Mercure Рим Корсо Триесте 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 767

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Mercure Рим Корсо Триесте - Image 2
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Via Gradisca, 31, 00198 РИМ, Италия

Описание

Особенности отеля

  • Всего 6 остановок на метро от Колизей

  • Отель с экологическим сертификатом Green Key

  • Эксклюзивная терраса на этаже ресторана Binomio

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Расположение отеля

Mercure Рим Корсо Триесте

Via Gradisca, 31
00198 РИМ
Италия

GPS:41.920619, 12.513735

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При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Завтрак

Начните день с нашего завтрака: широкий выбор горячих и холодных блюд местной и мировой кухни, приготовленные из продуктов без содержания растительного белка. Также можно заказать завтрак в свою комнату.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 767

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 082

Сертификат качества 2024

Примечание: отзывы клиентов 4.5/5

Gohar Семьи - Проверенные отзывы - ALL

Отель был очень чистым и находился в очень тихом районе. Рядом метро и автобусная остановка. Персонал был очень гостеприимным и дружелюбным. Завтрак не очень разнообразный и каждый день один и тот же, но вкусный. Всегда был очень хороший кофе.

Dear Gohar, Thank you for sharing your positive feedback! We are pleased to hear that you found our hotel clean and located in a quiet area, with convenient access to the metro and bus stops. It's wonderful to know that our staff made you feel welcomed and that you enjoyed the breakfast and our excellent coffee. We appreciate your comment about the variety of the breakfast, and we will take it into consideration as we strive to enhance our offerings. We hope to welcome you back soon for another pleasant stay! Kind regards, Mathieu Director

Rome Sightseeing hotel choice

Примечание: Tripadvisor 5.0/5

Chrishnine Реальные отзывы TripAdvisor

Fabulous City Break hotel, located approximately 7 minute walk from Metro Line B stop. Chosen after research for a City hotel a little removed from the noise of Rome! Would thoroughly recommend the Deluxe room with Jacuzzi and balcony. Good food - both breakfast and evening meal (only eat in hotel on one night due to torrential rain but very glad we did!)

Terrible-never again!

Примечание: Tripadvisor 2.0/5

CR2015BXL Реальные отзывы TripAdvisor

Stayed here before. This time 4 nights with breakfast. Was very much disappointed-expected much, much more for 300 Euro/night and as Gold member with more than 40 Accor stays per year. - Checkin/ Checkout extremely complicated, they don’t care you traveled 24+ hours. Not welcoming. - Hotel has still no reception, which means you have to carry your luggage down/up several stairs without help. No elevator. - The “reception” is simply a desk in front of the bar. - No upgrade as gold member. Room was tiny. - No water bottle as gold member. - Welcome drink as gold member tiny. - Reception never picks up the phone. - Room not cleaned one time. - Tea in room not provided. - Breakfast ok but too sweet. - Dry cleaning clothes messes up. Charging 300 Euro/night for this is a rip off! And it is far outside the city centre. You spend 25 Euro to get to the city centre. Why am I still staying with Accor? More expensive than competitors and no real advantages! NEVER again this place!

Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointing experience during your recent stay. As a Gold member and a valued guest with more than 40 stays per year, you rightfully expected a higher level of service, and it is clear that we did not meet those expectations. I apologize for the complications you faced during check-in and check-out, as well as the absence of an elevator, which should have made your arrival and departure more comfortable. Your comments regarding the reception setup and the lack of welcome amenities, such as the water bottle and welcome drink, are noted and will certainly be addressed with our team to ensure we provide maintain standard service for all our guest. I am also disappointed to learn that your room was not cleaned during your stay and that you did not receive the tea in your room. This is not the standard of service we strive to provide, and I will address your feedback with our housekeeping team for immediate improvement. Regarding your experience with the breakfast and dry cleaning services, we appreciate your comments and will take them into consideration as we work to enhance our offerings. We understand your frustration and sincerely apologize for falling short during your stay. It is our hope that you will consider giving us another opportunity in the future to provide you with the quality experience you expect from Accor. Thank you once again for your valuable feedback. Kind regards, Mathieu SAAS Director

Wonderful hotel and chilled vibe!

Примечание: Tripadvisor 5.0/5

Gareth C Реальные отзывы TripAdvisor

Possibly one of the best hotels I have stayed at! We stayed for 4 days / 5 nights and could not complain about a thing! We were fortunate enough to have a hot tub on our balcony and the minibar was refreshed on a daily basis. The staff were amazing and couldn't be any friendlier or helpful. We loved the chilled vibe around the hotel and the breakfast was delicious and good verity but the evening meals were mouthwatering. (Heads up, Saturday night is busy and the Pizzaria is closed on a Monday night) We would definitely recommend this for couples visiting Roma! Grazie and Cioa

Dear Gareth, It is a real pleasure to know you had a great experience with us! I will share your comments with all the team :) We hope to see you back soon :) Kind regards, Mathieu SAAS Director

Exquisite stay

Примечание: Tripadvisor 5.0/5

dana d Реальные отзывы TripAdvisor

I had the chance to stay at this hotel for a work event and I have to say I really enjoyed it. What impressed me was the stunning design, location close to public transportation and city center, yet very quiet. The room was exquisite and I had all the comfort together with availability from the personnel. Definitely will try again when I'll have the chance.

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Другие интернет-пользователи оценили наш отель

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  • 303 Отзывов 9/10 Завтрак
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  • 199 Отзывов 7.3/10 Чистота

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