ibis Carlisle City Centre 2 stars

Customer review rating (ALL Rating) 4.3/5 732 reviews

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Description

Hotel extras

  • Desk Fan in the room for cooling. Air Conditioning in Bar and Restaurant only

  • Car parking free of charge for hotel guests when registered on the tablet provided

  • Pets accepted, £10 per pet per day. Rules applicable.

  • "From 3 Nov to 14 Dec 2025, our lift will be fully replaced and not in use these dates

  • Free WIFI in all Areas of the hotel

Our accommodation(s)

Hotel location

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  732 reviews

TripAdvisor Rating  3.9/5  1,860 reviews

Excellent service

TripAdvisor rating 5.0/5

Alan P TripAdvisor review

I went to seek assistance from the hotel. I was treated immediately with courtesy and helpfulness. The person who helped me is a credit to your hotel.

Customer review rating 5.0/5

Chris R. Friends - Confirmed reviews ALL

Staff very helpful

Dear Chris R., Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay and found our staff to be helpful. Your satisfaction is our priority, and we appreciate your support. Best regards, ibis Carlisle City Centre

Customer review rating 3.5/5

Omotola A. Families - Confirmed reviews ALL

The Receptionist, KingA was supportive and helpful. Easy check-in. The road in front of the hotel was closed at 9pm without warning, very bad as I was disoriented. Thanks to the police and the receptionist who directed me. The buffet was not worth £12.50, it was shaby

Customer review rating 4.5/5

Martin G. Couples - Confirmed reviews ALL

We choose to stay at Ibis as it is really very well located and a much better experience from Travelodge. Premier Inn in Carlisle is too far out of the City Centre. One feature of staying at Ibis is the free car parking to the rear of the hotel.

Dear Martin G., Thank you for your positive feedback regarding your recent stay at ibis Carlisle City Centre. We are pleased to know that you appreciated our central location and found it convenient for exploring the area. It is also great to hear that our complimentary parking met your needs. We look forward to welcoming you back on your next visit to Carlisle. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 3.5/5

Ball S. Business - Confirmed reviews ALL

Lift not working

Dear Mr. Ball, Thank you for your feedback regarding the lift during your stay. We understand the importance of maintaining our facilities and appreciate your understanding as we work through getting a brand new lift installed Best regards, Chris Brown ibis Carlisle City Centre

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Other web-users rate our hotel

  • 740 reviews 9.5/10 Location
  • 825 reviews 6.8/10 Room
  • 720 reviews 9.1/10 Service
  • 8 reviews 3.8/10 WiFi
  • 436 reviews 6.6/10 Cleanliness
  • 264 reviews 8.5/10 Breakfast

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