Novotel Porto Alegre Tres Figueiras bintang 4

Catatan tamu Avis (Peringkat ALL) 3.5/5 1.565 ulasan

Novotel Porto Alegre Tres Figueiras - Image 1
Novotel Porto Alegre Tres Figueiras - Image 2
Novotel Porto Alegre Tres Figueiras - Image 3
Novotel Porto Alegre Tres Figueiras - Image 4

Deskripsi

Keistimewaan hotel

  • Relax in the pool with pool bar, sauna and hotel gym

  • Small pets welcome for an extra charge.

  • Large event room holding up to 450 people

  • 18 minutes by car to the historic center of Porto Alegre

  • 12 minutes by car to Salgado Filho International Airport

Akomodasi kami

Kamar

Executive Room with 2 single beds.

  • Maksimum 2 orang
  • 24 / 258 sq ft
  • Selimut 2 x Tempat tidur single

Lokasi hotel

Novotel Porto Alegre Tres Figueiras

Avenida Soledade, 575, TRES FIGUEIRAS
90470340 PORTO ALEGRE
Brasil

GPS:-30.03222, -51.17809

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RESTAURANTE 365

The Novotel Três Figueiras hotel features a restaurant specializing in international cuisine, pizzas with unique flavors, craft beers and a whole lot more. On Fridays, you can enjoy traditional feijoada against a backdrop of live music.

Ulasan tamu kami

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  3.5/5  1.565 ulasan

Peringkat TripAdvisor  3.9/5  1.236 ulasan

Great hotel at a affordable price in an excellent location

Catatan Tripadvisor 5.0/5

Dahoui Ulasan TripAdvisor tersertifikasi

Lovely hotel at a superb location Had dinner at the restaurant and was extremely well treated by Vilson. In short, a lovely experience

Catatan tamu Avis 3.0/5

Leandro P. Bisnis - Ulasan terverifikasi ALL

Merece reformas nos quartos.

A few highs and many lows

Catatan Tripadvisor 3.0/5

Dahoui Couples - Ulasan TripAdvisor tersertifikasi

An amazing location; beautiful building, but….the rooms seem tired. The rooms are large but fawcets did not close properly in the shower and in the toilet. The bed was comfortable and the room was clean. The entrance door of the hotel was broken and had to be opened manually. Check in was slow and a bit unfriendly. No smiles or kind words. Breakfast was disappointing. Breads were chewy and tasteless and the cheese selection was poor and limited. Scrambled eggs were dry and without much taste. On the positive side, diner was great and in particular the waiter ,Vilson, extended a fantastic service at the restaurant.

Good morning, Thank you for taking the time to review our services. We are sorry that some aspects did not meet your expectations. We would like to assure you that your valuable contribution will be considered carefully, and we will work to correct the points mentioned. We thank you for the clarifications and the opportunity to continually improve our services. Yours sincerely, Raiana Coelho Reception Supervisor Novotel Porto Alegre Três Figueiras h3258-fo@accor.com.br

Dirty.

Catatan Tripadvisor 2.0/5

470ClaudiaP470 Keluarga - Ulasan TripAdvisor tersertifikasi

Had I seen pictures like these would never have booked. Bathroom is dirty and gross with mold, light bulbs missing, mirror falling and rusted, courtains and pillows disgusting. We changed rooms but not a lot better. The hallway carpet has never been vacuumed, terribly dirty, not to mention room service trays left with food uncovered overnight. They had us sign a waiver at check in for safe but the safe was missing in both rooms. Experience was not compatible with any other Novotel we’ve stayed at before.

Bom dia Sra. Cláudia, Primeiramente gostaria de agradecer por nos contar sobre sua experiência no Novotel Porto Alegre Três Figueiras. Lamentamos muito não termos correspondido ás suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. Já estamos verificando junto a gerência o que pode ser feito para evitarmos novos problemas. Agradecemos novamente seus comentários e esperamos tê-lo conosco em sua próxima viagem a Porto Alegre. Atenciosamente, Equipe Novotel POA Três Figueiras

Average accommodation and poor service

Catatan Tripadvisor 3.0/5

ALDO ANTONIO SE... N Couples - Ulasan TripAdvisor tersertifikasi

The reception and room service staff provided good service. However, the experience in the hotel restaurant was poor. We had previously booked a meal at the hotel restaurant and chose to enjoy it after check-in, the restaurant staff did not have this information and did not know how to conduct the service. The service was poor, the main course took a long time, the salad came without sauce, the dessert which was a mousse was frozen and the staff were impolite. In addition, the entire building smelled strongly of frying during the first day and, if I am mistaken, the benefits of my Gold ALL status were not fully available.

Good morning Mr. Aldo, Thank you for your feedback and preference. We are already checking to make improvements to our restaurant and our service. Throughout last week and the next we did intensive training so that we can focus on how to support our customers in the best way possible. Furthermore, I inform you that the renovation for our hotel has already been approved and we are expected to start at the beginning of next year. Therefore, I hope that in the future we can meet your needs. We look forward to a new visit soon. Yours sincerely, Novotel POA Três Figueiras Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 290 ulasan 8.4/10 Lokasi
  • 1.094 ulasan 4/10 Kamar
  • 809 ulasan 6.6/10 Pelayanan
  • 32 ulasan 4/10 Internet
  • 531 ulasan 3.4/10 Kenyamanan
  • 445 ulasan 3.3/10 Kebersihan
  • 395 ulasan 7.3/10 Sarapan
  • 335 ulasan 3.4/10 Suasana

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