Novotel Sevilla bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.311 ulasan

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Avenida Eduardo Dato 71, Nº R.T.A. H/SE/00979, 41005 SEVILLE, Spain

Deskripsi

Keistimewaan hotel

  • Central location within walking distance of Seville's old town

  • Comfortable, spacious, quiet rooms and a breakfast buffet

  • Rooftop pool and children's play area

  • Four meeting rooms for meetings or banquets

  • Located near the AVE station and public transport to the airport

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Lokasi hotel

Novotel Sevilla

Avenida Eduardo Dato 71, Nº R.T.A. H/SE/00979
41005 SEVILLE
Spain

GPS:37.382727, -5.972032

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GOURMET BAR SEVILLA

Savor the flavors of the Mediterranean in our stylish restaurant. Featuring large windows and a contemporary design, it's the ideal spot to relax and enjoy local dishes or tapas with a glass of wine.

Pesan

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Peringkat ALL  4.6/5  2.311 ulasan

Peringkat TripAdvisor  4.0/5  637 ulasan

Sertifikat keunggulan 2024

Great hotel in a very good area

Catatan Tripadvisor 5.0/5

gajam191 Couples - Ulasan TripAdvisor tersertifikasi

Our second trip to the wonderful city of Seville. Our first stay was near the Cathedral, this time we stayed further out at the Novotel, we were not disappointed. Check in was good by friendly staff, our room was very spacious, very clean, plenty of storage for our 5 night stay, bathroom was also spacious. We both enjoyed our breakfasts for the quality and choice of food on offer. The breakfast staff were very friendly and good at keeping items re-stocked and the breakfast tables clean and tidy. We always enjoyed a final drink of the evening in the hotel bar area, once again very clean, comfy seating area, very friendly efficient staff. We also dined in the hotel restaurant on the Friday night which we both enjoyed. The hotel is next to Seville football ground at the end of the tram line. The area was great, lots of cafes, bars and restaurants close by. There is also the large Spanish department store and shopping centre. We walked to the Cathedral the first day, and walked back following the tram route, it took 20-30 minutes. We also bought a bus and tram travel pass to use during the rest of our stay.

It’s ok.

Catatan Tripadvisor 4.0/5

kreuzerjohn Couples - Ulasan TripAdvisor tersertifikasi

The hotel is ok. Location is good. Breakfast is not good at all and crowded. The pool, avoit it. Too full and not clean at all. The attention to Accor members was not existent. It’s ok not to get upgraded but some sort of attention to members would be nice. Service staff was friendly and value for money ok.

Thank you for your loyalty and for taking the time to share your experience following your stay with us. The feedback and impressions of our customers are very important to us, as they help us improve our services on a daily basis. I am glad you appreciated our convenient location and the friendliness of our team members. But I am sincerely sorry that you were disappointed by the quality of our breakfast and the attention offered as part of our ALL privileged welcome. As you know, we offer the possibility of an upgrade to our Gold and Platinum customers of the ALL loyalty program only in case of availability on the day of arrival. Unfortunately, we were unable to offer you an upgrade to a room superior to yours because they were already occupied. We do care about the comfort and well-being of our guests and please be sure that your comments will be shared with all the Team, so the necessary improvements can be made. We hope to have the pleasure of welcoming you again at Novotel. Kind regards, Florence Quality Manager Novotel Sevilla

A place to come back

Catatan Tripadvisor 5.0/5

Angelico R Ulasan TripAdvisor tersertifikasi

Very nice hotel. Beautifully located close to a metro station where you can easily get into the city. Friendly reception. Spacious room with nice bathroom and view of the football stadium. A notable asset is the swimming pool and bar on top of the roof. Breakfast: nothing to complain about. Price quality ok. Parking under hotel.

Thank you so much for taking the time to share your feedback with this Trip Advisor community! We are so happy to hear that you enjoyed your stay with us and that you found our location and the spacious room to your liking. We are also happy you appreciated our rooftop bar & pool, the place to be during summertime! We truly appreciate your kind words regarding our staff at reception and look forward to welcoming you back on your next visit. Best regards, Florence In Charge of Quality Novotel Sevilla

Comfy place to stay

Catatan Tripadvisor 5.0/5

DesertFlowerAZ Ulasan TripAdvisor tersertifikasi

Excellent hotel! While not near the city center, it is right next to the soccer stadium. The room was spacious with black-out curtains. They had in-room instant coffee. The rooftop pool and bar were awesome. This was a great place to stay! Just a short cab ride to the city center.

