Informacja

Hotel Novotel Sevilla 4 gwiazdki

Ocena klientów 4.4/5 Liczba opinii: 7 050

hotel certyfikowany ALLSAFE

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Novotel Sevilla
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+ 13 Usługi

O hotelu

  • Całkowicie odnowiony w 2018 r.

  • 15 min pieszo do historycznego centrum, 10 min do stacji AVE, 50 m do autobusu na lotnisko

  • Basen zostanie otwarty na lipiec, sierpień i wrzesień

  • Hotel z certyfikatem ALLSAFE, wydanym przez SGS.

  • Bezpłatna teleporada medyczna

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zapraszamy małe zwierzęta za opłatą. Maks. 2 na pokój Płatne usługi
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne Płatne usługi
Rozrywka
  • Sezonowy basen
  • Centrum fitness
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Pole golfowe, 18 dołków (w pobliżu) Płatne usługi
  • Ziemne korty tenisowe (w pobliżu)
  • Wypożyczalnia rowerów (w pobliżu) Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 4
  • Kącik internetowy z komputerem Mac
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Novotel Sevilla

Avenida Eduardo Dato 71
Nº R.T.A. H/SE/00979
41005 seville
hiszpania

Tel: +34954558200

Faks: (+34)95/4534233

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

  • Samolotem

    SAN PABLO AIRPORT W 8km / 4,97 mil

  • Pociągiem

    SANTA JUSTA W 0,8km / 0,5 mil

Pozycja GPS:37.382727, -5.972032

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i przystosowalnością, przez co stanowią doskonałe lokale do mieszkania, spełniające wszelkie potrzeby gości.

Pokój typu superior z podwójnym łóżkiem i sofą

  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 27 / 291 sq ft
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa
  • Biurko do pracy
  • Produkty łazienkowe(...)

Pokój typu superior z podwójnym łóżkiem

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 27 / 291 sq ft
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa
  • Biurko do pracy
  • Produkty łazienkowe(...)

Pokój typu superior z 2 podwójnymi łóżkami

  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 27 / 291 sq ft
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa
  • Biurko do pracy
  • Produkty łazienkowe(...)

Pokój typu de luxe z podwójnym łóżkiem

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 27 / 291 sq ft
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa
  • Biurko do pracy
  • Produkty łazienkowe(...)

Pokój VIP z podwójnym łóżkiem i sofą do spania

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 27 / 291 sq ft
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Kolorowa telewizja satelitarna/kablowa
  • Biurko do pracy
  • Produkty łazienkowe(...)

Nasze restauracje i bary

GOURMET BAR

Rodzaj serwowanej kuchni: Regionalna

Znajdujący się w hotelowym holu, oferuje niezrównaną atmosferą, umożliwiającą relaks i chwilę, aby skosztować tapas i napoi. Pojemność została tymczasowo ograniczona, a oferta menu mogła ulec zmianie dla bezpieczeństwa. Przepraszamy za niedogodności.

Menu (PDF)
  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

BAR

BAR GOURMET

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 4

  • Maks. rozmiar: 75 m²

  • Maks. pojemność: 80 osoby

  • Maks. liczba uczestników bankietu: 60 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Sevilla

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 7 050

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 448

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Our home away from home when in Sevilla

Ocena na stronie TripAdvisor 5.0/5

spigi2018 27/12/2020 Opinia zatwierdzona w TripAdvisor

we love the reliability of this place. staff very helpful and friendly. room perfectly equipped and tidy. you are lovely hosts since many years when we pass at Sevilla during Spain roundtrips. we like the smart way you implemented the actual "Corona" situation. Well done and keep going.

Dear spigi2018, Thank you so much for such a wonderful review. We are very happy to know that you enjoyed your stay with us. I will be sure to let our team members know how much of an impact they made on your experience. We are always pleased to be your second home when you are in the area. We are delighted that you appreciate the comfort of our rooms. We hope your next stay is just around the corner. Best regards, Anabel Downey Quality Assistant - Novotel Sevilla

Sympatycznie

Ocena klientów 4.0/5

Luki Znajomi - 16/11/2020 Opinie potwierdzone ALL

Przywitał nas welcome drink i miła obsługa. Dostaliśmy super łączone pokoje - jak apartament. Późne wymeldowanie było idealnym zwieńczeniem naszego pobytu.

