Mercure Rome Piazza Bologna 3 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 1,145 รายการ

Mercure Rome Piazza Bologna - Image 1
Mercure Rome Piazza Bologna - Image 2
Mercure Rome Piazza Bologna - Image 3
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รายละเอียด

ความพิเศษของโรงแรม

  • Connected by bus and near Roma Termini and Roma Tiburtina stations

  • Pet friendly

  • Fitness room and private parking

  • Business room with hybrid technology for business meetings

  • Excellent breakfast and great bar service; outdoor terrace

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Rome Piazza Bologna

Via Reggio Calabria 54
00161 ROME
Italy

พิกัด:41.912208, 12.518617

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

ANGOLO 54

Enjoy a pleasant aperitif on our relaxing terrace or in the cloister colored by the hotel's special mural! Cozy and modern, our Bar offers you an extensive list of local Italian wines and international cocktails with tasty snacks.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 1,145 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 2,614 รายการ

Certificate of excellence ปี 2024

Disappointment

คะแนนจาก Tripadvisor 3.0/5

idop8 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I have been a member of the accor network for many years with experience in hotels all over Europe.  Unfortunately this is the worst hotel I have come across in the hotel chain.  Let's start with the fact that I booked a room with a city view and got a view of the bathroom of the building opposite, under a pile of garbage cans (that because of the bad smells it is impossible to open a window at all). They tried to solve my problem and  I received a 100 euro discount for the entire stay at the hotel.  Room is old and not sufficiently clean.  There is always something missing that needs to be asked for.  The water in the shower changes from very hot to very cold regularly so the shower is not pleasant.  And finally the room keys that are reset once a day - two days and you have to run to  the front desk to codetl them  from the beginning (and no, the keys of the whole family were not near the mobile phone of any of them. It is simply a faulty system that resets the cards).  The staff is very pleasant and tries to help, but it seems that the staff does not know the hotel in depth to manage the unusual events in it.  Breakfast is very good and the location is great. Sadly There is no doubt that we will not return and will not recommend.  big disappointment.

Dear Guest, Thank you for sharing your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay at the Mercure Roma Piazza Bologna. Rest assured that your concerns have been taken seriously, especially regarding the room view, cleanliness, maintenance issues, and the inconvenience with the room keys. We appreciate your kind words about our staff, breakfast quality, and the hotel's location. Please know that your feedback will be used to improve our services and prevent similar occurrences in the future. We regret that we fell short of meeting your expectations and we understand your decision not to return. Should you reconsider, we would welcome the opportunity to provide you with a more enjoyable experience. Warm regards, Marco Ministeri General Manager

Great Hotel close to the Metro

คะแนนจาก Tripadvisor 5.0/5

Thailandtravel143266 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I am an Accors Gold Plus member, so I usually try and stay at Accors Hotels. This Accors Hotel is just 3 metro stops (about 5 minutes) from Termini Roma and it is a lot cheaper than the Accor Hotels near the main tourist sites. The bed is comfy and the pillows are soft. Thank you Davide for answering a few email questions before we arrived, I really appreciate that.

Nice stay

คะแนนจาก Tripadvisor 3.0/5

Pascale F รีวิวที่ได้รับการรับรองจาก TripAdvisor

Location too far from the main sightseeings if you you want to walk only. Breakfast simple but ok for a 3* standard hotel. Bar opens at 5:00pm Very pleasant staff. Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Dear Guest, Thank you for your feedback. We are glad you had a nice stay with us. We appreciate your kind words about our staff. Please note that our bar opens at 5:00 pm as per hotel policy. We hope to welcome you back soon. Marco Ministeri General Manager

lower average 3 star hotel

คะแนนจาก Tripadvisor 3.0/5

Andreasru666 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The room and bed was quite small. I had to place the hotel telephone on the floor because the bedside table was so small that I could not even put my mobile there. 2 bottles of water were provided for 3 nights. The air-condition was switched off which turned the room into a sauna. I asked the reception about it and they said they had to turn it off because it was previously too cold and they need a service team to switch it on again. After 3 nights of heat it was still not running. Receptionist told us to open the window but since we were on the first floor we had all the street noise. Anyway, as soon as the sun came out it was getting very uncomfortable. On the positive side, the rooms very clean and hotel staff was friendly. Though the hotel is a bit off the main attractions, metro is nearby.

Dear Guest, Thank you for sharing your feedback about your recent stay with us. We are sorry to hear that the size of the room and bed did not meet your expectations. Regarding the air-conditioning issue, we sincerely apologize for any discomfort this may have caused. Our policy is to provide a comfortable environment for all our guests, and we will address this issue with our maintenance team. We appreciate your kind words about the cleanliness of the rooms and the friendliness of our staff. We are glad to hear that you found the location convenient with the metro nearby. Your comments are valuable to us as we strive to improve our services. Marco Ministeri General Manager

Gluten free products avalible

คะแนนจาก Tripadvisor 4.0/5

middleparkers รีวิวที่ได้รับการรับรองจาก TripAdvisor

The staff are polite and helpful, room has a kettle and a fridge with t bags and coffee but no milk, there's a couple of shops locally though that you can purchase this in. Breakfast is buffet style and they are more than happy to supply gluten free products if asked. Metro is five 5 mins away and the area us quiet. Bed is really comfy and lovely fluffy towels in the bathroom and soap If I come back to Rome would visit this hotel again.

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