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ibis Carlisle City Centre Hotel 2 stars

Customer review rating 4.5/5 5,855 reviews

ALLSAFE approved hotel

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ibis Carlisle City Centre
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+ 7 Services

Hotel extras

  • Pets Chargeable £10 per Pet per day

  • Car parking free of charge for hotel guests. Car park: English Gate Plaza South CA1 1NT

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Golf course 9 holes (nearby)
Business services
  • Copy/print service available

Hotel location

ibis Carlisle City Centre

Portlands
Botchergate
Car park postcode: CA1 1NT
CA1 1RP carlisle
united kingdom

Tel: +441228587690

Check-in from 14h00

Check out up to 12h00

  • By plane

    GLASGOW AIRPORT At 130km / 80.79 miles

  • By plane

    NEWCASTLE AIRPORT At 100km / 62.14 miles

  • By car

    M6 JUNCTION 42 At 8km / 4.97 miles

  • By car

    M6 JUNCTION 43 At 8km / 4.97 miles

  • By train

    CARLISLE TRAIN STAT At 0.2km / 0.12 miles

  • By train

    LONDRES WATERLOO At 836.78km / 520 miles

GPS :54.890591, -2.92972

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Non contractual photo

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

Our guest reviews for
ibis Carlisle City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,855 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,731 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location, great stay

Customer review rating 5.0/5

Collette Solo - 24/07/2021 Confirmed reviews ALL

Check in was easy online ahead of time, great location in the city center. Parking was easy to find and the room was clean and comfy. Staff were lovely and very helpful.

Friendly staff

Customer review rating 3.5/5

Sarah C. Families - 24/07/2021 Confirmed reviews ALL

Family group of 5 with 14 week old puppy. Staff were friendly. The city centre sounds were unusual for us but didn’t disturb too much. Could have done with some grass for puppy wees but he coped on the tarmac!

Great location

Customer review rating 5.0/5

Moira P. Couples - 23/07/2021 Confirmed reviews ALL

The staff were very friendly and very informative and made our stay a pleasure

Well located

Customer review rating 2.0/5

Anonymous Families - 21/07/2021 Confirmed reviews ALL

On arrival not very welcoming unlike on previous occasions we've stayed. Asked for quiet room overlooking carpark was put in room that was close to the noisy bars so we had little sleep. Towels were rough and fading with one so faded it was on the point of having holes. Paper cups in room, no spoons, 2 teabags for 3 people for a 2 night stay.

Frequent guest

Customer review rating 5.0/5

Mr J. A. T. Couples - 20/07/2021 Confirmed reviews ALL

As we visit Carlisle on a regular basis, I wouldn't choose anywhere else to stay. Staff are always friendly and approachable, excellent service. We have had a couple of issues in the past, but that can be overlooked with the clear excellent training staff must have gone through. I recommend Ibis Carlisle to everyone. Thank you for being a reasonable price also.

Well located

Customer review rating 3.5/5

Finks Families - 20/07/2021 Confirmed reviews ALL

Overall, pretty good. Unfortunate behaviour of some guests and rowdiness outside tainted the stay.

Great stay - professional and very friendly staff

Customer review rating 5.0/5

Dagmar Families - 19/07/2021 Confirmed reviews ALL

I was very impressed with the staff in the Ibis in Carlisle - they were not just professional but also very kind and friendly. They also dealt with difficult guests, which tried to cause an unpleasant situation, extremely well and are a true asset to the company.

Excellent location.

Customer review rating 5.0/5

Danielle Solo - 19/07/2021 Confirmed reviews ALL

Nice, cheap and cheerful hotel, ideally located on Botchergate.

Customer review rating 4.5/5

Annette V. Families - 19/07/2021 Confirmed reviews ALL

Staff very friendly and helpful .Rooms adequate. Overall very good stay and would come back.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beverley McPherson General Manager

well located

Customer review rating 5.0/5

Ron Couples - 18/07/2021 Confirmed reviews ALL

enjoyed our stay room was clean and good, not serviced during stay but any extras could be obtained from downstairs. had to go to the lobby because wifi was erratic in the room but bot a problem

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beverley McPherson General Manager

Great location

Customer review rating 3.5/5

Ian S. Families - 18/07/2021 Confirmed reviews ALL

The hotel was clean and well decorated.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Basic

Customer review rating 2.5/5

Anonymous Couples - 18/07/2021 Confirmed reviews ALL

Room very basic there was a big wet patch on the floor of the room when we arrived and £52.25 was expensive just for 1 night especially a Sunday and breakfast wasn't evan included.

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies, I will forward this information on to the relevant department . We hope to welcome you back to our hotel very soon! Thanks Beverley McPherson General Manager

Centrally locate. Ideal for the rail station.

Customer review rating 4.5/5

Jcd B. Solo - 18/07/2021 Confirmed reviews ALL

Uneventful. Just has one wants it to be. No excessive noise, breakfast delivered promptly & on time. Staff friendly & talkative.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beverley McPherson General Manager
Customer review rating 3.5/5

Donna Couples - 17/07/2021 Confirmed reviews ALL

Chose hotel due to location close. Staff were friendly. Room was ok - it was basic as expected. If there is a way to sound proof the door to the hallway that would help, woken several times with other residents retuning in the early hours. Toilet re flushed 30 seconds after flushing and ran for a minute - reported to reception.

Dear Guest, Thank you for taking the time to share your feedback, please accept my apologies, I will forward this information on to the relevant department . We hope to welcome you back to our hotel very soon! Many Thanks Beverley McPherson General Manager

Good location

Customer review rating 3.5/5

Nicola W. Families - 16/07/2021 Confirmed reviews ALL

Night stopped on route to Scotland. Located in town centre but not too far from motorway which was convenient. Clean room, great shower, friendly helpful staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Nice location and excellent staff

Customer review rating 3.5/5

Brian M. Couples - 16/07/2021 Confirmed reviews ALL

Fantastic location and reasonable price

Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay, the rooms are currently not being serviced due to Covid rules as the staff are not allowed to enter the room when occupied with others belonging, this service will hopefully recommence soon. Sincerely, Beverley McPherson General Manager

very helpful staff, clean hotel

Customer review rating 4.0/5

Phil Families - 15/07/2021 Confirmed reviews ALL

Skip breakfast wasn't worth the cost. Everything else was great. Thanks

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Good location

Customer review rating 4.5/5

Jan Solo - 15/07/2021 Confirmed reviews ALL

Very clean room and hotel. Staff all friendly. Good breakfast. Very close to city centre so perfect location.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beverley McPherson General Manager

Good Ibis Hotel, in Carlisle party zone

TripAdvisor rating 5.0/5

j0hnr0use 14/03/2020 TripAdvisor review

This hotel is right in the city centre, free parking is provided, on check in, the front is situated on a very busy party street but is so close to the castle and other locations, a short walk takes you away from the party bars, into a much quieter city centre.

Thank you for taking the time to write a review. I am glad you enjoyed your stay both in the hotel and in the city of Carlisle, we hope to welcome you back in the future, Many Thanks Beverley

Fab stay in Carlisle

TripAdvisor rating 5.0/5

kruss1977 04/03/2020 TripAdvisor review

Had an excellent couple of nights staying at the Ibis Carlisle. We had a family room which was great, very clean imaculately tidy and super comfy beds. Excellent access to the city centre, ab=nd local attractions. Breakfast was super with a great selection of cooked and continental as well as fruits, yoghurts and cereal. Would definately go back.

Thank you for your lovely review, glad you enjoyed yourself. we hope you do choose to stay with us again on your next visit to Carlisle. Many Thanks Beverley

Our most recent 20 reviews

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