Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 776 reviews

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Rooms at Novotel Cusco are large and roomy. The décor is delicate and cozy, and all rooms have what is needed to assure guests the best possible stay. We have family rooms. Room service is available 24 hours. The colonial rooms retain their 16th-century architectural features, which will make your stay even more special.

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  776 reviews

TripAdvisor Rating  4.5/5  2,055 reviews

Certificate of excellence 2022

Beautiful hotel, great location

Customer review rating 4.5/5

Abel V. Couples - Confirmed reviews ALL

My fiancée and I decided to spend 8 days in this hotel and it was totally worth it. The staff, service, location, architecture and breakfast are amazing. Exactly what we were looking for a vacation and relaxing week.

Dear Abel, We very much appreciate your comments regarding your stay at the Novotel Cusco! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Good stay

Customer review rating 4.5/5

Casey Solo - Confirmed reviews ALL

Clean room and very friendly staff

Dear Casey Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Brilliant staff and stay

Customer review rating 5.0/5

Brian J. Couples - Confirmed reviews ALL

Staff are great friendly and efficient from reception who are excellent to bar staff etc. Hotel well situated with lovely rooms.

Dear BRIAN J., We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great time in Cusco

Customer review rating 4.5/5

Mary Couples - Confirmed reviews ALL

Great stay! Everyone of the staff was very helpful and provided great service. Beautiful hotel. Wish we stayed longer. We will be back.

Dear Mrs Mary, Thank you for the great review of our hotel! We are going to share you comments especially with Willy ☺. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Lovely hotel, great location, friendly staff

TripAdvisor rating 5.0/5

Patricia C Couples - TripAdvisor review

We stayed here 1 night before a multi-day trek and 2 days after. Both rooms were clean and adequate with a great view from the room on the higher floor. I preferred the room with the couch. The lobby is very welcoming. We enjoyed one breakfast — it included lots of great juices and Peruvian cereals. Would come back and would recommend.

Dear Patricia We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

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Other web-users rate our hotel

  • 559 reviews 9.7/10 Location
  • 602 reviews 6.7/10 Room
  • 869 reviews 9/10 Service
  • 14 reviews 6.2/10 WiFi
  • 330 reviews 7.3/10 Breakfast
  • 305 reviews 5.2/10 Comfort
  • 303 reviews 9.1/10 Amenities
  • 185 reviews 8.6/10 Cleanliness

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