Dear Luki, Thank you for taking the time to tell us about your experience at the Novotel Sevilla and please excuse me if my reply does not come in your native language. We are happy to hear that you had a pleasant experience overall. We are delighted to hear that you enjoyed your welcome drink and the late check out and and we appreciate your kind mention to our interconnecting rooms and our our team’s quality service. We are looking forward to welcome you back in what is now your Home in Sevilla. Sincerely, Anabel Downey Quality Assistant - Novotel Sevilla

Very good property!

Ocena na stronie TripAdvisor 5.0/5

alainferracani Family - 02/09/2020 Opinia zatwierdzona w TripAdvisor

Despite not in historical city it remains very accessible (20 minute walk) and nearby the football stadium. Plenty of restaurants in the vicinity. The rooms and facilities are well maintained and comfortable. Nice rooftop swimming pool and good breakfast buffet. Last but not least, nice and helpful staff.

Dear alainferracani, Thank you for taking the time to tell us about your experience at the Novotel Sevilla . I am glad that you appreciated the hospitality of our team, the breakfast service and the swimming pool. We hope your next visit will be as pleasant as the previous one. Best Regards Anabel Downey Quality Assistant- Novotel Sevilla

udany pobyt - wspaniałe miasto

Ocena klientów 4.5/5

Anonimowo Rodziny - 07/02/2020 Opinie potwierdzone ALL

pobyt przyjemny; personel pomocny

Greetings from Sevilla, First of all, please excuse me if my reply doesn't come in your native language. Thank you for taking the time to answer our survey following your recent stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and we are very pleased to read that your had a good stay and that you have enjoyed the hospitality of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence In Charge of Quality Novotel Sevilla

Good hotel at excellent location

Ocena na stronie TripAdvisor 5.0/5

rudie_11 Friends getaway - 12/11/2019 Opinia zatwierdzona w TripAdvisor

Nice staff at modern hotel. New style check in - out . Breakfast very good with fresh fruit and juices and great choice of food. Next to shopping mall and bus to airport that costs only 4 Euro. Staff extremely helpful!

Thank you for taking the time to let us know about your experience at Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially our new welcome concept and the helpfulness of our team, and also our breakfast. We look forward to welcoming you back to Novotel. Florence In Charge of Quality Novotel Sevilla

Very nice hotel, good breakfast...

Ocena na stronie TripAdvisor 4.0/5

Lion S Family - 18/10/2019 Opinia zatwierdzona w TripAdvisor

It’s a really nice hotel, modern, near metro and bus stations. The is really nice, helping and friendly. The breakfast is really nice and more than enough. For the price, it’s really worth it. If you like soccer, the stadium is on the back of the hotel.

Thank you for staying at Novotel Sevilla on your recent visit to Seville.We are very pleased to read that you had a nice stay and that you have enjoyed our breakfast, our location and the good valule for money. Thank you also for your mention to the hotel staff. We look forward to welcoming you back to Novotel. Sincerely, Florence In Charge of Quality Novotel Sevilla

Short Stay

Ocena na stronie TripAdvisor 5.0/5

fmc169 Couples - 08/10/2019 Opinia zatwierdzona w TripAdvisor

Our second trip to Seville and once again we had an excellent stay at the Novotel . The location is excellent being a short walk to the metro & two stops from the cathedral, Alcazar & Play de Espana. Breakfast is also excellent

Thank you for choosing once again Novotel Sevilla during you stay in Seville. We very much appreciate your positive comments and we are glad that you enjoyed the quality of our breakfast and also our location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Florence In Charge of Quality Novotel Sevilla

Stylish design

Ocena na stronie TripAdvisor 5.0/5

ayshhk Solo travel - 09/09/2019 Opinia zatwierdzona w TripAdvisor

The design of the public area is stylish and attractive. There is a loft where you can stay there without any disturbance. The bar is not big but you can order most of the common drinks. On the night I have my welcome drink, there is a fantastic live singing performance. The staff members are energetic, active and helpful. They always wear smiles. When I wanted to post my postcards when I left Seville, the staff help me to post them the following day as it was a Sunday that I couldn't buy any stamps. The room was nice and clean and it was good that only basic amenities like shampoo and were provided. You need to ask the front desk if you want them. It is an environmentally way to save our Earth. Well done!

