Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 328 reviews

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Description

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  328 reviews

TripAdvisor Rating  4.5/5  2,192 reviews

Certificate of excellence 2024

Couple holiday in Cusco

TripAdvisor rating 5.0/5

Dora Carmen M TripAdvisor review

Great hotel, clean rooms , we had a nice experience. The food was really good both breakfast and dinner, must try cheviche and quinoa soup, just perfect. I truly recommend this accommodation in Cusco, also is very close to the central plaza , about 8 min walking.

Dear Dora, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager

Great Stay

Customer review rating 5.0/5

Graham Couples - Confirmed reviews ALL

The hotel is well positioned. The building is a charming heritage building that oozes Peruvian character and vibrancy with all the modern conveniences. The staff are very friendly and welcoming.

Beautiful hotel, lovely staff

Customer review rating 5.0/5

Jamileh Families - Confirmed reviews ALL

I spent three nights at Novotel Cusco, and it was an amazing experience. The rooms were spacious, clean, and comfortable. The staff provided excellent service, and the breakfast offered a wide variety of choices.

Dear Jamileh, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Perfect location

TripAdvisor rating 5.0/5

Raquel B Couples - TripAdvisor review

We stayed in this beautiful hotel for 3 nights. The location was perfect, just a 5 minute walk to the Colonial Cathedral. The breakfast was buffet style with a good selection. We were in a superior double room and had a massive, very comfortable bed. 2 bottles of complementary water are provided once. There is a filtered water dispenser on the ground floor, so we were able to fill our water bottles. It was a very clever machine, and there was a counter that showed how many plastic bottles had not been used. The laundry, as in most hotels was very expensive. There are 3 laundrettes right outside the hotel. Our laundry was ready in 4 hrs and most £11.

Dear Raquel, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great hotel, the staff is amazing!!!

Customer review rating 5.0/5

Andrea Families - Confirmed reviews ALL

This is an excellent hotel with great people.

Dear Andrea, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

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Other web-users rate our hotel

  • 438 reviews 9.7/10 Location
  • 465 reviews 7.1/10 Room
  • 684 reviews 9.3/10 Service
  • 11 reviews 6.2/10 WiFi
  • 258 reviews 8.9/10 Amenities
  • 252 reviews 6.1/10 Comfort
  • 234 reviews 7.7/10 Breakfast
  • 110 reviews 8.7/10 Cleanliness

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