Mercure Alger Aeroport 4성

고객 평점 (ALL 평가) 3.6/5 531 리뷰

Mercure Alger Aeroport - Image 1
Mercure Alger Aeroport - Image 2
Mercure Alger Aeroport - Image 3
Mercure Alger Aeroport - Image 4
Route de l'université BP 12, Cité 5 juillet Bab Ezzouar, 16110 ALGER, Algeria

호텔설명

호텔 추가 정보

  • 1st ALLSAFE labeled hotel in Algeria.

  • Only 5 minutes from the International airport.

  • Free large car park

  • Pool and large garden with fitness room

  • Marquee for up to 600 people

숙박

호텔 위치

Mercure Alger Aeroport

Route de l'université BP 12, Cité 5 juillet Bab Ezzouar
16110 ALGER
Algeria

GPS:36.714025, 3.19595

전화
팩스 +213 21 99 34 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.6/5  531 리뷰

TripAdvisor 평가  4.0/5  1,757 리뷰

Not too bad!

트립어드바이저 평점 3.0/5

obi k TripAdvisor 인증 리뷰

The service is amazing and the hotel is located in a very good area surrounded by a mall and lots of restaurants. Unfortunately the rooms are getting old and even though they are clean they don't look great (carpet and bathroom to be more specific!)

Don’t book in this hotel

트립어드바이저 평점 1.0/5

Ahmed E TripAdvisor 인증 리뷰

Everything was bad except the receptionist who was helpful. The washbasin was not working, the tv is not working, very low lights. You need to have your phone lights in the night to see your items. In the 2nd day they got the old towel, and didn’t put another. The pool water was green and when I asked why it’s green, the worker told me because the number of people. Anyway it’s very bad experience I will never book it again. You need to stop the hotel immediately and upgrade it, otherwize you need to mention its 1 ⭐️ or less

Stay elsewhere

트립어드바이저 평점 1.0/5

sbrighton1 Couples - TripAdvisor 인증 리뷰

Upon arrival, there was no office as described in the airport and it appears this office never existed. The telephone was never answered, and the shuttle bus failed to arrive on the hour as promised. Upon finally reaching the hotel, the check-in process was chaotic and unorganized. There were queue jumpers, and the reception staff did nothing to manage the situation or ensure a fair process for all guests. The room we were given smelled heavily of smoke, which was unbearable and completely unacceptable for a non-smoking In addition to the smoke smell, the room had stained carpets, and the shower barely dribbled water. The toilet became blocked after a single use. No English speakers. An attempt was made to charge more than the payment as a holding fee. The food service at the pool took an hour to arrive, which is unacceptable. Moreover, not all elevators were functional, and the gym facilities were primitive and rusting, which is unacceptable for a hotel of your standing.

No aircon at this hotel in March-April-May

트립어드바이저 평점 2.0/5

Paul S TripAdvisor 인증 리뷰

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, "If after returning from your tour the room is still hot, we'll change the room". Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: "No, ours is on!". After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

Reclamation about the unprofessional and the disrespect of the reception team

트립어드바이저 평점 1.0/5

Happiness44288198980 가족 - TripAdvisor 인증 리뷰

im writing this reclamation because of the unprofessional treatment in the reception, when i was doing my check out in the reception i asked for invoice for my society the woman working there (Mounia) refused by saying "3lach ma gotlich mn kbal? than i asked for navette to take me to the aeroport she said that it's not available now and you have to wait for an hour i said that my mother is sick if there is a special navette she answered me without politeness and respect.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 325 리뷰 9.7/10 위치
  • 673 리뷰 3.6/10 객실
  • 1,170 리뷰 8.3/10 서비스
  • 21 리뷰 7.3/10 인터넷 가격
  • 332 리뷰 3.3/10 청결도
  • 307 리뷰 4.4/10 분위기
  • 232 리뷰 5.1/10 안락함
  • 163 리뷰 6.8/10 조식

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