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Hotel Sofitel Chicago Magnificent Mile 5 gwiazdki

Ocena klientów 4.6/5 Liczba opinii: 24 004

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Sofitel Chicago Magnificent Mile
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+ 19 Usługi

O hotelu

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 chicago
stany zjednoczone

Tel: +13123244000

Faks: (+1)3123244026

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • BROADWAY :  36 N/A

  • CHICAGO :  66 N/A

  • SHERIDAN :  151 N/A

  • BLUE LINE :  CHICAGO

  • RED LINE :  CHICAGO

  • Samolotem

    CHICAGO OHARE AIRPORT W 25km / 15,54 mil

  • Samolotem

    MIDWAY W 20km / 12,43 mil

  • Samolotem

    OHARE INTERNATIONAL AIRPORT W 17,7km / 11 mil

  • Samochodem

    KENNEDY EXPRESSWAY - OHIO STREET W 1km / 0,62 mil

  • Pociągiem

    UNION STATION W 1,9km / 1,18 mil

Pozycja GPS:41.898383, -87.627573

Usługi hotelowe

CDA

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 2
  • Śniadanie
    • Breakfast à la carte
Spotkania/Wydarzenia
  • Sale konferencyjne: 9
  • Centrum biznesowe
    • Business center with support staff
    • Self service business center
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 415
    • Liczba pokoi dla osób niepełnosprawnych: 21
    • Liczba pokoi rodzinnych: 36
    • Liczba pokoi łączonych: 0
    • Liczba pokoi dla niepalących: 415
    • 32 piętra
  • Języki, jakimi posługuje się personel hotelu
  • Pralnia / obsługa parkingu
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Dodatkowa opłata
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Klimatyzacja
    • Air Conditioning
  • Udogodnienia dla osób niepełnosprawnych
  • Całkowity zakaz palenia na terenie całego obiektu
  • Zameldowanie i wymeldowanie
    • Express check-out
    • Express check-in
  • Portier
    • Porter
  • Konsjerż
    • Concierge
  • Depozyt w recepcji
    • Safe deposit box at reception
Dojazd
  • Valet Parking Dodatkowa opłata
    • Near the property
Centrum wellness
  • So Fit
    • Na miejscu

Nasze pokoje

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 11

  • Maks. rozmiar: 426 m²

  • Maks. pojemność: 400 osoby

  • Maks. liczba uczestników bankietu: 340 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Sofitel Chicago Magnificent Mile

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.6/5

Liczba opinii: 24 004

Ocena TripAdvisor 4.5/5

Liczba opinii: 5 093

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Not what’s expected!

Ocena na stronie TripAdvisor 3.0/5

antonyainsworth Business - 23/09/2021 Opinia zatwierdzona w TripAdvisor

Having stayed at this hotel many times and over many years this wasn’t what I’d expect from the hotel. Terrible check in (I was bounced between 3 different people all of which didnt understand the process) I pointed out that I was a Diamond level guest which fell on deaf ears. I was told “next time book through our website “ I explained I was on business travel and my firm one of the largest in Chicagoland mandates Amex travel. I received an ok room but not offered any special service. Two weeks later I still have no record of my stay or points. Irony is the booking did show up on the Accord website . Still does.

Dear antonyainsworth, Thank you for your candid feedback. We will use this to improve our processes and review these standards with our colleagues. We look forward to welcoming you back very soon and will make every effort to showcase our true French hospitality!

Understated elegance in the Water Tower complex

Ocena na stronie TripAdvisor 5.0/5

s118502 02/08/2021 Opinia zatwierdzona w TripAdvisor

Sofitel is one of my favorite hotel brands. The recently renovated Sofitel in Chicago is elegant and refined, without being ostentatious. My husband and I enjoyed our four nights in the Sofitel Magnificent Mile very much, and will be back! Although we are not handicapped, we were given a handicapped room (which is fine). Areas for improvement are all related to the bathroom in the room we stayed: 1. No hooks for towels; there is no where to hang the towels to dry. Please add hooks or towel racks 2. Not enough ledge space in the shower. There was one small ledge that can barely fit a full bottle of shampoo (or the three travel sized toiletries provided by Sofitel). Please add more ledges in the shower 3. Shower door. The glass door doesn't completely seal, so when water hits the glass shower door, it automatically leaks onto the floor (a lot of water gets on the floor - three bathmats to soak up!) Thanks, Virginia

Dear Virginia, Thank you so much for staying with us while you were in Chicago. We are pleased to hear that you enjoyed your stay. We value your feedback regarding our bathrooms and will relay this to our Engineering department for follow up and action. The next time you find yourself in Chicago, we would welcome the opportunity to host you once again. Thank you!

