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ホテル ノボテルリールサントルガール 4 つ星

お客さまの声 4.4/5 5,175 件のレビュー

ALLSAFE認証ホテル

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客室 1

人数
子供の年齢

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使い方?
Accor Live Limitless

入会は無料です

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  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金が利用可能

ノボテルリールサントルガール
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+ 20 サービス

ホテルのその他の情報

  • Bureau VeritasによるALLSAFEラベルの取得

  • 半日単位で賃借可能な6席のミーティングルーム

  • リールフランドル駅からわずか2分、リールユーロップ駅から5分

  • セルフサービス式レンタサイクルポイントから100m

  • フィットネスルームとお子様向けの屋内プレイエリア

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは12h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可 有料サービス
  • ベビーシッター(ご要望に応じて) 有料サービス
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • レイトチェックアウト(17時まで) 有料サービス
  • ドライクリーニング/アイロン 有料サービス
ケータリング
  • 朝食 有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
レジャーとアクティビティ
  • フィットネスセンター
  • ベビーシッター(ご要望に応じて) 有料サービス
ビジネスサービス
  • 会議室1室
  • Web コーナー(Mac)
  • セルフサービスのビジネスセンター
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテルリールサントルガール

49 rue de Tournai
59000 リール
フランス

電話番号: +33328386700

ファックス: (+33)3/28386710

チェックインは12h00からです

チェックアウトは12h00です

  • TRANSPOLE :  LILLE FLANDRES

  • TRANSPOLE :  M1 M2 LILLE FLANDRES

  • TRANSPOLE :  T1 T2 LILLE FLANDRES

  • 飛行機で

    LESQUIN 7km / 4.35 マイル

  • 電車で

    LILLE FLANDRES 0.2km / 0.12 マイル

GPS:50.634167, 3.07411

当ホテルの客室

モダンで、完全なモジュール式のデザインを備えたノボテルの広々とした部屋は、生活空間そのもので、ご要望に合わせて変えていただけます。 エグゼクティブ客室には、バスローブ、スリッパ、ネスプレッソコーヒーマシン、無料のミニバーが備えられ、さらに快適にお過ごしいただけます。

クラシックルーム: ダブルベッド1台、シングルソファベッド1台

  • 最大人数: 4
  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

エグゼクティブルーム: ダブルベッド1台、シングルサイズのソファベッド1台

  • 最大人数: 3
  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)
客室

レストランとバー

GOURMET BAR

お料理の種類: フランス料理

グルメバーで新たなグルメ体験をしませんか。この新しいリビングスペースでは、フレンドリーな雰囲気の中でバーガー類や郷土料理をお楽しみいただけます。ぜひご利用ください。

  • 月曜日 -
  • 火曜日 -
  • 水曜日 -
  • 木曜日 -
  • 金曜日 -
  • 土曜日 閉まっている
  • 日曜日 閉まっている
昼食

BAR

フランス北部特有の温かい雰囲気に包まれて、ゆっくりとおくつろぎいただける広々としたスペースが特徴です。ご友人とご一緒に、バーやテラスでドリンクをお楽しみください。ビジネスミーティングにもご利用いただけます。

非契約写真

  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
  • 日曜日
昼食

ミーティングとイベント

会議室

  • 会議室の数:1

  • 最大サイズ:15 m²

  • 最大ご利用人数:6 人

詳細

お客さまの口コミ
ノボテルリールサントルガール

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

5,175 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.0/5

926 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Nice staff, good location by Flandres station and a few minutes from city center

トリップアドバイザーの評価 4.0/5

DeniZinho Business - 12/11/2019 トリップアドバイザー認証口コミ

Hotel is nicely located, next to Flandres train station. Only a few minutes away from city center by walk. Very friendly staff, warm welcome, Good bar with nice choice of beers and spirits. Simple but nice restaurant.

Special Anniversary Weekend

トリップアドバイザーの評価 1.0/5

Kate272015 Couples - 17/10/2019 トリップアドバイザー認証口コミ

Location is perfect, but that is it. Service is very poor. They forgot to give us a welcome drink. Room was terrible, super dirty. Window was broken, safe was broken, ventilation in the bathroom broken, no cups, no spoons, no pens/notebooks, peephole broken, curtains super dirty...Breakfast very poor, no choice, no vegetables at all. No idea why they present themselves as a 4-stars hotel, worse than Ibis Budget from the same chain! Shame! Don’t waste your money!

