No fuss or bother, check in before hand and just drop key off in box as you leave, what is there not to like!!! Staff very friendly and amicable not like some we have stayed in, 5 stars for a no fuss stay and you know what you are getting if you bother to read description, you can go the full hog on the amenities which are good or you can use just as a sleepover. Recommend recommend!!

Friendly helpful staff, clean comfortable bed. Great value for money for an overnight stay.

Asked for a quiet room and was put next to club that was playing music into the early hours. Could not get a breakfast as you no longer take cash won’t be staying again

Enjoyed staying here, room good, and the perfect spot for staying in Carlisle, central

Great welcome staff, very friendly and informative. Do you proud Not their fault but never liked checking in in a bar Room awful. when I first saw it I went online to find another nearby hotel Not a good sleep- first hotel I have stayed in that had bed base with slats, very noisy Bathroom, awful; facilities awful Breakfast, steamed, awful

I arrived at 5am as notified in advance. The staff member on duty had not been informed but this was not a problem for me, as the room was ready. The hotel is very convenient for the station. Breakfast was good with plenty of choice. The whole stay was very comfortable. My only comment is that it is worth using the earplugs provided, as there is a lot of nighttime noise from revellers in the area behind the hotel.

I made a considerable effort to make sure we would have a twin room. At the time of booking online I rang the hotel and asked if I would be given a twin room. I was assured I would be. We arrived at midday and I went to reception to make sure we had been allocated a twin room. Again I was assured we had. When we went back to check in at 3.00 p.m. we were given a family room. Family rooms are inferior to twin bedded rooms in one important respect - they don't have have a table and a chair. A table and chair are so useful and their absence in a family room adds greatly to the inconvenience. We have stayed at Ibis Carlisle many times in the past and enjoyed our stay and posted excellent reviews. In this case we were very disappointed and we won't be visiting again unless we can be guranteed the room we have booked.

The stay was so enjoyable we have rebooked to stay again in June.

Arrived before check in but plenty of pubs nearby.

I booked a family room in February for myself & 2 friends. On speaking to the gentleman when I booked I explained this as we were going to a performance. He said it was a busy weekend (30th april) so I booked this at £80. When we arrived we were told it was not policy to allow 3 adults in the room (we are all in our 60's) I was disgusted at this as at no point was I told on booking or I wouldn't of booked with you. The young lad on the desk said it was policy to only have 2 in the room. We were all very upset at this & we asked to speak to a manager but he said noone was available. So I had to pay another £80 for myself. This was a friends trip as I have pointed out below in the (what sort of trip was this) & it wasnt handled very well by the young man on the desk. I would like a full refund of the £80 I had to pay before taking this further. It was disgusting to be treat un this way. Please get back to me asap. Thank you. Julie M..

Centrally placed and with free parking so very convenient. Breakfast was very good but some of the decor is looking shabby, though clean. One of our rooms had a faulty toilet which meant a move to a twin room during the night, but staff were helpful and sorted a double room for the second night.

Very helpful taff

Stayed here while going to a show at the sands centre which is about a 15 minute walk away. Hotel is basic but nice and clean and beds were clean which is always important to me. The staff were really friendly and helpful letting us store our cases before check in. Will definitely stay here again.

A very friendly welcome. No issues. Clean, well appointed room. An agreed 'late check out' worked well. A very acceptable breakfast. Stayed at the Ibis Carlisle on a number of occasions. Always of a high standard with a very good staff .

I made this booking at short notice the staff were very accomodating and friendly they got us a room with little fuss, And made our stay comfortable with breakfast a real bonus as we had eaten very little the day before.