Hotel Novotel Sevilla bintang 4

The design of the public area is stylish and attractive. There is a loft where you can stay there without any disturbance. The bar is not big but you can order most of the common drinks. On the night I have my welcome drink, there is a fantastic live singing performance. The staff members are energetic, active and helpful. They always wear smiles. When I wanted to post my postcards when I left Seville, the staff help me to post them the following day as it was a Sunday that I couldn't buy any stamps. The room was nice and clean and it was good that only basic amenities like shampoo and were provided. You need to ask the front desk if you want them. It is an environmentally way to save our Earth. Well done!

We stayed at Novotel Sevilla in the beginning of the summer vacation where the rest of the vacation was on the Algarve cost in Portugal. The hotel is situated app. 20 minutes walking from the city Center and have a staff supporting you with information about good restaurants and where to go for a view on the city. Furthermore the hotel has both fitness area and a rooftop swimmingpool both thing is of great value. The breakfast in the restaurant ensured a great start of the day.

A very nice hotel, with a wonderful team, all prepared and prepared to exceed the expectations of the guests. We had an upgrade of the room, which is very comfortable and clean. The reception team is very useful and quick.

We booked a suite for family of 4 people during our stay in Seville in June 2019. We were upgraded to 2 adjoining family double rooms with no extra cost because our suite was under renovation. It was a pleasant surprise. We were extremely happy as we have more spaces and extra one toilet. The rooms were clean and the beds were comfortable . All the hotel receptionist staff especially Miss Nieve was very friendly and helpful. The breakfast spread was good. Although the hotel is one and half kilometre away from the main tourist attractions, it is conveniently located with lots is amnesties around. We decided to check out the normal timing. I was supprised that the hotel refunded me the late-check out fee without asking. It was a nice gesture that I would continue stay in Novotel hotel whenever I am overseas. Indeed our family just came from staying in novetel Barcelona city before arriving in Seville. Furthermore we going to stay in the same Novotel in Barcelona after leaving Seville before flying back to our home country.

This hotel is not befitting Novotel status. The room - supposedly ‘executive’ - was shabby and outdated and the service was second class. There is no ‘meet and greet’ at the door and only a small sign on the lift to advise that Reception is on level 1 and no assistance with luggage. Raising concerns on check-out met with an aggressive response. Overall, it was the worst Accor experience we have ever had.

Check in process was poor, didn't even recognise the customers. Check out was relatively ok. The front desk didn't even understand the benefit of Accor Platinum member. The room is standard and amenities are limited; and water is not complimentary, you need to pay.

Stayed at the Novotel Sevilla & travelled by train(1 hour) to Jerez for qualifying & raceday. Next door to Sevilla FC ground where we also took in a match. Good hotel in a great location, will visit again.

Novotel Sevilla is close enough to the city center (10 minutes walk), and yet in a quiet area outside the most touristic areas. My room was excellent: comfortable bed, ample room, very good bathroom, and I had a view on the football stadium. Breakfast was outstanding, with many, many good choices. I suggest to have breakfast before 9:15am, since after this time there were long waiting lines. Service was very good, and staff was very helpful and friendly. At Novotel Sevilla they decided to do without the usual reception area, and they have a reduced corner for check-in/out and to interact with the staff. I did not particularly appreciate this decision to eliminate the standard reception, the way they set it up often caused waiting lines (I mean, longer lines than with a standard reception.

We recently stayed in Sevilla . Hotel is in a good location , closed to metro, very convenient to go to city center . Staff is generally friendly in front office and restaurant We stayed in a recently renovated room which was very nice . However the cleaning and servicing of the room left a lot to be desired . When we checked in we went to make a cup of coffee to discover there was 2 milk packets, but one was empty . The second day when we came back no complimentary water replenishment or tea. We called and some was sent shortly . The third day no water but some tea . When we called were told free water only on arrival day ! The shower drainage when we arrived was half blocked and we almost flooded the bathroom when we first took a shower . We called and it was later on fixed . Then I tried to shave to find out the electrical plug was not working . We did not report as we were getting tired of calling . Breakfast had a good variety and we enjoyed . Overall, not impressed by the service and would not consider going back . There are plenty of other hotel

The hotel is ok, breakfast was good. The staff helped, but after calling several times.Didn't like that they have announced that they will cut the water 10:00 - 14:00 on the same morning it followed to be cut. Also the location of the announcement - elevator. What if I didn't pay attention? What is I decided to sleep till late? It would've been a nightmare to wake up and get to know there is no water.

Nice modern hotel, clean rooms, friendly staff, breakfast fresh and quality food, as much you can eat, bar ok, mertro and public transport nearby the hotel, restaurants and shops also not far 5 min walk,

Very welcoming, pleasant and helpful staff. Anabel especially was very good. The new bar area and lounge is well done and a very pleasant area. Our room was cleaned promptly and to a high standard. I would recommend this hotel.

The hotel met our expectations in all aspects - especially the friendly service by all staff from booking through to check-out. The restaurant also gave excellent service and tasty breakfast and dinner. Thank you!

We were very happy with Novotel Sevilla, which met all our expectations. A great location close to the metro, bus stops and airport shuttle, with plenty of restaurants and shops nearby. A spacious and well-designed room with everything you might need. Great breakfast buffet with something to suit all tastes, sweet or savoury. Last but not least, very pleasant and helpful reception staff, who let us chek out at 1pm instead of 12. Special mention for Fanny who helped us with any problem and was always cheerful and charming

This was our 5th trip to Seville and the 5th time we have stayed at this hotel. We like it because the staff are exceptionally, warm, pleasant, helpful and efficient, the rooms are spacious, it is well situated and the breakfasts are excellent.