

위치가 좋음, 쾌적함

고객 평점 5.0/5

Lca 비즈니스 - 전체(All) 통지 확인

전 직원들이 고객의 요청에 귀기울이고 친절히 응대해줌.

L. CHUN-AE님께, It is with great pleasure to receive positive feedback on our hotel, our professionalism and the welcome we extend to each of our clients. Your satisfaction is the best reward for our staff who work every day to provide you with excellent service. Your comments encourage us to maintain our efforts so that the services we bring you best meets your needs. We look forward to welcome you again and please accept, Excellency, the assurances of our best feelings. Best regards Nicolas receptionist

Not worth the money!

트립어드바이저 평점 3.0/5

Houba93 TripAdvisor 인증 리뷰

I am an ALL Accor customer but this time I did not receive the customer satisfaction from the site. Very strange as I was about to put a negative review as I indicated at the moment of the checkout. In fact, I booked this hotel as one colleague was arriving by train and had booked there. It is absolutely not worth the money. I stayed in Geneva Mercure Airport hotel the week before for less money and a room twice as big and with 2 bottles of water as welcome gift in the room. On top, there were spiderwebs on the window! Really a bad experience for 200€! Xavier

Hi Houba Following your stay at our hotel, you kindly give us your comments on the quality of our services and we thank you. We regret that your stay you were not fully satisfied and we offer our sincere apologies. Hoping to have the pleasure of welcoming you again in one of our facilities, please accept, the best expression of our feelings. Best regards Nicolas receptionist

Let down :(

트립어드바이저 평점 2.0/5

D6661SSsuz TripAdvisor 인증 리뷰

Awful experience at this hotel. Check in is stated at 2pm so arrived around 3pm with my family (3 year old and a 4 month old.) I was told our room was not ready and we would have to wait. Waited an hour in the lobby (4pm) to be told again our room was not ready and hadn’t been cleaned. Again waited in the lobby and At 5.30pm and close to tears after watching numerous people check in and with a very bored 3 year old and a very tired baby I was again told my room was not ready, bearing in mind this was 3 and a half hours after the 2pm check in time stated online. Also during all of this I was told there were no baby changing facilities available at all in the lobby. No empathy from staff shown for my situation. After stating I would have to cancel and find alternative accommodation a room became available?! We eventually got a room closer to 6pm 4 hours after stated check in time when booking. No travel cot in room as requested bought brought to the room eventually. I am totally in shock with the treatment we have received. Would not recommend if travelling with children or if you want to spend your time sitting in a reception area instead of the room you have paid for!!! Some positives: nice breakfast, room was a good size, snack shop downstairs was handy, bar staff were lovely.

Hi Following your stay at our hotel, you kindly give us your comments on the quality of our services and we thank you. We regret that your stay you were not fully satisfied. We completely understand your disappointment and we renew our apologies. During this Rugby World Cup period we unfortunately had to delay check-in time that day because some players and supporters' rooms required VERY thorough cleaning. You had booked a Superior Triple room, the people before you were guests in a Classic room. I assure you there was no preferential treatment. Please note that impeccable hygiene and cleanliness are among the essential values ​​of the Accor group. The range of rooms requested is simply limited and its cleaning, especially to accommodate a baby, requires more time. It is to apologize that we offered you late check-out the following day Hoping to have the pleasure of welcoming you again in one of our facilities, In order to regain all your trust ! Please accept, the best expression of our feelings. Warm regards Nicolas receptionist

OK

트립어드바이저 평점 4.0/5

944nicolac TripAdvisor 인증 리뷰

Not bad, nothing great to remember but nothing really bad about it. I've been there time ago, the location is convenient. I can't really remember how the breakfast was and other details but overall ok.

Hi Nicolac Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your satisfaction is our greatest reward. We hope to see you again very soon ! Sincerely, Nicolas receptionist

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 659 리뷰 9.5/10 위치
  • 867 리뷰 6.7/10 객실
  • 876 리뷰 8.4/10 서비스
  • 10 리뷰 1.9/10 인터넷 가격
  • 378 리뷰 8.1/10 조식
  • 303 리뷰 6.8/10 레스토랑
  • 260 리뷰 5.4/10 청결도
  • 179 리뷰 9.2/10 분위기

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