Convenient and modern facility for overnight stay during long distance train journeys

トリップアドバイザーの評価 5.0/5

AlexH-0314 Couples - 09/07/2019 トリップアドバイザー認証口コミ

About ten minutes gentle walk after getting off train at Lille Europe station and about three minutes the following morning to Lille Flandres for onward travel. Close enough to old town to be able to explore on foot. Clean, modern room with comfortable bed, tea and coffee making facilities and minibar. Clean and practical bathroom. Had pleasant, reasonably priced evening meal with drinks, served by friendly and attentive staff. Good selection of food available for breakfast.

Dear AlexH-0314, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Warm welcome for this Hotel located close to Lille Flandres station

トリップアドバイザーの評価 4.0/5

DeniZinho Business - 14/04/2019 トリップアドバイザー認証口コミ

Good hotel, friendly staff, nice bar and restaurant. Good food, with a wide choice of beers and alcohols and right recommendations from barman! Handy location for train travelers. Only 10 minutes walk from beautiful city center.

Dear DeniZinho We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Poor, third rate and no management

トリップアドバイザーの評価 1.0/5

Andrew G Business - 08/07/2018 トリップアドバイザー認証口コミ

Middle of summer and the hotel decide to refurbish their air conditioning system. Not only is there no air conditioning but instead of telling you when you are checking in the hotel seem to think that if they don't tell you then maybe you will just not notice! After I had unpacked and did notice then when I called down to reception the lady said - well I can move you to another hotel. It was too late so I had a hot sweaty night in a noisy room. No point complaining to Accor as they do not care as i have learnt from past experience. Must remember to try to go to the smaller hotels where there is a chance of them caring a little.

Dear Andrew, Thank you very much for taking the time to let us know about your experience at the Novotel Lille Centre Gares. Our staff is sorry to hear that your stay did not go as expected and expresses its sincerest apologies for both the air conditioner being refurbished during your stay but also for the way the situation was handled. Auxiliary fans, as well as other items, can be borrowed from the reception upon request. If you encounter any issues during a next stay, please don't hesitate to let us know so we can fix it and provide you with a better quality service. At Novotel, your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good hotel close to station and city center

トリップアドバイザーの評価 4.0/5

DeniZinho Business - 25/12/2017 トリップアドバイザー認証口コミ

Welcoming staff, good breakfast, good rooms, walking distance from beautiful city center (Grand place, place du theatre...). Many excellent restaurants close-by, walking distance as well. A riskless choice !

次回もここに!

お客さまの声 5.0/5

匿名 ビジネス - 10/09/2017 確認済みレビュー すべて

機能的で清潔で、何よりもスタッフの方々が素晴らしいホスピタリティでした!

Trip to the Euros

トリップアドバイザーの評価 5.0/5

RJM1968 Family - 06/07/2016 トリップアドバイザー認証口コミ

Excellent service from the staff at the Novotel, they helped with any of our queries especially around car parking and where to go within Lille, we really enjoyed our stay. It is close to the Centre which was also good for our particular trip.

Dear RJM1968, We are glad to read that you enjoyed staying at the Novotel Lille Centre Gares and we were actually happy to help you during your stay. We hope to see you again ! Kind regards Sarah
お客さまの声 5.0/5

匿名 一人 - 25/06/2016 確認済みレビュー すべて

非常に快適な宿泊でした。

Friendly hotel near the train stations

トリップアドバイザーの評価 5.0/5

DarkHorseParis Couples - 20/04/2016 トリップアドバイザー認証口コミ

Very helpful and friendly reception. Room service was nice food and well presented. Breakfast typical Novotel, the risk is to eat too much! Old-style Novotel room was clean and quiet and we got an upgrade. Hotel well situated for the two main train stations and walking distance from town centre. But the area immediately surrounding the hotel is not very lovely.

Dear Sir or Madam, We thank you for your nice comment. We are so glad to read your satisfaction, it is a real pleasure to know that you enjoyed your stay with us. We hope to be lucky enough to welcome you again ! Sincerely yours Sarah

Too expensive

トリップアドバイザーの評価 3.0/5

pekal2015 Business - 29/04/2015 トリップアドバイザー認証口コミ

The hotel is far to expensive for the experience offered. The room I had was ok though but definitely not clean. The carpet need a proper cleaning. But far the worst is the breakfast, too sweet and the hot food is not even warm. The quality of this Novotel hotel is nothing compared to Other Novotel hotels in Asia. The people at the frontdesk though were very polite and helpful. I am sorry to say but it most likely that I will not return to this hotel. PK

Dear Guest, We thank you for having taken time to announce us your opinion concerning your stay in Novotel Lille Centre Gares. We are sorry the the level of the service was not up to your waits, and we ask you to accept our most sincere excuses. Lookin forward to the pleasure to receive you again in our hotel. Yours Valériane

Overall Good!!