Wonderful Experience

Ocena na stronie TripAdvisor 5.0/5

thomasnickz Business - 11/03/2021 Opinia zatwierdzona w TripAdvisor

Combined business and leisure travel into a wonderful experience. Sofitel property is conveniently located to business center and restaurant district. Service was impeccable and LeBar was a great way to start each evening.

Dear thomasnickz, Thank you so much for letting us know that you had a nice stay with us. We are delighted to hear that our service went above and beyond to show you the true nature of our French hospitality. The next time your business travels, or personal travels, bring you back to Chicago, we look forward to once again being your hosts!

Fantastic

Ocena na stronie TripAdvisor 5.0/5

George P 27/01/2021 Opinia zatwierdzona w TripAdvisor

A Wonderful Stay Fantastic Food & Beverage & The Staff Is Over The Top to make the stay special the lounge is beautiful great service nice fireplace the views from the the prestige suites are awesome. the stores to shop at are great the restaurant and entertainment is in close proximity

Dear gpassias, Thank you so much for letting us know that you enjoyed your stay. We are delighted to hear that our staff went above and beyond to show you the true nature of our French hospitality. We look forward to welcoming you back soon!

Nice Hotel, Very Pricey

Ocena na stronie TripAdvisor 4.0/5

kateaZ4247QY 13/01/2021 Opinia zatwierdzona w TripAdvisor

Very nice hotel that clearly takes COVID seriously. I was a little disappointed by how much they nickel and dime you. You're paying a lot for a room and if you're celebrating a special occasion you need to pay even extra for a treat that other hotels give you for free (e.g., chocolates). The thermostat in our room was very finicky.

Dear kateaZ4247QY, Thank you for staying with us for your special occasion. We are delighted to hear that you noticed the efforts we take each and every day to keep our guests and colleagues safe amid the global pandemic. We are sorry to hear that the cost of our guestroom enhancements left you feeling underwhelmed. We will take this feedback seriously as we continue to update and roll out amenities and enhancements for our guests. We look forward to the opportunity to host you again soon!

Another wonderful stay - quality standards still high

Ocena na stronie TripAdvisor 5.0/5

FlytheTail 02/12/2020 Opinia zatwierdzona w TripAdvisor

My wife and I spent one night at this hotel, as a short escape from being home-bound during the pandemic. We had a fantastic stay in all regards. We booked the Sofitel romantic package, which included breakfast, a bottle of champagne, romantic gift, and late check-out. Rather than chocolate-covered strawberries as the welcome gift, they put a trail of rose petals from the door to the bed, and created a giant heart made with more rose petals. My wife loved it. A bottle of champagne was already in the room too. While there was an initial misunderstanding, the operations manager elevated our experience to ensure we had a magnificent stay, and that we did. The hotel has many health safety precautions in place and we felt safe the entire time. The large room was clean and everything was in working order. The decor is inspiring, with many high-end touches. We also had a nice view of downtown from the 31st floor. I was glad that Le Bar was open for take-away drinks. I ordered two cocktails and they were served in their usual glass barware for me to take back to our room. Their restaurant was also open for take-away orders. I placed our breakfast order with the front desk, then received a call shortly thereafter when the food was ready for pick-up. The eggs were done to perfection, the potatoes were well seasoned, and the bacon and sausage were fantastic. Toast, juice, and condiments were also provided. I had another enjoyable stay and look forward to returning again to my favorite hotel in Chicago.

Dear Flythe Tail, Thank you so much for staying with us for your short escape! We are delighted to hear you enjoyed your stay and experienced the true spirit of our colleagues making guests feel special. And while the dining experience may have to look different these days, we're still committed to making each bite truly delicious - as you experienced! We look forward to welcoming you back the next time you come to town.

5 Star Service

Ocena na stronie TripAdvisor 5.0/5

sarahthomasconsu2020 19/08/2020 Opinia zatwierdzona w TripAdvisor

I couldn’t be more delighted than with the service we received upon our first stay at this property. The staff were friendly and accommodating. The hotel was clean and well prepped for the unique needs of a traveler during this pandemic. Hotel breakfast was delicious and I wished I would have tried it out first day there, as then I would have ordered it every day. Make sure to have a staff member show you you all of the lights and motorized shade function in the suites as they can be tricky and can seem like they are malfunctioning. You just need a quick tutorial and you’ll be all set. I look forward to future visits to this property.

Dear sarahthomasconsu2020, Thank you so much for sharing your experience with us! We are thrilled to hear that our staff went above and beyond. And we're delighted to know you enjoy Chef Cliff's delicious breakfast. We hope you'll make us your first choice whenever your travels bring you to Chicago next.

