ibis Carlisle City Centre Hotel 2 stars

Customer review rating 4.5/5 5,625 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Carlisle City Centre
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+ 14 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Pets Chargeable £10 per Pet per day

  • Car parking free of charge for hotel guests. Car park: English Gate Plaza South CA1 1NT

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf course 9 holes (Nearby)
Business services
  • Copy/print service available

Hotel location

ibis Carlisle City Centre

Portlands
Botchergate
Car park postcode: CA1 1NT
CA1 1RP
carlisle
united kingdom

Tel: +441228587690

Check-in from 14h00

Check out up to 12h00

  • By plane

    GLASGOW AIRPORT At 130km / 80.79 miles

  • By plane

    NEWCASTLE AIRPORT At 100km / 62.14 miles

  • By car

    M6 JUNCTION 42 At 8km / 4.97 miles

  • By car

    M6 JUNCTION 43 At 8km / 4.97 miles

  • By train

    CARLISLE TRAIN STAT At 0.2km / 0.12 miles

  • By train

    LONDRES WATERLOO At 836.78km / 520 miles

GPS :54.890591, -2.92972

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Family room with 1 double bed and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Carlisle City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,625 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,714 reviews

Excellent

Customer review rating 4.5/5

Menna G. Couples - 19/10/2020 Confirmed reviews ALL

Stayed with you many times. You are always friendly and helpful at Carlisle. Thankyou.

Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and continue to stay with us. Sincerely, Beverley McPherson General Manager

Good location

Customer review rating 4.5/5

Des J. Couples - 18/10/2020 Confirmed reviews ALL

Great staff very helpful. Gave us useful information on Carlisle.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, I will pass this on to Elena. Sincerely, Beverley McPherson General Manager

Central

Customer review rating 4.5/5

Mr M. D. Friends - 18/10/2020 Confirmed reviews ALL

Good shower covid compliant

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Excellent all round

Customer review rating 4.5/5

Harry C. Friends - 17/10/2020 Confirmed reviews ALL

Very friendly and helpful staff, went above and beyond to accommodate us even let us check in early, clean and comfortable rooms with excellent shower facilities, excellent city centre location with free parking. Would certainly use again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Good stay

Customer review rating 4.5/5

Matt Couples - 13/10/2020 Confirmed reviews ALL

Clean, tidy, welcoming, COVID-secure.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Very over priced

Customer review rating 4.5/5

Roy W. Business - 12/10/2020 Confirmed reviews ALL

terrible experience uncomfortable and small beds poor shower horrible decor

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Beverley McPherson General Manager

Well located, excellent staff and lovely clean rooms

Customer review rating 4.5/5

Theresa Couples - 12/10/2020 Confirmed reviews ALL

We stayed for my partners 70th Birthday and previously stayed for Carlisle Races, the hotel is close to town, shops bars restaurant all nearby, we love staying here as the staff are so friendly and helpful

Dear Guest, Thank you for the great review of our hotel and a Happy 70th Birthday. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Well located

Customer review rating 4.5/5

Margaret B. Couples - 12/10/2020 Confirmed reviews ALL

Checked in an hour early and was given a room. Car parking convenient and free.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Stopover enroute to Mull

Customer review rating 4.5/5

Anonymous Couples - 11/10/2020 Confirmed reviews ALL

Basic but comfortable room, spoilt by other very noisy inconsiderate guests.

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies with regards to noise, we try our upmost to control this. I will forward this information on to the relevant department . We hope to welcome you back to our hotel very soon! Many Thanks Beverley McPherson General Manager

Professional courteous staff

Customer review rating 4.5/5

Mature Couples - 11/10/2020 Confirmed reviews ALL

Good stay. Well run hotel especially during these Covid times

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, hopefully in the new year we will have a light refurbishment to refresh the decor. Sincerely, Beverley McPherson General Manager

Central location.

