Mercure Belo Horizonte Savassi 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 691 件のレビュー

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Mercure Belo Horizonte Savassi - Image 1
Mercure Belo Horizonte Savassi - Image 2
Mercure Belo Horizonte Savassi - Image 3
Mercure Belo Horizonte Savassi - Image 4
Rua Cicero Ferreira 10 bairro, Serra, 30220040 BELO HORIZONTE, Brazil

説明

ホテルのその他の情報

  • Benefit from the services at Mercure, a hotel with swimming pool and sauna

  • 20 minutes by car to Belo Horizonte downtown

  • 21 minute-drive to Belo Horizonte Airport - Pampulha

  • 3-minute drive to Lifecenter Hospital

  • 45 minutes to Confins International Airport - Tancredo Neves

当ホテルの客室

ホテル所在地

Mercure Belo Horizonte Savassi

Rua Cicero Ferreira 10 bairro, Serra
30220040 BELO HORIZONTE
Brazil

GPS:-19.93461, -43.92405

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

DELICATTO

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  691 件のレビュー

トリップアドバイザーの評価  4.0/5  643 件のレビュー

Clean, convenient and affordable hotel in BH

トリップアドバイザーの評価 5.0/5

Anjali R ファミリー - トリップアドバイザー認証口コミ

Stayed here for one night in early March. The staff was very friendly and the lobby was kept clean and neat. There is parking available for an extra fee, but the parking was so convenient and connected to the lobby. The pool and gym were also kept nicely but we didn’t use either of them much. Our room was clean and had a kitchenette inside which we weren’t expecting. I will definitely stay here next time I’m in BH, the price is so worth it!

Dear Anjali, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Savassi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais de Souza Mercure BH Savassi

Ignored my emails following check out

トリップアドバイザーの評価 1.0/5

Will M ビジネス - トリップアドバイザー認証口コミ

I stayed at this hotel for three nights. The hotel was just ok in terms of business hotel standards. While they were very communicative via email prior to my arrival (arranging an airport taxi pick up), they did not respond to my emails after check out regarding my sunglasses that went missing at the hotel. It is strange that after repeatedly asking them via email if they had been found, they chose not to reply to any of those emails. Why not just reply to say they have not been found?? I know that they were left in my room as I did not wear them during my stay in the city. These were expensive prescription sunglasses, so a response would be appreciated.

Prezado Wil, Agradecemos por compartilhar sua experiência em nosso hotel e nos dedicar seu tempo e nos avaliar. Lamentamos a demora em dar um retorno por email, porém fizemos uma busca pelo hotel e seu oculos não foi encontrado no quarto em que o senhor ficou hospedado. Estamos a disposição. Thais de Souza Gerente Geral.

What a disgusting dump!

トリップアドバイザーの評価 1.0/5

Thomas D Solo travel - トリップアドバイザー認証口コミ

Old, dirty and run down accommodation! I will never ever again book a room in here in the future! I would not even stay complimentary. The staff was friendly, although English skills were poor and I don’t speak Portuguese. As I entered the room I could see all the dirt on the floor and especially in the corners and next to the walls. The bathroom was outdated and the glass doors were also not cleaned properly, as you could see lime residues all over. As I just arrived from Overseas I decided to have a nap though. I immediately saw all the red and/or brown stains on the duvet, because there was no sheet underneath, but just on top. I think there were not so many hotel experiences in my life, which were so disgusting like this. First I thought, that I will complain at the reception, but then it came to my mind, that the staff would not understand what I mean due to the language barrier. I threw the duvet out of the bed and covered myself with towels, which were not as dirty as the duvet. Actually I should have left the hotel immediately, which I did so only twice before in my life, but I had this one night only in Brasil and I was terrible tired. After a short rest I had a shower, but there was no shower gel in the bathroom, shampoo-and conditioner dispenser were empty. The toilet flush didn’t work properly either, for only a piece of toilet paper you had to flush many times to disappear. Honestly this was one of my worst hotel stays and I don’t want to undergo anything like that again!

Great location

トリップアドバイザーの評価 5.0/5

rafacolombelli Couples - トリップアドバイザー認証口コミ

Great location with easy access to the city’s main touristic attractions. Room is enourmous and everything was working well. Swimming pool was a nice treat after a long day. Private parking was easy and convenient. I would definitely come back and recommend this hotel.

Olá Rafael, Ficamos felizes por ter escolhido o Mercure BH Savassi em sua recente estada na cidade. Nosso objetivo proncipal sempre foi e será atender de forma eficiente nossos hóspedes. Esperamos revê-lo em breve! Atenciosamente, Thais de Souza

Fantastic Room

トリップアドバイザーの評価 5.0/5

tramontana44 Couples - トリップアドバイザー認証口コミ

The room we stayed in was equipped also for self catering, offering a small kichen, with a two ring hob, fridge and a microwave. Pots and pans can be supplied on request. Also has a fridge. The room itself was very large, with a large double bed, table and two chairs and two armchairs. The ensuite bathroom was tiled in a mottled beige marble and was very well equipped with a largish shower, sink and hairdryer. Very friendly and helpful staff.

Dear Mr tramontana44, It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure BH Savassi

との提携 TripAdvisor

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