Many greetings from the Novotel Sevilla! Thank you so very much for your wonderful review of both our property, and our staff members. We try very hard to make our guests comfortable and to give them everything they might need while they are with us. Your kind words validate our efforts and they are extremely important to us. Thank you as well for highlighting our commitment to sustainable development, we believe that small gestures can go a long way and can contribute towards enhancing our planet and solving major global issues. Looking forward to welcome you again. Best regards, Florence S. In charge of Quality Novotel Sevilla

Nice hotel in walkiing distance from the city center.

Ocena na stronie TripAdvisor 5.0/5

M3632YXpeters Couples - 26/08/2019 Opinia zatwierdzona w TripAdvisor

We stayed at Novotel Sevilla in the beginning of the summer vacation where the rest of the vacation was on the Algarve cost in Portugal. The hotel is situated app. 20 minutes walking from the city Center and have a staff supporting you with information about good restaurants and where to go for a view on the city. Furthermore the hotel has both fitness area and a rooftop swimmingpool both thing is of great value. The breakfast in the restaurant ensured a great start of the day.

Thank you for choosing the Novotel Sevilla during you stay in Seville. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially the helpfulness of our Team, our breakfast and our wellness facilities. We hope we will have the chance to welcome you again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Wonderful hotel

Ocena na stronie TripAdvisor 5.0/5

alvaro51 Couples - 26/07/2019 Opinia zatwierdzona w TripAdvisor

A very nice hotel, with a wonderful team, all prepared and prepared to exceed the expectations of the guests. We had an upgrade of the room, which is very comfortable and clean. The reception team is very useful and quick.

Thank you so very much for your wonderful review of both our property, and our staff members. We try very hard to make our guests comfortable and to give them everything they might need while they are with us. Your kind words validate our efforts and they are extremely important to us. We look forward to welcoming you back to Novotel Sevilla. Best regards, Florence S. In Charge of Quality Novotel Sevilla

Idealny na dwudniowy wypad do Sewilli z dziećmi

Ocena klientów 4.5/5

Adrian Rodziny - 23/07/2019 Opinie potwierdzone ALL

Idealna lokalizacja w pobliżu metra, czysto, dobre śniadanie, basen na dachu.

Excellent hotel in Seville

Ocena na stronie TripAdvisor 5.0/5

bottlewhc Family - 18/06/2019 Opinia zatwierdzona w TripAdvisor

We booked a suite for family of 4 people during our stay in Seville in June 2019. We were upgraded to 2 adjoining family double rooms with no extra cost because our suite was under renovation. It was a pleasant surprise. We were extremely happy as we have more spaces and extra one toilet. The rooms were clean and the beds were comfortable . All the hotel receptionist staff especially Miss Nieve was very friendly and helpful. The breakfast spread was good. Although the hotel is one and half kilometre away from the main tourist attractions, it is conveniently located with lots is amnesties around. We decided to check out the normal timing. I was supprised that the hotel refunded me the late-check out fee without asking. It was a nice gesture that I would continue stay in Novotel hotel whenever I am overseas. Indeed our family just came from staying in novetel Barcelona city before arriving in Seville. Furthermore we going to stay in the same Novotel in Barcelona after leaving Seville before flying back to our home country.

Thank you for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. On behalf of all the team, I would like to thank you for the great feedback on the room, the quality of breakfast and on the staff. Please be sure that I will share your kind words with them, and especially with Nieves :-) We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Florence S. In charge of Quality Novotel Sevilla

Worst Accor Experience

Ocena na stronie TripAdvisor 2.0/5

717peterjamesw Couples - 30/05/2019 Opinia zatwierdzona w TripAdvisor

This hotel is not befitting Novotel status. The room - supposedly ‘executive’ - was shabby and outdated and the service was second class. There is no ‘meet and greet’ at the door and only a small sign on the lift to advise that Reception is on level 1 and no assistance with luggage. Raising concerns on check-out met with an aggressive response. Overall, it was the worst Accor experience we have ever had.