Komfortowy hotel, dobra lokalizacja

Ocena klientów 4.5/5

Anonimowo Pobyt służbowy - 02/02/2020 Opinie potwierdzone ALL

Idealnie położony hotel, komfortowe pokoje, bardzo dobra atmosfera

Nice hotel with big rooms and great service

Ocena na stronie TripAdvisor 5.0/5

JERR78 27/01/2020 Opinia zatwierdzona w TripAdvisor

We had a very nice stay at Sofitel. The room was very nice and spacious. Service and attention was A+. Great location within the Magnificent Mile. Close to restaurants, shops, etc. I could definitively stay again.

Thank you for staying at The Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest. We hope you will stay with us again should your travels bring you back to Chicago.

Sofitel Stay

Ocena na stronie TripAdvisor 5.0/5

847tnelson Business - 27/01/2020 Opinia zatwierdzona w TripAdvisor

I travel a lot to Chicago for work - this is by far one of my favorite hotels. It's easy walking distance to the river, Navy Pier, Mag Mile, and my office. The environment is fresh and bright, the service was wonderful and the place is just beautiful.

Thank you for staying at The Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest. We hope you will stay with us again should your travels bring you back to Chicago.

Bardzo dobry hotel w centrum Chicago

Ocena klientów 4.5/5

Robert Pary - 13/01/2020 Opinie potwierdzone ALL

Bardzo dobra jakość hotelu, serwisu i poziom obsługi. Świetna lokalizacja.

Recommended hotel in Chicago

Ocena na stronie TripAdvisor 5.0/5

robertKrakow2019 Business - 09/01/2020 Opinia zatwierdzona w TripAdvisor

Absolutely very good hotel not only because of location (5 minutes from Michigan Ave) but also because of service, stuff and standard. Room are very good equipped and clean. Excellent bathroom. Very quiet.

Thank you for staying at The Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest. We hope you will stay with us again should your travels bring you back to Chicago.

Bob's Review

Ocena na stronie TripAdvisor 5.0/5

214bobby Solo travel - 05/01/2020 Opinia zatwierdzona w TripAdvisor

You will never do better than SOFITEL for travel accomodations!!! The fine personnel there treat you as a GUEST , that you truly are! From the Bell Captain on through until Check Out, the treatment is always friendly, professional, efficient, and very welcoming!

Thank you very much for staying at The Sofitel Chicago Magnificent Mile and your raving review. It was our pleasure to have you as our guest and we hope to have that pleasure again should your travels bring you back to Chicago.

High level of service and impressive rooms

Ocena na stronie TripAdvisor 5.0/5

TNT1137 Family - 02/01/2020 Opinia zatwierdzona w TripAdvisor

Hotel staff was friendly and helpful. Needed to change rooms had other minor issues which were handled very well. Rooms were what you would expect from a hotel of this caliber. Location is prime and can't be beat.

Thank you for being our guest at The Sofitel Chicago Magnificent Mile. We are pleased to learn that you enjoyed your stay and are committed to making sure the minor issues that you encountered were isolated incidents that won't happen again. We invite you to see our improvements should your travels bring you back to Chicago.

Great service, amazing amenities, beautifully decorated

Ocena na stronie TripAdvisor 5.0/5

Motellife Family - 30/12/2019 Opinia zatwierdzona w TripAdvisor

What an amazing stay at the Sofitel Chicago. From the moment we checked in we felt special. The bed oh so comfortable, the small amenities supplied, and my wife loved the Hermes shampoo, condition, lotion, soap, and bath gel. Every person we came across was very friendly and helpful. Great location, great staff, and great room.

Thank you for staying at The Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest. We too love our Sofitel beds and the Hermes line. We are proud to offer our guests these French luxury amenities. Your comfort is our primary concern and we would love to have you as our guest again should you and your wife find yourself traveling to Chicago again in the future.

Bardzo zadowolony z pobytu

Ocena klientów 4.5/5

Dominik Pobyt służbowy - 11/11/2019 Opinie potwierdzone ALL

Wygodny hotel, miła obsługa, dobra lokalizacja

Great location!

Ocena na stronie TripAdvisor 5.0/5

katiebQ4894PH Couples - 25/09/2019 Opinia zatwierdzona w TripAdvisor

The Sofitel is in a great location for walking Michigan Ave, great restaurants and shopping nearby. It's close to the north end of the strip, so perfect for walking all the way down the Magnificent Mile. Our room was clean and bright, with a big bathroom. Service was excellent, valets helpful, check-in was quick. In warmer weather, there's a nice area to sit outside and have a drink. We tried excellent restaurants within walking distance...Fig & Olive and Bistronomic. The famous Gibsons Steakhouse is also within walking distance.

Thank you for staying at the Sofitel Chicago Magnificent Mile. It was our pleasure to have you as our guest and we hope to have the opportunity again should your travels bring you back to Chicago.

