Mercure Гданьск Старый город 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 683

Гарантия
лучшей цены
Mercure Гданьск Старый город - Image 1
Mercure Гданьск Старый город - Image 2
Mercure Гданьск Старый город - Image 3
Mercure Гданьск Старый город - Image 4
Ul. Jana Heweliusza 22, 80-890 ГДАНЬСК, Польша

Описание

Особенности отеля

  • Расположен в самом центре Гданьска. Самые красивые виды на панораму города.

  • От отеля легко добраться до аэропорта и основных деловых кварталов.

  • Неограниченный завтрак - шведский стол с 06:00 скрасит ваше утро

  • Охраняемая автостоянка с видеонаблюдением, за доплату.

  • Современные конференц-залы, уникальный дизайн, функциональность и стиль.

Наши номера

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Номер 1

Расположение отеля

Mercure Гданьск Старый город

Ul. Jana Heweliusza 22
80-890 ГДАНЬСК
Польша

GPS:54.356546, 18.651961

Телефон
Факс +48 58 321 00 00

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 683

Примечание: отзывы клиентов 5.0/5

Nataliia F. Семьи - Проверенные отзывы - ALL

Dear Nataliia, thank you so much for your wonderful rating and for sharing such a warm and detailed review 🥰 We are absolutely delighted to hear that you had such a pleasant stay and that so many aspects of your experience met your expectations 😊 It is wonderful to know that you enjoyed our excellent location and the beautiful view over Gdańsk. We are also very happy that you appreciated the comfort and cleanliness of your room, as well as the little details such as the coffee machine that made your stay even more enjoyable 😊 Your kind words about our breakfast are especially appreciated ☕🍳🥞 We are delighted that you enjoyed the variety and freshness of our selection — a good breakfast is the perfect way to start a day of discovering beautiful Gdańsk! 😊 And, of course, thank you for your lovely compliments about our Team. Knowing that you found our Staff so attentive and helpful means a great deal to us. We will certainly share your kind words with the whole Team — they are a wonderful motivation to continue taking care of our Guests with the same warmth and dedication 😊 Thank you once again for recommending us and for choosing our hotel for your stay. It was a real pleasure to welcome you, and we sincerely hope to have the opportunity to see you again in Gdańsk! С наилучшими пожеланиями 👋 Aleksandra Guest Experience Manager

Примечание: отзывы клиентов 5.0/5

Natalia M. Пары - Проверенные отзывы - ALL

Dear Mrs Natalia, thank you very much for sharing such a warm and heartfelt review 🥰 We are truly delighted to hear that, after searching for the right hotel for such a long time, you found a place that felt like your hotel from the very first visit 😊 It means a great deal to us to know that you appreciated the professionalism and work of our team. Creating a welcoming and comfortable place where Guests feel at ease is something we care deeply about, so your kind words are a wonderful compliment for all of us. We are especially happy to hear that you are planning to return. We will be absolutely delighted to welcome you back and hope that each future stay will feel just as comfortable and special as the first one 😊 Thank you once again for choosing us and for your lovely recommendation. We look forward to seeing you again in beautiful Gdańsk! С наилучшими пожеланиями 👋 Aleksandra Guest Experience Manager

Примечание: отзывы клиентов 5.0/5

Irina P. Семьи - Проверенные отзывы - ALL

Dear Irina, thank you so much for your wonderful review 🥰 We’re delighted to hear that you enjoyed our excellent location, just a 10-minute walk from the city center and train station, as well as our delicious breakfast ☕🍳🥞 It’s also fantastic to know that you appreciated the small gift from the hotel — we love surprising our Guests and making their stay special 😊 We look forward to welcoming you back for another enjoyable visit! Warm regards from Gdańsk 👋 Aleksandra Guest Experience Manager

Примечание: отзывы клиентов 2.5/5

Elena J. Индивидуальные путешественники - Проверенные отзывы - ALL

Dear Elena, thank you very much for taking the time to share such a detailed review of your stay. We truly appreciate all feedback from our Guests, as it helps us better understand where we can improve and where we may have fallen short of expectations. First of all, please accept our sincere apologies for the inconveniences you experienced during your stay. We are very sorry to hear that the condition of some room elements and the level of cleanliness did not meet the standards you expected. This is certainly not the experience we want our Guests to have. Your comments regarding the carpet, furniture surfaces, and visible dust have been shared with our Housekeeping Manager - Marcin, so the team can review the room carefully and take the necessary actions. We also regret the inconvenience related to the missing items prepared for two guests. The room should of course be fully equipped according to the number of Guests in the reservation, and we are sorry that this was not the case upon your arrival. This matter will be addressed with our Housekeeping department to ensure greater attention to such details in the future. At the same time, we would like to clarify that the absence of a bedspread is a conscious decision introduced by our brand standards. Additional pillows are available in the wardrobe for the comfort of our Guests, so they can adjust the bedding to their personal preference. We are particularly sorry to read about the difficulty reaching the reception by phone and about the way the situation was handled. Please accept our apologies for the inconvenience and the impression this may have left. Your comments have been forwarded to our Front Office management team so that we can review our service procedures and ensure that similar situations are handled more efficiently and attentively in the future. Thank you again for your honest feedback. We truly value it and hope that despite these shortcomings, we will have another opportunity to welcome you back and provide you with a much more comfortable and satisfying experience. Kind regards, Aleksandra Guest Experience Manager

Примечание: отзывы клиентов 2.5/5

Elena M. Семьи - Проверенные отзывы - ALL

Dear Mrs Elena, thank you for sharing your feedback with us. We are very sorry to hear about the issue with the payment and sincerely apologize for any inconvenience this may have caused. Please allow us to clarify that the amount you mentioned was actually a pre-authorization, or a temporary hold placed on your card, which we immediately canceled after receiving the payment. Your bank should release this hold within the next few days. We also appreciate you bringing this to our attention. We will discuss this matter once again with our Front Office team to ensure that situations like this do not affect our Guests in the future. We are glad to hear that you enjoyed your stay at our hotel and hope we will have the opportunity to welcome you back, providing an even smoother experience next time. Kind regards, Aleksandra Guest Experience Manager

Другие интернет-пользователи оценили наш отель

  • 1 175 Отзывов 9.7/10 Расположение
  • 1 278 Отзывов 7.7/10 Номер
  • 1 244 Отзывов 9.4/10 Сервис
  • 19 Отзывов 8.4/10 Интернет
  • 687 Отзывов 8.9/10 Завтрак
  • 353 Отзывов 8.5/10 Чистота
  • 58 Отзывов 9/10 Напитки
  • 16 Отзывов 4.8/10 Велнес-зона

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