Thank you for sharing your experience. I am deeply sorry to read your disappointment about your stay at Novotel Sevilla. At Novotel, we strive to provide a superior service experience for every customer; therefore your opinion is very important to us. I am sincerely sorry knowing that some of your expectations were not met and that you were not attended by our reception staff with the customer level service that you deserve. Novotel is strongly focused on the Passion for Service and we daily take care and follow up about this important aspect. We do apologize for having failed you and I would like to inform you that your issue has already been discussed with our team. Rest assured that everything you reported will be reviewed in order to improve our service. We look forward to better meeting your expectations upon your next stay. Sincerely,

Sub-Standard of Novotel

Ocena na stronie TripAdvisor 1.0/5

iboy003 Business - 16/05/2019 Opinia zatwierdzona w TripAdvisor

Check in process was poor, didn't even recognise the customers. Check out was relatively ok. The front desk didn't even understand the benefit of Accor Platinum member. The room is standard and amenities are limited; and water is not complimentary, you need to pay.

Thank you for taking the time to share your experience on Tripadvisor. We are deeply sorry to read your disappointment about your stay at Novotel Sevilla. With reference to your feedback, we would like to express our sincerest apologies if you have encountered some challenges that have affected your opinion in our services. All our team members at reception are aware about our LeClub Accorhotels loyalty program and benefits; please rest assured that everything you reported will be reviewed in order to improve our service. We hope you will try again our services in order to have the opportunity to revalue the experience. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Jerez MotoGP

Ocena na stronie TripAdvisor 5.0/5

Jim H Couples - 12/05/2019 Opinia zatwierdzona w TripAdvisor

Stayed at the Novotel Sevilla & travelled by train(1 hour) to Jerez for qualifying & raceday. Next door to Sevilla FC ground where we also took in a match. Good hotel in a great location, will visit again.

Thank you so much for your review of our hotel. It is really important for us to hear your feedback and it is good to know that you had an overall good experience in Novotel Sevilla while attending the Jerez MotoGP race. We hope you will visit us again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

A few nights in Sevilla

Ocena na stronie TripAdvisor 5.0/5

ANGELO V Solo travel - 10/05/2019 Opinia zatwierdzona w TripAdvisor

Novotel Sevilla is close enough to the city center (10 minutes walk), and yet in a quiet area outside the most touristic areas. My room was excellent: comfortable bed, ample room, very good bathroom, and I had a view on the football stadium. Breakfast was outstanding, with many, many good choices. I suggest to have breakfast before 9:15am, since after this time there were long waiting lines. Service was very good, and staff was very helpful and friendly. At Novotel Sevilla they decided to do without the usual reception area, and they have a reduced corner for check-in/out and to interact with the staff. I did not particularly appreciate this decision to eliminate the standard reception, the way they set it up often caused waiting lines (I mean, longer lines than with a standard reception.

Thank you for staying at Novotel Sevilla on your recent visit to Seville. It is always a pleasure to receive positive feedback and we do appreciate all the great comments about our location, the room and our breakfast. Thank you also for your mention about the hotel staff. Your kind words validate our efforts and they are extremely important to us. We take also note about your comment concerning the new welcoming area and we are sorry it did not reach all your expectations. Your feedback is very helpful for us in order to improve our services, so please be sure that we will take it into consideration to improve our guests' experience and become better. We hope we will have the chance to welcome you again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Duże różnice

Ocena klientów 3.5/5

Patryk Rodziny - 09/05/2019 Opinie potwierdzone ALL

Hotel dobrze położony, dogodny dojazd z lotniska. Pokój był bardzo złym stanie, wiem że część pokoji jest po renowacji ale nasz mocno wołał o odnowienie. Pokój był brudny, wykładziny dywanowe bardzo zniszczone i brudne. Zasłony i firany nie były prane od długiego czasu. Poza plamami i kurzem zdołały zmienić kolor na żółty. Śniadanie były smaczne, szkoda że przez trzy dni serwowano dokładnie to samo. Mocno brakowało warzyw z których słynie Hiszpania. Pieczone pomidory to zdecydowanie za mało. Personel był przyjazny i uśmiechnięty, niestety nie potrafił zapanować nad bierzącym uzupełnieniem brakujących produktów oraz zgłaszanymi problemami z ekspresami do kawy. Polecam pod warunkiem, że uda się otrzymać pokój po renowacji.