トリップアドバイザーの評価 3.0/5

CafeGreek Family - 03/04/2015 トリップアドバイザー認証口コミ

Stayed here in Feb 15 with my family there was a group of 9 including small children, therefore was booked in advance and requests also put in well in advance. However the overall customer service lets them down, as requests were not sorted in advance. Had issues with one of the reception staff, whos grasp of English was not great. Rooms were big however we were allocated the 7th floor which whilst spacious the bathroom is yet to be renovated. Also foul smell in corridors like rotting gutters and also in some of the rooms dooes not help as there is a gym there, avoid the 7th floor. Breakfast was good and location is ok, however you do have to go passed the train station which has many tramps, beggars etc. Would stay again however they really need to improve there customer service and also there English. Saying that one member was staff Asma was excellent and tried her best when I had issues with here other colleague whom was the responsible and was not helpful at all.

Dear CafeGreek, Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry aht your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valériane

Visit to Lille

トリップアドバイザーの評価 4.0/5

nickl433 Business - 24/03/2015 トリップアドバイザー認証口コミ

Very comfortable hotel in perfect location for the train stations and easy access to the town centre . Unfortunately my colleague had to book elsewhere because of poor parking options.............quite pleasing to have superior levels of service compared to the poor service I am accustomed with from some of the Parisian hotels .

Dear Nickl433, We thank you for having chosen the Novotel Lille Centre Gares as your stay in our beautiful city ! We are delighted that your stay pleased you and would be delighted to welcome you again during your next passage in Lille ! Sincerely, Valériane

Excellent

トリップアドバイザーの評価 5.0/5

Traveller9999999 Family - 18/02/2015 トリップアドバイザー認証口コミ

Was surprised by how good this hotel was. It's conveniently close to the two main stations in Lille as well as the town centre. Comfortable, quiet rooms, a good bar and an excellent breakfast, as well as Wifi that actually works, properly, and free of charge.

Dear Guest, It is very considerable to read your comment, thank you very much ! Hoping to welcome you during your next stay in Lille, Best Regards Valériane

Stopover

トリップアドバイザーの評価 4.0/5

61Anon Solo travel - 11/10/2014 トリップアドバイザー認証口コミ

Very helpful and welcoming receptionist. Unfortunately being a Sunday the restaurant was closed, but a small selection of food was available in the café/bar. Was given the option of a room with a bath or shower.

Dear Guest, Thank you very much for your very good comment, further to your stay in the Novotel Lille Centre Gares. Such returns encourage us to continue still and still to satisfy you ! We hope have the pleasure to welcome you very soon, Kind Regards Valériane

Lille Xmas 2013

トリップアドバイザーの評価 5.0/5

Alan F Family - 18/12/2013 トリップアドバイザー認証口コミ

Great hotel to stay in, close to all amenities, clean, helpful staff. One (very) minor gripe would be the layout of the eating area - chaotic at breakfast time, but could be much better with just a few small changes

Good location, friendly and helpful staff and good breakfast

トリップアドバイザーの評価 4.0/5

JND1964 Friends getaway - 06/11/2013 トリップアドバイザー認証口コミ

I would definitely recommend this hotel when in Lille. It was just behind Lille Flandres and Lille Europe station. The staff is friendly and helpful. However, I needed to convince them (with proof), that I was entitled to a welcome drink with the Accor Silver Card, as well as the late check out in case of availability. But they accommodated both requests without problems. It was only a question of training and I can't blame the staff of the front desk for that

below average

トリップアドバイザーの評価 2.0/5

747kees V Family - 23/10/2013 トリップアドバイザー認証口コミ

Service by staff was fine. Our booking for a family of 4 was in their system a booking for 2 adults. No probleem, the room had a sleepcouch. perfect for the kids. The real probleem was the airco in the room. it was just to hot, even with the thermostaat set on the lowest, it stayed verry warm in the room. We all had a bad night. That combined with the tact that the hotel is nothing special and the roomprice makes it not a hotel tot return too.

Good location

トリップアドバイザーの評価 4.0/5

Safia G Business - 24/06/2013 トリップアドバイザー認証口コミ

The location was right next to Lille Europe train station which was excellent because I walked from the train station to the hotel. It is walking distance from all the main downtown attractions. The hotel has a computer in the lobby which was great because I didn't bring my laptop and needed the internet.

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