Sofitel Рим Вилла Боргезе 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 742

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Sofitel Рим Вилла Боргезе - Image 4
Via Lombardia 47, 00187 РИМ, Италия

Описание

Особенности отеля

  • В самом центре Рима рядом с главными достопримечательностями

  • Обновленный интерьер выполнен архитектором и дизайнером Жаном-Филиппом Нуэлем

  • Ресторан на крыше и лаунж-бар с уникальными видами на Рим

  • На тихой улице напротив парка Вилла Боргезе.

  • Услуги консьержа с индивидуальным подходом

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Расположение отеля

Sofitel Рим Вилла Боргезе

Via Lombardia 47
00187 РИМ
Италия

GPS:41.907516, 12.486524

Телефон
Факс +39 06 482 1019

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Settimo Roman Cuisine & Terrace

В изысканном ресторане на крыше Settimo Вас ожидают уникальные впечатления. Ресторан оформлен в зеленых тонах и завораживает своим видом на Рим. Насладитесь блюдами современной римской кухни от шеф-повара Джузеппе д'Алессио.

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Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 742

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 754

Сертификат качества 2024

Great High Class Hotel In Roma

Примечание: Tripadvisor 5.0/5

kirby105 Couples - Реальные отзывы TripAdvisor

Fantastic hotel! Staff was outstanding, everyone was helpful and kind. Room was huge by European standards. Super clean and the breakfast was outstanding with many choices. The pastries were very good. Roof top bar provides a great view of Rome. Just as a heads up, it’s about one mile from the tourist spots like the Pantheon with the return trip uphill at the end bd if you walk it. As an option plenty of taxis to shuttle you back if you are beat.

Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated the spacious rooms, our breakfast selection, and the breathtaking views from our rooftop restaurant Settimo. It’s fantastic to know that our team made such a positive impression and contributed to a memorable experience. We appreciate your helpful tip for future guests about the location and nearby transportation options. While we’re close enough to the historic sites for a pleasant walk, we understand the return can be a bit uphill and challenging after a walking day in Rome. Thank you again for choosing to stay with us, and we hope to welcome you back very soon! Warm regards, Francesca Novelli Guest Experience

Great hotel, lousy bed

Примечание: Tripadvisor 4.0/5

daveg977 Couples - Реальные отзывы TripAdvisor

Several good things to say about Sofitel Roma Villa Borghese: 1) Clean (a big postive). 2) Beautiful in appearance. 3) Quiet and relaxing, no kids running around. 4) Breakfast on 7th floor was excellent, as was the view. 5) Staff were friendly and helpful. However, there were a couple significant negatives about the Sofitel Roma Villa Borghese 1) Bed. The bed mattress had significant divots/sag which made it difficult to get a restful night's sleep (see photo). A turn or roll towards the center of the bed was like trying to summit one of the 7 hills of Rome. Minus one star. 2) Outlets. A minor thing, but the electrical outlets were so worn (the metal prongs), plugs would not stay secure.

Big Disappointment

Примечание: Tripadvisor 2.0/5

dzarkov88 Friends getaway - Реальные отзывы TripAdvisor

It was a big disappointment. The hotel definitely has not 5 star luxury hotel standards. Our rooms were very cold , the central heating was not operating. The hotel offered us small electric heaters ! Overall the staff were not polite and helpful. One of the main reasons we have chosen this hotel was because it was a “Sofitel “ brand. We are platinum members but we did not feel welcome. We have booked 3 rooms. None were upgraded. The breakfast was very poor for the value of money, even for a simple omelette, we had to pay extra. We do not recommend this hotel .

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that we fell short of providing the high standards of service and comfort that you expect from a 5-star luxury hotel and the Sofitel brand. Please accept our sincerest apologies for the issues you experienced with the room temperature. We understand how important it is to feel comfortable, especially during a hotel stay, but the activation of heating systems is regulated annually by the Municipality of Rome and set for November 15th. Therefore, it cannot be turned on before that date. While the electric heaters were offered as a temporary solution, this did not meet your expectations. We are sorry to read that you felt our team not polite or helpful. Delivering attentive and respectful service is one of our top priorities. Regarding your Platinum status and the lack of room upgrades, we apologize for not being able to acknowledge the benefit, but please allow us to remind you that room upgrade is upon availability upon check-in time and being the Hotel at capacity during your stay we were not able to grant it. Your comments are invaluable for us to improve, and I hope you will consider giving us another chance to demonstrate the high standards of hospitality that Sofitel is known for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Francesca Novelli Guest Experience

Very nice hotel in great section in Rome

Примечание: Tripadvisor 4.0/5

Dennis S Couples - Реальные отзывы TripAdvisor

Very nicely situated in the Villa Borghese area. Front desk and concierge staff were excellent. Room was beautiful. Rooftop restaurant view was amazing. We went to the rooftop for breakfast, lunch and dinner. All meals were very good and accommodating to various dietary requirements. Walking distance to the Spagna Metro station and buses.

Dear Guest, Thank you for taking the time to tell us about your experience at Sofitel Rome Villa Borghese during your last trip in the "Eternal City". We are glad to read that you enjoyed our location in the beautiful Villa Borghese area and had a great experience with our front desk and concierge team. As well we thank you for pointing out the quality and variety of meals that you enjoyed in our Rooftop Restaurant Settimo. I will share your comment with our Executive Chef and Settimo team. It is extremely rewarding for the team to get such gratitude from our Guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Quality & Guest Experience Manager

Fantastic rooftop view of Rome!

Примечание: Tripadvisor 5.0/5

sdm268 Реальные отзывы TripAdvisor

WOW! For us, the fantastic rooftop view of Rome every morning while we had breakfast made our Rome experience super special! The staff, service and location were TOP NOTCH. Our room was very comfortable and had great amenities. So glad Costco Travel listed this hotel as one of the options!

Dear Guest, We warmly thank you for sharing such positive and nice comments about your experience on TripAdvisor. We're thrilled to hear that the rooftop view added such a special touch to your mornings in Rome and that that our location, team, and amenities enhanced your stay and contributed to a memorable experience. Thank you so much for staying with us and we hope to see you in near future. Sincerely, Francesca Novelli Quality & Guest Experience Manager

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Другие интернет-пользователи оценили наш отель

  • 234 Отзывов 9.7/10 Расположение
  • 353 Отзывов 8.4/10 Номер
  • 484 Отзывов 9/10 Сервис
  • 162 Отзывов 8.4/10 Еда
  • 144 Отзывов 7.1/10 Комфорт
  • 140 Отзывов 9/10 Завтрак
  • 131 Отзывов 9.3/10 Атмосфера
  • 111 Отзывов 8.1/10 Удобства

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