ibis Carlisle City Centre Hotel 2 stars

Customer review rating 4.5/5 5,684 reviews

ALLSAFE approved hotel

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Room 1

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ibis Carlisle City Centre
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+ 14 Services

Hotel extras

  • Pets Chargeable £10 per Pet per day

  • Car parking free of charge for hotel guests. Car park: English Gate Plaza South CA1 1NT

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Golf course 9 holes (nearby)
Business services
  • Copy/print service available

Hotel location

ibis Carlisle City Centre

Portlands
Botchergate
Car park postcode: CA1 1NT
CA1 1RP carlisle
united kingdom

Tel: +441228587690

Check-in from 14h00

Check out up to 12h00

  • By plane

    GLASGOW AIRPORT At 130km / 80.79 miles

  • By plane

    NEWCASTLE AIRPORT At 100km / 62.14 miles

  • By car

    M6 JUNCTION 42 At 8km / 4.97 miles

  • By car

    M6 JUNCTION 43 At 8km / 4.97 miles

  • By train

    CARLISLE TRAIN STAT At 0.2km / 0.12 miles

  • By train

    LONDRES WATERLOO At 836.78km / 520 miles

GPS :54.890591, -2.92972

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Family room with 1 double bed and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Carlisle City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,684 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,715 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Ticked all the boxes

Customer review rating 5.0/5

Penny B. Families - 03/05/2021 Confirmed reviews ALL

We enjoyed our stay. The staff were very friendly and helpful. The room was very comfortable and clean and was good value for the cost. We had a good night's sleep and the included order and collect breakfast was good considering the circumstances.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Good Stay

Customer review rating 5.0/5

Khadijah D. Business - 02/05/2021 Confirmed reviews ALL

Staff were kind and thoughtful; went beyond what their duties were and made it so much more pleasant for us!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Fingers crossed with your enrollment. Sincerely, Beverley McPherson General Manager

Good location with free parking

Customer review rating 3.5/5

John H. Business - 02/05/2021 Confirmed reviews ALL

Good budget accommodation felt very safe and well run

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

good stay

Customer review rating 4.0/5

Nick C. Business - 01/05/2021 Confirmed reviews ALL

Lovely Staff Always helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Good to be back

Customer review rating 5.0/5

Graham R. Business - 20/04/2021 Confirmed reviews ALL

Very well organised. Staff first class as always. It may be a budget hotel but the staff are all high end

Dear Mr R. Thank you for the great review of our hotel! It was great to welcome you back and long may it continue, with no more lock-downs, see you on Monday next week. Sincerely, Beverley McPherson General Manager

All good

Customer review rating 5.0/5

Paul B. Business - 22/03/2021 Confirmed reviews ALL

All good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay given the circumstances, I hope the property search went well. Sincerely, Beverley McPherson General Manager

Covid made things quite surreal

Customer review rating 3.5/5

Rob L. Business - 22/03/2021 Confirmed reviews ALL

Couldn't fault the staff or premises - the different interpretations of Covid guidelines were a bit confusing...

Dear Guest, Thank you for taking the time to share your feedback. The guidance we follow with regards to Covid-19 is that that is set out by the government and only essential/key business is permitted to stay, an employment letter to key to ensuring that these rules are followed for everyone's safety. I apologies if was not the message we portrayed. I hope under different circumstances you will allow us the opportunity to provide you with the experience so many guests report. Sincerely, Beverley McPherson General Manager

Excellent

Customer review rating 5.0/5

Anonymous Families - 17/03/2021 Confirmed reviews ALL

Given the current circumstances as good as it could be. Staff were very helpful in trying to accommodate my dietary requirements. In a great position near station but also with a free car park. Great shower and comfy bed.

