We booked a room for a family of 4 on a road trip back to the UK from Italy. Wanted to stay in Ghent but couldn't find suitable accommodation so decided on Leuven instead. It was tight for 4 people (very different from the Novotel Suite we recently stayed in) but the beds were comfortable and we all had a good night's sleep. Location is further away from the old town centre than I realised (a good 15 min walk) and it's situated on a ring road which is easy to get to from the motorway. Town was very quiet and food very expensive compared to rest of europe. Secure parking underneath at 20 euros a night is expensive. There is free parking on the street but with a car full of belongings we wanted something locked. Having paid in advance for room and breakfast there is a very complicated revalidation on credit card for extras which is unncessary. We bought 2 drinks at the bar which we could have just paid for there and then rather than having to sign for an addition 50 euro credit. Breakfast was OK and kids ate for free.

With the exception that the room wasn't made up on the second day, the hotel would have been excellent. This was even more bothersome, as the pillow case had thorn over night and wasn't replaced. Since I only returned late after midnight, I didn't seek for a solution at that moment. For the rest a decent breakfast and friendly service.

I was greeted with smiles and handshakes again as I came back for a short family visit, less than my previous 12 night visit. Really nice people work in this hotel They are good ambassadors to the brand.

We normally with Novotel Hotel and have always enjoyed our stay with them and they have great facilities. Some hotels have poor internet connection and carparking is expensive. Hammam and saunas available and some hotels have swimming pools. Fitness room is normally good enough for a basic workout, although some are too basic. But overall great hotel.

A short stay in a comfortable hotel, good service at the check in and breakfast. A good spread of food and all fresh. The rooms are clean and finally a shower which is big and comfortable. I hope other Novotels in Europe will follow this example. The location is good, near the railway station (10 minutes walk) and near the city centre as well.

Good location close to city center (only few minutes walk). Very friendly staff at reception desk. Good food but very slow service at restaurant. Good value for money. Would come back again in this hotel.

We enjoyed spending 4 nights in this hotel, the personnel was friendly and helpful. The only complaint we have was the smell of the sewer in the bathroom. In addition, we thought it was a great idea to have a place reserved for kids to play.

I arrived very tired after an early start and 7 hrs travelling. I was in bed within 10 minutes of arriving at the doors of the hotel. As usual a friendly welcome, free drink, and nice food awaited me at night. The hotel staff have become friends even as a client I am able to exchange news of families and events. The rooms are always nice, clean and quiet. I particularly like the bar food here.

The hotel was very good and friendly staff. Facilities were good as well. Had a Gym and Sauna as well. the location was only 5 to 10 minutes from train station and shopping centre. plenty of variety of cuisine available. No minus points - would go back -- I.khan

It is not the first time in this hotel and will not be the last. Novotel Leuven is a great choice as per distance from the Center, Comfort, and quality of service. Hotel is clean, not new but in very good condition, breakfast is good. A very pleasant stay, indeed.

We stayed here on a Sunday night enroute to Germany. The view from our window was the Stella Artoire factory, not great. The hotel restaurant wanted 20 euro for a burger so we walked into the local town centre and found a great little Italian with Pizza's for 8 euro. The room was very modern and the bed comfortable. Breakfast is overpriced at 16 euro each, even with the extensive choice. Not somewhere we would choose to stay again. Underground car park is a bonus, but they charge for it.

The hotel was 10 minutes walking from city center. The Hammam was out of order and we discovered this when we were in the fitness area. The men at reception ask me for 20 euros for beer and water never drunk! It' incredible. Never happened in my life of traveller.

I stayed at Novotel Leuven for just 1 night (30+ visits here todate), and was made very welcome by all the staff. Its nice to see people smile, it shows they are enjoying the job. They are a credit to the brand.

Used this Novotel since the Rattle that Lock concert by David Gilmour was going to end after midnight (actually at 0:40AM) in Tienen. This hotel is the nicest and closest brand hotel to Tienen. It is comfortable, has good lobby facilities, rich breakfast choice and even famous professional cyclists like Sven Nijs as its guests! Novotel is predictably comfortable, I do not need to think about this choice. It is always good, cannot make a mistake. Sorry Novotel management. You are predictably good.

The hotel is in a great location; we were able to walk everywhere. The staff was very friendly and helpful. Would highly recommend this hotel. The bar area was very nice to come back to and relax with drinks after a long day of touring. The rooms had all of the essential amenities. Would be nice to have a free coffee bar in the lobby.