Customer review rating 4.5/5

Jane Couples - 11/10/2020 Confirmed reviews ALL

Just a few minutes walk from the railway station. Friendly and efficient check in. Room clean and comfortable. Great that the good value takeaway breakfast had gluten free options.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and breakfast and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Great staff and hotel

Customer review rating 4.5/5

Norry Families - 10/10/2020 Confirmed reviews ALL

The staff make this hotel! They were friendly attentive and very efficient. We had a very lovely stay enjoyed a drink at the bar and had a lovely meal. The covid compliance at the hotel was very good and the rooms and public areas were clean and well presented. All in all a fantastic stay and will definitely be back. Thanks to all concerned

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Quick no hassle stay

Customer review rating 4.5/5

Hannah Families - 10/10/2020 Confirmed reviews ALL

We arrived at 1030 and left at 7 am the next day so they stay was only somewhere to rest our head. With that in mind everything was fine. Good covid safety measures and good to see the door staff stopping random drunks getting into the building or trying to get into each other’s rooms. It was very loud on our floor seemed to be the “party floor” and then tea and coffee facilities were a bit rubbish in the room but like I say it was a quick stop over and ideal for that and for the price!

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies with regards to the noise, we try our upmost to deal with this. Please note the tea and coffee facilities are limited at present due to having less touchable items in the room.I will forward this information on to the relevant department . We hope to welcome you back to our hotel very soon! Many Thanks Beverley McPherson General Manager
Customer review rating 4.5/5

Paul J. Friends - 10/10/2020 Confirmed reviews ALL

Clean & comfortable hotel with great staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. P.S. we hope for a vaccine soon too! Many Thanks Beverley McPherson General Manager

Felt very safe at a time when we were worried about Covid 19

Customer review rating 4.5/5

L J. Couples - 10/10/2020 Confirmed reviews ALL

Check-in and registering our car for free parking was done with no fuss and without me having to touch anything. We were made to feel welcome and everyone we saw (except those actually eating) were wearing masks around the hotel. The room was spotlessly clean with all extraneous papers usually found in hotel rooms removed. Usual good sized shower in the bathroom. Missed the usual Ibis breakfast in the restaurant & decided not to book for the “takeaway bag”, but people seemed to be enjoying them. We left early the next day so did not see the cleaning staff, but their efforts around the hotel were apparent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, hopefully we will return to normal soon and you can enjoys the usual breakfast. Sincerely, Beverley McPherson General Manager

Well located

Customer review rating 4.5/5

Suzanne W. Friends - 08/10/2020 Confirmed reviews ALL

Check in quick and easy. Room exceptionally clean. The staff were very helpful during our stay.

Dear Guest, Thank you for your kind words, I will pass this onto the team. I'm are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Beverley McPherson General Manager

Very clean

Customer review rating 4.5/5

Deniss J. Couples - 08/10/2020 Confirmed reviews ALL

Very clean hotel, central lactation with is close to all main attractions of the city.

Dear DENISS J., We very much appreciate your comments regarding your stay at the ibis Carlisle City Centre. Please note that the unattended pet rule has been in place for Ibis for at least the 17 years I have worked for ACCOR, I do apologise if this has never been explained to you. A few of the reasoning behind this is due to the potential noise that may be caused to other guests, protection to your pet as an unfamiliar place can be unsettling to them, which may also lead to damage to the room. Please note Carlisle restaurants are very open to dogs with many allowing them into the main eating area. We also have a small restaurant in the hotel which you can order a meal and take to your room. Sincerely, Beverley McPherson General Manager

good stay

Customer review rating 4.5/5

C M. C. Business - 07/10/2020 Confirmed reviews ALL

I don't feel for a professional night worker not using the room at night i should b penalised by a late check out or an early check in costing me 20 pound a night extra. also no hot breakfast after it, no service due to cOVID. BOOKING.COM DO NOT HAVE FLEXIBLE BOOKING HOURS WITH YOU TO ACCOMODATE MY NEEDS

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies with regards to the breakfast choice. Due to Covid-19 restrictions on buffets, we are unable to offer our usual breakfast, hopefully in the near future this will be reintroduced. The early and late check out is an extra payable service that we provide out side of the 2pm check in and 12noon check out, Please accept my apologies if you felt penalised, this was not the case the early and late check out is a payable service to all guest that choose to do this. Thanks Beverley McPherson General Manager

Well located. Good stay!

Customer review rating 4.5/5

Mary S. Couples - 02/10/2020 Confirmed reviews ALL

We have stayed in this hotel 3 times and have always enjoyed great service and very welcoming and friendly staff!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will pass on your comments on to Elena. Sincerely, Beverley McPherson General Manager

Good Stay

Customer review rating 4.5/5

A. Business - 01/10/2020 Confirmed reviews ALL

A little different with the to go breakfast but an overall good experience at the hotel.

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies with regards to the cereal, hopefully we will go back to our usual buffet soon. We hope to welcome you back to our hotel very soon! Thanks Beverley McPherson General Manager

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