Dear Guest, Thank you for taking the time to share your feedback and your kind words. I hope to welcome you back to our hotel in the future under different circumstances. Take care Beverley McPherson General Manager

Great staff

Customer review rating 5.0/5

Michael F. Business - 05/03/2021 Confirmed reviews ALL

Very attentive staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Excellent stay in difficult circumstances

Customer review rating 5.0/5

Philip C. Couples - 18/02/2021 Confirmed reviews ALL

Stayed during Covid lockdown due to family funeral. Felt very safe throughout our stay - staff were welcoming but clearly Covid aware. Room was spotless and the food we ordered (which was delivered to our room) was excellent both in terms of quality and quantity. We felt welcome and cared for Thanks to all the staff we met

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

I’ll be back

Customer review rating 5.0/5

Anonymous Business - 28/01/2021 Confirmed reviews ALL

Work

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in these strange times, hope to see you again soon. Sincerely, Beverley McPherson General Manager

Very comfortable stay in a well located area

Customer review rating 5.0/5

Was L. Business - 08/01/2021 Confirmed reviews ALL

As Key Workers we still required accommodation to enable to stay away from home for essential work purposes. The Ibis provides our men with the perfect hotel stay

Dear DEBRA W., I appreciate your comments regarding your teams stay with us, always a pleasure and hopefully well see more of you when this is all over. Stay Safe. Beverley McPherson General Manager

Excellent service

Customer review rating 4.5/5

Julia M. Families - 06/01/2021 Confirmed reviews ALL

Despite the restrictions of being in Tier 4 there was friendly reception. Good food delivered to the room, very clean and extremely well organised.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again on your way back to Scotland. Sincerely, Beverley McPherson General Manager

Not great

Customer review rating 1.0/5

Danny M. Families - 01/01/2021 Confirmed reviews ALL

Room was freezing cold on arrival. No heating on and took hours to warm up. Television not working. Reported to reception and was told they knew about fault and was trying to fix. Stayed off for whole duration of stay. Not good.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Beverley McPherson General Manager

Perfect for what we needed

Customer review rating 5.0/5

T. Couples - 27/12/2020 Confirmed reviews ALL

Great location,friendly staff, warm room,good bed,nice hot shower.

Well located. Covid handled brilliantly

Customer review rating 5.0/5

Jill Business - 23/12/2020 Confirmed reviews ALL

Staff on reception were lovely and kept to covid guidelines excellently. Very friendly. The mince pies were a nice touch. Thanks

Dear JILL G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Good Ibis Hotel, in Carlisle party zone

TripAdvisor rating 5.0/5

j0hnr0use 14/03/2020 TripAdvisor review

This hotel is right in the city centre, free parking is provided, on check in, the front is situated on a very busy party street but is so close to the castle and other locations, a short walk takes you away from the party bars, into a much quieter city centre.

Thank you for taking the time to write a review. I am glad you enjoyed your stay both in the hotel and in the city of Carlisle, we hope to welcome you back in the future, Many Thanks Beverley

Fab stay in Carlisle

TripAdvisor rating 5.0/5

kruss1977 04/03/2020 TripAdvisor review

Had an excellent couple of nights staying at the Ibis Carlisle. We had a family room which was great, very clean imaculately tidy and super comfy beds. Excellent access to the city centre, ab=nd local attractions. Breakfast was super with a great selection of cooked and continental as well as fruits, yoghurts and cereal. Would definately go back.

Thank you for your lovely review, glad you enjoyed yourself. we hope you do choose to stay with us again on your next visit to Carlisle. Many Thanks Beverley

Centralhotel

TripAdvisor rating 4.0/5

suepete45 26/01/2020 TripAdvisor review

its great that you can have free parking while you stay at this hotel, its a pleasant walk into the city centre and it still has a good shopping area with nice cafes. I am not a fan of no reception desk, but it is a modern way of working and the staff were very pleasant. Bed was clean and comfortable with a good breakfast and an easy checkout.

Thank you for your kind review, I am glad you enjoyed your stay with us. Many Thanks Beverley

Excellent value and service

TripAdvisor rating 5.0/5

MarieVanCapel Friends getaway - 13/01/2020 TripAdvisor review

We stayed for 3 days including New Years Eves. Comfortable accommodation with adequate amenities. Good service from accommodating staff who could deal with all aspects of the stay including check in, assistance. food and drink service etc.

Thank you for your review, very glad you enjoyed your stay, we look forward to your next visit, Many Thanks Beverley

Our most recent 20 reviews

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