Dear Patryk, Thank you for taking the time to tell us about your experience at the Novotel Sevilla and please excuse me if my reply does not come in your native language. I am glad that you appreciated the hospitality of our team and the quality of the food but I am sorry that your experience did not meet all your expectations regarding some of our facilities and services and that you had to go through those inconvenient situations. I would like to apologize about the issues you encountered. I can assure assure you that cleaning rules and checks are made every day to ensure you that all rooms comply correctly with Accor standards. Nonetheless, I have immediately gathered the housekeeper to analyze it with her team and take appropriate measures. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Bardzo udany pobyt

Ocena klientów 4.5/5

Michał Pary - 06/05/2019 Opinie potwierdzone ALL

Pobyt uznaję za bardzo udany, praktycznie wszystko było takie jakie oczekiwałbym od hotelu tej klasy, a nawet lepiej. Bardzo przestronny pokój, wygodne łóżko (jak zawsze w sieciach Accor). Łazienka i jej wyposażenie dobre. Śniadania urozmaicone, produkty świeże. Ocena nie jest jednak 10/10, bo woda w basenie odrobinę za zimna, nie oczekiwałbym nie wiadomo jakiej temperatury, ale te 2 stopnie więcej by się przydały, by można było w nim pływać z pełnym zadowoleniem

Hotel housekeeping leaves a lot to be desired

Ocena na stronie TripAdvisor 2.0/5

wanshaz Couples - 23/04/2019 Opinia zatwierdzona w TripAdvisor

We recently stayed in Sevilla . Hotel is in a good location , closed to metro, very convenient to go to city center . Staff is generally friendly in front office and restaurant We stayed in a recently renovated room which was very nice . However the cleaning and servicing of the room left a lot to be desired . When we checked in we went to make a cup of coffee to discover there was 2 milk packets, but one was empty . The second day when we came back no complimentary water replenishment or tea. We called and some was sent shortly . The third day no water but some tea . When we called were told free water only on arrival day ! The shower drainage when we arrived was half blocked and we almost flooded the bathroom when we first took a shower . We called and it was later on fixed . Then I tried to shave to find out the electrical plug was not working . We did not report as we were getting tired of calling . Breakfast had a good variety and we enjoyed . Overall, not impressed by the service and would not consider going back . There are plenty of other hotel

Thank you for sharing your experience. I am pleased to read that you appreciated the friendliness of our staff at front office and restaurant and also our location and the quality of our breakfast. But I am sorry that your room experience was not up to your expectations I would like to express my sincerest apologies if you have encountered some challenges that have affected your opinion in this service. Minibar items and tea and coffee facilities are replaced by the maid everyday when she cleans the room, and I have gathered our housekeeper to avoid this kind of one-off situation to occur. I can assure you that the matter is being looked into and will be dealt with accordingly. I also transmitted your comment regarding drain blocker and plug to our maintenance manager in order to verify the equipment and address the problem. We hope we will have another chance to welcome you. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

An ok hotel

Ocena na stronie TripAdvisor 3.0/5

Coastal55444165819 Couples - 10/04/2019 Opinia zatwierdzona w TripAdvisor

The hotel is ok, breakfast was good. The staff helped, but after calling several times.Didn't like that they have announced that they will cut the water 10:00 - 14:00 on the same morning it followed to be cut. Also the location of the announcement - elevator. What if I didn't pay attention? What is I decided to sleep till late? It would've been a nightmare to wake up and get to know there is no water.

Thank you for taking the time to tell us about your experience at the Novotel Sevilla. I am glad that you appreciated the helpfulness of our team and the quality of breakfast but I would like to apologize about the issue you encountered regarding the water cut. Tap water in rooms was not be drinkable due to routine maintenance which was announced to our guests during 48 hours before the cut in the gym, restaurant and lifts. We apologize for any inconvenience that may have caused you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Najnowsze opinie: 20

Partner: TripAdvisor

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