An oasis in the windy city.

Ocena na stronie TripAdvisor 5.0/5

carolinecholden Family - 12/07/2019 Opinia zatwierdzona w TripAdvisor

I'm never disappointed with the service at a Sofitel, and this time was no exception. What a magnificent stay. Quiet, clean, well appointed rooms and the service is outstanding. We were upgraded to the Presidential Suite (at a cost, of course) and sipped champagne overlooking the Chicago skyline. It may have been one of the nicest rooms I've ever stayed in - and I've stayed in some of the world's most famous hotels. Thank you Sofitel. A shout out to Elydia, who arranged everything and made it an amazing vacation.

Bonjour! Thank you for letting us know about how wonderful your recent stay was! The Presidential Suite at our property is a real treat, so getting a treat such as that can make an impression to last a lifetime! Situated on the 32nd floor, I can't agree with you more about how great the views are. Please come back and stay with us soon again. We would be delighted to continue to show you how great of a hotel we are! Sincerely: Sofitel Chicago Magnificent Mile

Incredbile Location and Comfortable Stay

Ocena na stronie TripAdvisor 5.0/5

Joshua S Family - 11/07/2019 Opinia zatwierdzona w TripAdvisor

My family and I with our dog booked two rooms at the Sofitel so that we'd have a base to go to the US play Mexico for the 2019 Gold Cup. I had just upgraded from an Accor Gold to a Platinum, but my status points hadn't posted by the time I got to Chicago because I had just left the 21c Museum Hotel in Nashville. The hotel in Nashville did me a solid and contacted the Sofitel in Chicago. Marty at the front desk checked us in and recognized me as an Accor Platinum and congratulated me on that. That was a nice touch. We got a room upgrade to a junior suite, which was great because we needed to conduct a little business for our company by doing an interview. Since all of the meeting rooms were occupied, the junior suite became the back drop for our ExpatsEverywhere interview. The room has a really nice style and design. It's spacious. Our second room wasn't upgraded, but it was also really well appointed. Hermes bath products in the upgraded one and Lavin in the other. I love Lavin's new packaging, very sharp. This hotel doesn't have an executive lounge, which is surprising. It's odd that none of the American hotels have Club lounges. The gym here is awesome! It's really up to date. They even have a game to test your reaction time. We didn't have time to do any spa stuff, but it looked pricey. Speaking of pricey, the valet service is pricey. I think that will catch a lot of people off guard. It's in the $70s per day. We didn't do breakfast because there are plenty of good places within walking distance. We did eat at the bar one night as we wanted to share small plates and enjoy our drink vouchers. The drink voucher redemption is generous as you can order signature/classic cocktails as well as wine and beer. Almost forgot to mention about the dog. There's a small park next to the hotel that you can walk your dog or you can just take him/her around the block if you need to walk them longer. Lastly, the Sofitel MyBed gave us a great night sleep and I would most likely stay here again depending on a price comparison between Sofitel and the new 21c Museum Hotel that'll be opening soon-ish in Chicago.

Bonjour! Thank you so much for letting us know how much you enjoyed your recent stay. Congratulations on becoming a valued platinum member of Le Club! We are so glad that we were able to recognize that. I will make sure that Marty knows how much that recognition means. Please stay with us next time you are in Chicago as we would love to continue showing you what being a platinum member of Le Club is all about! Sincerely: Sofitel Chicago Magnificent Mile

Not Worth The Money

Ocena na stronie TripAdvisor 3.0/5

PHAMOS1 Family - 08/07/2019 Opinia zatwierdzona w TripAdvisor

First let me say I love the Sofitel Brand. The others I have been to(Fiji, Bangkok, etc) are great and the service was excellent. This one just isn’t as good as the others I have been to but cost the same. The rooms are smaller, it has no pool, or in room frig. The whole resident fee it is utterly ridiculous, and the hotels idea of an upgrade is moving you from floor 6 to for 12 but you get the exact same room, which to me isn’t an upgrade. As far as service the staff is great, checking in and out was smooth. I had a few plumbing issues but were easily fixed quickly. So all in all not a bad stay but for the money you can go to one of the other downtown hotels and get a way better(and much bigger) room for the same money.

Bonjour: Thank you so much for letting us know about your experience with us at Sofitel Chicago Magnificent Mile. We are so glad to hear that you enjoyed your overall experience and that you have stayed with us in hotels all over the world. Your loyalty is important to us, and we appreciate you and your feedback regarding your recent stay with us in Chicago. Thank you again, and I do hope that you decide that we are your chosen destination in Chicago again. We would love to have you. Sincerely: Sofitel Chicago Magnificent Mile

Najnowsze opinie: 20

Partner: TripAdvisor

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