ibis Rotherham East - (M18 - M1) 2 stelle

Just had our mini break in August 2023 cancelled as hotel closed/closing. Spoke to receptionist who informed me to phone expida for my refund as she's currently contacted all customers ro inform them

I find it odd that there are no reviews for 2022 anywhere, for this hotel. That is one of the main reasons I'm leaving a review. We were due to check-in on Wednesday for one night and then the following week on Monday for one night. On Friday I received a call from management (I'm assuming it was management), saying that they would not be able to check us in, or anyone in. The hotel is closed. For how long, you may ask? Why is it close, you may also ask? Unfortunately I can't give you that answer because they wouldn't tell me. The woman from the Ibis did apologise however it didn't sound sincere at all. I explained to her that everything had been planned meticulously and that we're going to have a serious problem finding an alternative - my partner is a wheelchair user so finding another hotel that can accommodate her needs would be near impossible, especially so close to the Queen's Jubilee. She didn't seem to care. There's going to be a lot of people, myself including, that are left without accommodation and I don't think that is good enough. My partner and I have stayed at this hotel before. We will never stay there again. The woman from Ibis said that the hotel would be closed for a few weeks, yet I've looked and they aren't taking bookings at all, for any date, not even in August. If you have a room booked from Monday 30th May onwards and they haven't called you to cancel, I'd advise calling them as they've obviously forgotten to get in contact with you - that does not surprise me. Thank you. P.S I had to repost this review as I believe the manager reported it - I refuse to remove this review. I believe that people have a right to know what happened. I haven't mentioned names, just designated titles. I also don't condone any abuse or violence directed at, or towards, staff at the hotel, that is not only illegal but morally wrong.

Stayed two nights Good clean hotel with quick efficient check in and located just off M18. So I have no complaints about the hotel itself. However beware of the 'FREE' parking as I received one week later a letter a demand for £100 reduced to £60 if paid within 14 days. I entered my registration at on arrival on the first day and was shocked to receive this demand. I appealed including my hotel invoice clearly showing legitimate use of the carpark for two days - this was rejected and my appeal was unsuccessful. But would reduce the demand to £20 if I do not appeal the charge. It's absolutely crazy that is costs more to use the "Free" parking than to stay in the hotel with free tea and coffee - had I received a valet for my car that would have been something To me Civil Enforcement attitude is just to make as much money as possible - IBIS please sort this out as this is not customer service

Personale simpatico e disponibile Ottimo rapporto qualità - prezzo . Pulizia ok. Comodo da raggiungere. Reception disponibilissima. Da consigliare. Ottimo sia per i viaggi di lavoro che per turismo. Ben collegato con il centro

Ho soggiornato in questo Ibis per comodità di posizione e lavoro. Moderno con staff totalmente gentile e disponibile. Le camere sono standard ma rinnovate, spaziose con tutto il necessario e a differenza della Francia ho trovato il kit tea/coffee in camera. Il bar é comunque aperto. Parcheggio e internet gratis. Buona colazione all'inglese. Vicino all'hotel si trovano facilmente locali e negozi. Ottima posizione e prezzo molto accessibile. Consigliato.