Novotel Cusco 4 stars
Customer review rating (ALL Rating) 4.6/5 725 reviews
Two children up to 16 years old can stay with their parents at no cost
The Novotel Cusco is just 6 minutes from the center of Cusco
Take advantage of the exhibition of fabric paintings at the hotel
6 minutes drive to San Pedro Market
20 minutes from Alejandro Velasco Astete Airport
ALLSAFE approved hotel
Calle San Augustin 239 -
08002 CUSCO
Peru
Ale. Velasco Astete Intl Airport At 5km / 3 miles
MACHU PICCHU TRAIN STATION At 6km / 3.73 miles
PUNO TRAIN STATION At 6km / 3.73 miles
GPS:-13.517373, -71.975743
Check-in from - Check out up to
Taste the best international cuisine, prepared in a unique way at La Cave. You can also take in the elegant and cozy atmosphere while enjoying a complimentary coca mate. Open for lunch and dinner.
Bar 365 has a unique and diverse drink menu. In addition to all the classic and specialty cocktails, it offers coca mate. It also has a TV to please sports fans. Open from 3pm to 11pm.
Rooms at Novotel Cusco are large and roomy. The décor is delicate and cozy, and all rooms have the necessary items to guarantee guests the best possible stay. Rooms accommodating families or cribs are available, and extra beds can be requested. Room service is available 24 hours a day. The colonial rooms retain their 16th-century architectural features, making your stay even more special.
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Lovely staff
Customer review rating 5.0/5
Michelle S. P. Couples - Confirmed reviews ALL
Dear Miss San P., We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
Disappointing
Customer review rating 3.0/5
Anonymous Solo - Confirmed reviews ALL
Dear Mr Ahmed, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
Great stay
Customer review rating 4.5/5
Usha Friends - Confirmed reviews ALL
Dear Miss Rao, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
Very good
Customer review rating 5.0/5
Mm Business - Confirmed reviews ALL
Dear Miss Martinez Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
Very good
Customer review rating 5.0/5
Juan P. Families - Confirmed reviews ALL
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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