美居格勒诺布尔总统酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 726 评论

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11, rue Général Mangin, 38100 格勒诺布尔, 法国

描述

酒店其他优惠

  • 获得了 ALLSAFE 认证

  • 免费停车

  • 面积为 625 平方米（6,727 平方英尺）的灵活多变的休闲区

  • 酒吧、餐厅和客房服务

  • 花园、露台、游泳池、桑拿房和健身房

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酒店位置

美居格勒诺布尔总统酒店

11, rue Général Mangin
38100 格勒诺布尔
法国

GPS:45.179852, 5.720304

电话
传真 +33 4 76 56 26 82

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

L INSTANT M

自 4 月 17 日起，我们的餐厅提供全新的 Brasserie Maison 菜单。快来品尝一番吧！我们的团队在周一至周四晚上 7 点至晚上 9:45 欢迎您的到来。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  726 评论

TripAdvisor 评级  4.0/5  529 评论

A terrible experience

Tripadvisor 评级 1.0/5

andrewgN7867MX Friends getaway - 经 TripAdvisor 认证的评论

The rudest staff I have ever encountered, a hotel that doesn’t know the meaning of the word hospitality. No guest service, not enough equipment and they even ran out of beer and closed the bar at 10pm. Asking for water was a huge inconvenience! Food was terrible, poorly cooked and cold. A complete joke!

Good evening, First of all, we would like to thank you for staying at the Mercure Grenoble Président hotel. As the person in charge of quality in this hotel, it is with particular attention that I read your comment. I was sincerely sorry to learn that your last experience in our hotel did not live up to your expectations. I want you to know that customer satisfaction is our top priority, so I apologise for the inconvenience. Rest assured that your comments will be taken very seriously and will enable us to improve even further. From September 2024, our hotel will be undergoing a complete makeover! We hope to be able to welcome you back once the work is complete and win back your trust! Until then, I wish you a pleasant day, Best regards, Maureen - Reception Manager

Very Good

Tripadvisor 评级 4.0/5

ScottMoore444 经 TripAdvisor 认证的评论

Great wee one nighter in here in the lovely city of Grenoble. The hotels just out of the centre and we found it easily accessible via public transport. The hotel team were all very pleasant and welcoming. We didn't eat in the hotel but we used the spa area which was very nice. If I'm back in Grenoble I'd stay here again.

Bonjour, Tout d’abord, nous vous remercions d’avoir laissé un commentaire suite à votre séjour à l’hôtel Mercure Grenoble Centre Président. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes ravis de lire que l'ensemble de nos services ont su répondre à l’ensemble de vos attentes. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement, Maureen - Cheffe de réception

It’s ok, nothing special

Tripadvisor 评级 3.0/5

Susan M Couples - 经 TripAdvisor 认证的评论

The hotel is located outside of the old centre and there is plenty of parking (outside). We were checked in well and our room had a view of the valley. Large bed, table and 2 chairs, working aircon. Fairly comfortable but bland. Bathroom had a a rain shower head and another (focussed against the wall tho). Toilet was in the bathroom. It’s about a 15 minute walk to the old town so ok.

Dear guest, We thank you for your time and your feedback following your stay in our hotel. We will share it to our staff and we hope to see you during your next trip in Grenoble ! Warm regards, Victor Room Division Manager

Good place

Tripadvisor 评级 4.0/5

baliani2022 商务住宿 - 经 TripAdvisor 认证的评论

It is a good hotel, the location is more or less normal. I liked the food and service, and the friendly staff. Unfortunately, I had to change the room key every day and sometimes twice a day which caused me discomfort but then as I was explained I had the card and phone in one pocket which made it no longer work

Dear guest, We thank you for your feedback following stay in our hotel. We will share it with our staff to improve our quality and we thank you for your comments about the staff. We hope to see you soon ! Warm regards

Amazing hotel

Tripadvisor 评级 5.0/5

hayat e Couples - 经 TripAdvisor 认证的评论

I stayed in this hotel and enjoyed the facilities very quiet , Nice location and breakfast ….. We loved the enthusiastic of the staff specially the housekeeping Lady her name is AICHA. Was super excellent very friendly and helpful .. will stay again and again in this place

Dear Guest, We thank you for your kind comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team and with Aïcha. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards,

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其他网络用户评价我们的酒店

  • 145 评论 7.6/10 位置
  • 387 评论 5.6/10 房间
  • 405 评论 8.6/10 服务
  • 13 评论 6.2/10 上网
  • 164 评论 3.9/10 食物
  • 156 评论 6.6/10 早餐
  • 126 评论 4.6/10 清洁度
  • 88 评论 3.2/10 设施

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