Mercure Ismailia Forsan Island Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 170 görüş

En iyi fiyat
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Mercure Ismailia Forsan Island Hotel - Image 1
Mercure Ismailia Forsan Island Hotel - Image 2
Mercure Ismailia Forsan Island Hotel - Image 3
Mercure Ismailia Forsan Island Hotel - Image 4
Forsan island, PO box 77 Ismailia, 41151 ISMAILIA, Egypt

Açıklama

Otel ekstraları

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

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Otelin konumu

Mercure Ismailia Forsan Island Hotel

Forsan island, PO box 77 Ismailia
41151 ISMAILIA
Egypt

GPS:30.586611, 32.288167

Telefon
Faks +20 64 3918043

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.5/5  170 görüş

TripAdvisor Derecesi  4.4/5  522 görüş

2025 mükemmeliyet sertifikası

I recently had the pleasure of staying at the Mercure Hotel in Ismailia, and I must say, it exceeded all my expectations

Tripadvisor puanı 5.0/5

mohamed a TripAdvisor onaylı yorum

I want to give a special shoutout to Toqa, who works in the service team. She was incredibly polite, professional, and always had a bright smile.Her attention to detail and dedication to ensuring guests are comfortable truly stood out....

Serious Concerns About Cleanliness, Unhygienic Conditions, and Safety.

Tripadvisor puanı 2.0/5

drashraff2015 İş - TripAdvisor onaylı yorum

I usually don’t leave negative reviews, but I feel this needs to be addressed. The overall cleanliness of the hotel room was below expectations, particularly the bathroom. The toilet was not properly cleaned before my arrival—it had visible stains and an unpleasant odor that made the stay uncomfortable. This is simply unacceptable for any hotel claiming to offer quality service. Cleanliness should be a basic standard, and unfortunately, this was not met. I hope management takes this feedback seriously and improves their housekeeping standards moving forward. Even more concerning was the air conditioning unit. The fan was covered in dust, and it’s obvious it hasn’t been cleaned in a very long time. Breathing in air from a dirty AC is not only unpleasant, but also poses a serious health risk, especially for anyone with allergies or respiratory issues. It’s unacceptable for a hotel to overlook such basic hygiene standards. I sincerely hope the management takes action to improve the cleanliness of the rooms, especially the bathrooms and ventilation systems. Another issue that really needs attention is the carpet in the rooms. It is extremely thin and loosely fitted, which makes it very easy to slip or trip over—especially near the edges and corners. This is not only uncomfortable but also a serious safety hazard, particularly for children or older guests. A hotel should ensure that its flooring is both safe and secure. I hope this gets fixed soon before someone gets seriously injured.

Nice Short break

Tripadvisor puanı 4.0/5

MohamedE751 TripAdvisor onaylı yorum

Our overall experience was good. The hotel is in a nice location within a calm and peaceful city—an ideal option for short breaks, especially since it’s only an hour and a half from Cairo. We booked rooms on the higher floors to enjoy a better view overlooking the lake and the lovely greenery along the shore. It also helped reduce the noise coming from the DJ at the pool and the café. Activities are limited but pleasant: Swimming in the pool (Note: the lake is not clean enough for swimming, though sitting by the lakeside is quite enjoyable). Walking around the hotel or exploring the nearby area. There’s a corniche along a small canal that’s great for walking or running. In the evening, sitting at the café with live music and a singer created a nice, lively atmosphere. Our main concerns were with the restaurant: Food quality needs improvement, especially considering it’s served under the Accor-Mercure brand. A wider variety of dishes would also be appreciated. The staff seemed limited and not very attentive when it came to clearing used plates. Some dishes on the buffet shelves were dirty or wet. On our last day, most of the dinner items ran out within the first 30 minutes, even though dinner service is supposed to last three hours with regular refills. There was barely anything left except desserts and fruits. While the staff was polite, apologized, and tried to assist, this issue reflects poor planning by the restaurant management, who should have anticipated guest numbers and prepared accordingly. Note: We noticed that most guests booked breakfast only, and we believe that’s a wise choice. The dinner experience didn’t justify the cost, especially when there are plenty of nice restaurants nearby, particularly seafood places. One more concern: The DJ at the pool played music at an uncomfortably loud volume. Despite raising the issue multiple times, he insisted it was per hotel management’s request. This was disappointing, as guest comfort should be a top priority. In conclusion, the hotel has great potential, thanks to its location, peaceful surroundings, and relaxing atmosphere. With a few improvements—especially in food service, staff attentiveness, and guest comfort—it could become a top getaway spot. We enjoyed our stay overall, but we hope management considers these points to enhance the experience for future guests.

A lovely acomndeion

Tripadvisor puanı 5.0/5

Yousef K TripAdvisor onaylı yorum

It's was an amazing acomndeion I don't usually write reviews, but my experience this time was wonderful by all standards, from the time I contacted them to confirm the reservation, to their reception of me in a way that made me feel proud in front of my family. The faces of the reception team were Smiling and welcoming all the time, and they were the height of professionalism. I remember two names in particular because they helped me throughout the period of stay, which was unfortunately short, and they are Ms. Aya and Mr. Youssef from the reception department. They are in the right place.The rooms were professionally appointed and the room service was very responsive to requests. Over all My experience was definitely worth the time I took to write this review and thank you so much to everyone who made my experience a happy one.

Wonderful experience

Tripadvisor puanı 5.0/5

enas a İş - TripAdvisor onaylı yorum

I was there on Feb 13th till the 16th, it was a very nice experience The staff are very helpful ... The place is wonderful ... The rooms are clean ... The view was marvellous Check in was very rapid .............,.............................

ile iş birliği içinde TripAdvisor

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Hizmet sağlayıcı Trustyou

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.