ホテル メルキュール ラバト シェヘラザード 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 491 件のレビュー

ホテル メルキュール ラバト シェヘラザード - Image 1
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説明

ホテルのその他の情報

  • 絶対的な快適さ

  • 利便性の高いロケーション

  • 市内の主な史跡に近い場所にあります。

  • 無料の Wi-Fi

  • ミーティングルーム、レストラン、バーを併設しています。

当ホテルの客室

ホテル所在地

ホテル メルキュール ラバト シェヘラザード

21 Rue de Tunis, Quartier Hassan
10000 ラバト
モロッコ

GPS:34.019245, -6.82281

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

KANGOUROU GRILL

Enjoy our restaurant's varied menu, which combines Moroccan and international specialties, in warm and lively surroundings.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  491 件のレビュー

トリップアドバイザーの評価  3.5/5  587 件のレビュー

Scammed at the hotel bar!

トリップアドバイザーの評価 1.0/5

janglije トリップアドバイザー認証口コミ

I have never reviewed a hotel before actually sleeping overnight but I’m so angry I can’t sleep. Hotel is clean however only 2 bath towels. No hand towels or face cloths. This is an ACCOR hotel branded Mercure. Definitely below the branding standards in Paris and Europe . Worse part was the bartender in the hotel bar. Wouldn’t allow us to pay with credit card. Cash only. We ordered 2 Casablanca beers then found out we can order a bucket of beers 5 for the price of 4 beers. Another guest at the bar ordered for us. Bartender charged us for a total of 7 beers no discount. When the bar guest queried about the difference in pricing he said hotel guests don’t get the discounted offer. Essentially if you are stupid enough to stay in this hotel you pay a premium. It’s not the 38 Dirhams. It’s the principle. We paid him 300 dirhams cash and he said no change. Who cares it’s 20 dirhams in change. We would have tipped him 20% because we are North Americans. Instead the bartender decided to scam us for a total of 58 dirhams that really pissed me off. Again it’s the principle at hand Not sure if it’s racial discrimination or a gender issue but we would never recommend this hotel to anyone. I’m sure this is not an ACCOR corporate policy to rip off guests but if definitely left a HORRIBLE impression of ACCOR/Mercure hotels. Very disappointing. Brought up the issue with the front desk… no resolution. Why can’t they charge my credit card and give back the 300 dirham. We didn’t convert a lot of USD to dirham because we had no plans to shop a lot in the souk. Now I have to convert more USD because of the bartender’s scam to pocket the pricing difference. I guess it adds up if you scam enough guests

Excellent hotel in Rabat

トリップアドバイザーの評価 5.0/5

jac2005 トリップアドバイザー認証口コミ

This was a very nice hotel in Rabat. The rooms were quite clean. Bathroom was large with hot water. Beds were comfortable. The breakfast was quite good. They had omelets on request as well. A short walk to Hassan Tower.

Excellent Hotel Location 10/10

トリップアドバイザーの評価 5.0/5

Usman S トリップアドバイザー認証口コミ

I would recommend 100% please ignore all the bad comments for this hotel. The location is unbeatable it’s on the same road as the Hassan Tower which is 5 minute walk. You can also walk it to the Kasbah of the Udayas which is a must, old market, Mohammed VI tower etc. The Tour Hassan Tram station is a 5 minute walk. Carrefour supermarket is 8 minute walk. The breakfast is good there’s a chief to make you egg and many other breakfast options only negative is very limited fruit no melon or banana. Also your only allowed one free bottled of water per day which I thought was strange for a hotel.

Traditional Morroccan hotel

トリップアドバイザーの評価 4.0/5

Susan F トリップアドバイザー認証口コミ

We stayed at this hotel as part of a group tour. This very nice hotel has the tradition look you would expect in Morocco. Our room was a good size, large shower, no bath, safe in room, WiFi and tea/coffee making facilities. The breakfast/restaurant room was large with a lot of food choices - no meusli though! Good location - Very nice nearby walks at night with views of the Opera House and the unfinished Mosque.

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Mercure hotel with us and Tripadvisor readers. We look forward to welcoming you back again very soon. Best regerds- Hasna Buallouchi

Do not expect a typical Mercure Accor experience! Average at best.

トリップアドバイザーの評価 3.0/5

WWYL Friends getaway - トリップアドバイザー認証口コミ

Stayed at the Mercure as part of a tour of Morocco. The tour had booked us into 4 star hotels but we had very average and subpar experiences so were looking forward to staying at an Accor hotel which guarantees a certain level of standard, professionalism and cleanliness. How wrong was I to think that. Upon entering the room, there was a strong smell of oil based paint. The bathroom sink had pubic hair in it, shampoo and conditioner were only half full ie used, hooks for towels were broken, there were no bath towels and worst of all, there was urine in the toilet left unflushed! After raising these issues to reception, they moved us to a different room but the oil based paint smell remained. Other than that the shower had good water pressure and temperature and the hotel breakfast was quite good. Not all rooms have hair dryers. Our first room did but our second room did not. I really enjoy staying at Accor hotels but I wouldn’t recommend this hotel. It is not up to the usual standard of an Accor hotel.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 133 件のレビュー 9.1/10 ロケーション
  • 252 件のレビュー 5.3/10 客室
  • 339 件のレビュー 9.2/10 サービス
  • 9 件のレビュー 9.6/10 インターネット
  • 130 件のレビュー 8.3/10 朝食
  • 130 件のレビュー 5/10 快適さ
  • 84 件のレビュー 5.7/10 清潔さ
  • 82 件のレビュー 3.7/10 雰囲気

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