Ibis Styles Barcelona Sant Joan Despi 4성

고객 평점 (ALL 평가) 4.3/5 64 리뷰

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호텔설명

호텔 추가 정보

  • Tram direct to Camp Nou

  • Fitness centre temporarily closed for improvement work

  • Easy access to the airport and AP-7. Gavá beach 15 minutes away

  • Restaurant's terrace dining temporarily closed for improvement work.

  • 1 child free up to 12 years old with 2 adults

숙박

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호텔 위치

Ibis Styles Barcelona Sant Joan Despi

Carrer de la TV3, 2, HB004100
08970 SANT JOAN DESPI
Spain

GPS:41.375061, 2.071875

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

BE SMART FOOD

Since you need to take a break, enjoy our Be Smart Food restaurant with a casual atmosphere, a terrace next to the pool and taste its menu of snacks and Mediterranean dishes. Open for lunch and dinner.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  64 리뷰

TripAdvisor 평가  3.5/5  1,313 리뷰

Gorgeous

트립어드바이저 평점 4.0/5

kacper s TripAdvisor 인증 리뷰

We stayed at this hotel for a short break considering the price we paid we were blown away by the recently renovated rooms, they are gorgeous, massive TV comfy beds and lovely showers, staff also welcoming and kind, and there is a supermarket just across the road. Only thing is it is around a 30 minute journey away from the centre using public transport but the metro and trams are brilliant and very useful. I highly recommend to stay here.

Very unhelpful and disrespectful staff. Hotel needs to retrain them in customer service

트립어드바이저 평점 1.0/5

DrVineetGGupta TripAdvisor 인증 리뷰

I think the biggest problem is the staff, guests are willing to accept a lot of problems if at least the staff talks to you with a smile or some respect. We stayed here for 5 nights and I don't remember a single staff who spoke to my family with a smile or with cooperation. In fact, every single time the staff seemed to behave like our existence was hugely inconvenient to them. Rooms are OK-sized, but amenities are really lacking, we got a free water bottle on only two of the 5 nights we stayed here, after which we were simply told to buy it. Breakfast is mediocre and with no variation from one day to the next. Phones to the front desk are not picked up at night, so it is not really a 24 hour front desk. But the biggest problem is definitely the rude and unwelcoming staff, I have travelled all over the world and it was one of my worst experiences. Also, the location is far from city center and not much to do in the local area. Overall 0/5.

This is a terrible hotel.

트립어드바이저 평점 1.0/5

kootyara Solo travel - TripAdvisor 인증 리뷰

I stay in hotels of this chain all the time, in different countries and cities. But this is the first time I encountered such a terrible room. Not only the towels were all stained and in general the room was old and dirty, but instead of a bed there were just boards. It was not even possible to sit on it - the mattress fell to the floor. I almost fell down several times. I did not have the opportunity and strength to contact the hotel administration when I stayed there. But after I left, I tried several times to contact the hotel and somehow solve this issue. But my complaints were simply ignored. I don't recommend it to anyone. 170€ were wasted.

Go elsewhere

트립어드바이저 평점 2.0/5

scandibound 가족 - TripAdvisor 인증 리뷰

Ni mention on booking that the hotel was under renovations. Severe disruptions to the facilities. Staff were apologetic. Atleast we had a newly renovated room, very comfortable atleast with a good shower, comfortable bed and air con. But building works are meant to begin at 10.30, but the noise is unbearable. Try going to the pool and was verbally assulted by Mar a member of staff who said we should not be there at that time. Really, really upsetting situation. We said we did not know but she shouted that the door was closed. True, it was closed but not locked and no sign to say it was closed. Surprise, later in the day a sign went up with pool hours. I guess you are meant to suffer with the noise in your room. Nothing at all like the photos. No bar, no restautant, no gym, no hotel reception area. Full of dust. We really overpaid compared to what we were promised and treated.

Never Again

트립어드바이저 평점 1.0/5

J5205VXjoanm TripAdvisor 인증 리뷰

Our family had stayed here before with success so didn't bother looking at the reviews. Big Mistake. Huge!. My son booked a family room. We booked a double. My son arrived first. They confused the reservations, made him book a second room despite him having prepaid for a double room. We arrived a few hours later, we were told that our prepaid booking had gone to our son. They booked us into another room but made us pay for breakfast again which we had already prepaid. The receptionist would not listen to the explanation and the the hotel's confusion cost us nearly €200 extra for the one night even though we had fully paid in advance. The receptionist at the time and subsequently the manager had no interest as long as we paid the extra cost.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 382 리뷰 7.1/10 위치
  • 612 리뷰 6/10 객실
  • 625 리뷰 8.3/10 서비스
  • 12 리뷰 8.3/10 인터넷 가격
  • 268 리뷰 6.8/10 조식
  • 255 리뷰 5.6/10 청결도
  • 239 리뷰 4.3/10 분위기
  • 150 리뷰 3.9/10 편의 시설

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