Thank you for sharing your experience at the Novotel Sevilla. It is always a pleasure to receive positive feedback and we are glad that you enjoyed the comfort of your room and also our rooftop bar & pool. Our guests' satisfaction is for us the most important thing! We certainly look forward having a chance to welcome you again. Kind regards, Florence In Charge of Quality Novotel Sevilla

Horrendous - Avoid

Catatan Tripadvisor 1.0/5

RutlishBoy Ulasan TripAdvisor tersertifikasi

This hotel is right next door to the Sevilla FC football stadium. If you want an unpleasant experience then this is the place for you. Nothing wrong with football crowds, as long as you know what you are signing up for. Firstly, on match days of which there are many, you will not be able to get to or from the hotel by car, metro or bus. We waited for 4 metro trains before we gave up - all full to bursting and no room to squeeze on. After we walked back the whole area around the hotel was really intimidating and unpleasant. You get back to the hotel, a quiet oasis - forget it, the bar and public areas were rammed to the rafters with football fans. The hotel had no concern about the comfort of their guests - only about maximising revenue from footballers crowding out the hotel to swamp the bar. To make it worse there was a lot of building works around the hotel. We went out one morning and when I came home early one afternoon (I had to leave my family because I had been as sick as a dog throwing up and soiling myself because of food poisoning - and the only food and drink I had consumed from lunchtime the day before until that point had been from the hotel) there was a sign in the hotel lift saying the water in the hotel taps was unfit for human consumption owing to contamination from a break in the water mains). I wish I had known that as I had been drinking water from the tap during the night and took a bottle filled from the tap out with me in the morning - my wife and daughter had been drinking the two small bottles of water left in the room. When I complained to the hotel, it was nothing to do with the hotel, of course. The manager had been drinking the water and was fine and the water had been tested and was fine. I'm a Chemical Engineer and know about water testing - it is not an instant dip a test strip process. You have to carry out lab tests for Biochemical Oxygen Demand and grow cultures of samples, which the hotel would not have had time to do. I asked them for a copy of their test results - they didn't have any to share. We stayed there quite a few nights - I put it to them that they should refund for one night to compensate for when I was ill. Nothing doing - they offered a payment of €50 which I refused, explaining that I would derive more value from this review. I wrote them a letter, with my full contact details, indicating that we were in a trade dispute, denying them my permission to charge room extras against my card and asking them to issue a letter of claim against me. Despite not having my authority they still charged extras to my card, which roughly equated to one night's stay. I could have contacted my bank and flagged it as a disputed tranasaction but for the level of effort I would rather file this review. The nature of Tripadvisor is that the hotel gets to respond and tell you how wonderful they are and how wrong I was. By the way, the room was really poor and basic and the food barely average. The hotel may be right, please believe them if you are so inclined, or perhaps not risk it - if I had known about just the impact of the football stadium I would never have stayed here with my family.

Thank you for taking the time to share your experience on Tripadvisor. We are deeply sorry to read your disappointment about your stay at Novotel Sevilla and we apologize for the issues you may have encountered. I am sincerely sorry knowing that some of your expectations regarding our location were not met during your stay at the hotel due to the football game and some undergoing works in the neighborhood. All our staff would have been happy to propose you the best solution according to your needs, should they have been aware of the situation. As we indicated you in previous communications, the water consumption during the period of your stay was potable and and the food preparation complies with all sanitary requirements. The consumption of bottles of water was offered in the rooms as a courtesy regarding the possible inconvenient of the intervention of the public water company. We thank you for sharing your concerns, and we look forward to welcoming you back soon to Novotel hotels. Sincerely, Florence In Charge of Quality Novotel Sevilla

Dalam Kemitraan dengan TripAdvisor

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Regulasi pihak internal

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.