Hotel Mercure Wroclaw Centrum

Avis müşterileri puanı (ALL Puanlama) 4.7/5 2.722 görüş

En iyi fiyat
garantisi
Hotel Mercure Wroclaw Centrum - Image 1
Hotel Mercure Wroclaw Centrum - Image 2
Hotel Mercure Wroclaw Centrum - Image 3
Hotel Mercure Wroclaw Centrum - Image 4
pl. Dominikanski 1, 50-159 WROCLAW, Polonya

Açıklama

Otel ekstraları

  • Local inspirations and location in the city center

  • Mercure Wrocław Centrum hotel is environmentally friendly and sustainable.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and fitness to relax after a business meeting or sightseeing

  • Winestone restaurant serves unique flavors in company of perfect wine

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın
Oda 1

Otelin konumu

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Polonya

GPS:51.108999, 17.03957

Telefon
Faks +48 48

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

WINESTONE

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  2.722 görüş

Avis müşterileri puanı 4.5/5

Aren B. Aileler - ALL için doğrulanmış yorumlar

Dear Guest, thank you for sharing your feedback. We are pleased to hear that you appreciated our central location and found the rooms spacious and comfortable. It is great to know that your stay met your expectations. Kind regards, Angelika Koźlik Front Desk Mercure Wrocław Centrum

Avis müşterileri puanı 2.0/5

Halil K. Çiftler - ALL için doğrulanmış yorumlar

Dear Sir, Thank you for sharing your feedback. I am truly sorry to hear that your experience with our service did not meet your expectations. I would like to kindly explain that the period around New Year's Eve is extremely busy for us — all rooms were fully occupied, and many guests left their rooms quite late. Our housekeeping team worked very hard to prepare rooms as quickly as possible, but unfortunately, only a few rooms were ready before 3 PM. I sincerely apologize for any inconvenience this caused. After thoroughly checking the reservation details from your arrival day, I can confirm that between 2 PM and 3 PM, two rooms of the type you booked were indeed checked in by other Guests. Please also understand that our hotel offers six different types of rooms, and Guests who checked in earlier had booked a different room category. Regarding your room type, I want to clarify that it does not include slippers, bathrobes, or minibar contents as a standard. However, in every bathroom, we provide information that Guests can request any items they need from our staff at any time. Our reception is available 24 hours a day and is always happy to provide necessary amenities — including slippers, bathrobes, extra pillows, toiletries, and more. Additionally, each room is equipped with a carafe that can be filled at will with filtered water from our dispensers offering sparkling, lightly sparkling, still, warm, and cold water. Near the carafe, there is a note informing Guests that if they prefer bottled water, we will gladly provide it upon request. I am truly sorry that we were not informed about your needs during your stay. If we had known, we would have been more than happy to provide all these amenities promptly. Thank you also for your kind words about our breakfast. I hope we will have another chance to welcome you back to Mercure Wrocław Centrum and provide you with a much more satisfying experience. Kind regards, Marlena Miernik - Guest Satisfaction Manager

iyi konum iyi konsklama

Avis müşterileri puanı 5.0/5

Anonim Arkadaşlar - ALL için doğrulanmış yorumlar

Dear Mr. Burnaz, Thank you for your kind words! I am glad to read that we could help solve the problem with the lost suitcase. Our goal is to provide the best support to our Guests. We hope that despite this situation, your stay was successful and you will visit us again! Best regards, Marlena Miernik - Guest Satisfaction Manager

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.114 görüş 9.5/10 Konum
  • 1.119 görüş 8.4/10 Oda
  • 1.055 görüş 9.7/10 Hizmet
  • 16 görüş 9.9/10 Wifi
  • 808 görüş 9.6/10 Kahvaltı
  • 595 görüş 9.3/10 Yemek
  • 397 görüş 9.3/10 Hijyen
  • 275 görüş 9.1/10 Otel Ambiyansı

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