格勒诺布尔中心阿尔卑斯之门美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 700 评论

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格勒诺布尔中心阿尔卑斯之门美居酒店 - Image 1
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11, rue Général Mangin, 38100 格勒诺布尔, 法国

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酒店其他优惠

  • 酒店已全面翻修，并获得绿钥匙认证

  • 安全的地下停车场和室外停车场

  • 会议空间自然采光充足，可容纳最多 150 人

  • L'Instant M 法式餐厅和酒吧

  • 设有放松休闲区（应要求提供）、健身房和带家具的露台

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酒店位置

格勒诺布尔中心阿尔卑斯之门美居酒店

11, rue Général Mangin
38100 格勒诺布尔
法国

GPS:45.179852, 5.720304

电话
传真 +33 4 76 56 26 82

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

L INSTANT M

以现代风格诠释传统的法式啤酒馆。在此轻松氛围中，我们为您提供源自当地、简单而高品质的佳肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  700 评论

TripAdvisor 评级  3.9/5  541 评论

Hotel disables air conditioning making rooms very hot and stuffy

Tripadvisor 评级 1.0/5

768timp Couples - 经 TripAdvisor 认证的评论

My wife and I stayed for 3 nights in early March 2025. The hotel is rather ‘tired’ and in need of renovation. Nevertheless, the staff were quite friendly. During our stay the weather was pleasantly warm and our room became stuffily hot - 25 degrees Celsius. But the air conditioning in the room would only blow hot air. I told the staff that I thought it was broken but was informed that, because it was winter, the air conditioning would indeed only provide hot air, and that we should open the windows to cool the room. Another staff member told me the air conditioning is only enabled in May. The windows in the room were only about 40 cm square and opening them (after they had been closed by housekeepers!) made very little difference to the temperature. Moreover, it was not practicable to keep them open during the night because of the hotel’s proximity to a noisy railway line. Consequently, we did not have one good night’s sleep during our stay. I find it unacceptable that a hotel should be so uninterested in its customers’ comfort. I urge anyone who likes to sleep in a cool room at night to avoid this one.

Stay somewhere else

Tripadvisor 评级 1.0/5

mickrab 经 TripAdvisor 认证的评论

The bed is very comfortable, which is the only good thing about this hotel. No public area to relax in. No staff in bar, and seating has all the comfort of a North Korean bus station. The room is more broom cupboard than 20m². Perhaps because my wife was not able to travel with me, they decided they could give me a rubbish room. One lift not working and the other faulty, which is not good if you are 75 years old and on 5th floor. Very expensive for a very poor hotel.

A terrible experience

Tripadvisor 评级 1.0/5

andrewgN7867MX Friends getaway - 经 TripAdvisor 认证的评论

The rudest staff I have ever encountered, a hotel that doesn’t know the meaning of the word hospitality. No guest service, not enough equipment and they even ran out of beer and closed the bar at 10pm. Asking for water was a huge inconvenience! Food was terrible, poorly cooked and cold. A complete joke!

Good evening, First of all, we would like to thank you for staying at the Mercure Grenoble Président hotel. As the person in charge of quality in this hotel, it is with particular attention that I read your comment. I was sincerely sorry to learn that your last experience in our hotel did not live up to your expectations. I want you to know that customer satisfaction is our top priority, so I apologise for the inconvenience. Rest assured that your comments will be taken very seriously and will enable us to improve even further. From September 2024, our hotel will be undergoing a complete makeover! We hope to be able to welcome you back once the work is complete and win back your trust! Until then, I wish you a pleasant day, Best regards, Maureen - Reception Manager

Very Good

Tripadvisor 评级 4.0/5

ScottMoore444 经 TripAdvisor 认证的评论

Great wee one nighter in here in the lovely city of Grenoble. The hotels just out of the centre and we found it easily accessible via public transport. The hotel team were all very pleasant and welcoming. We didn't eat in the hotel but we used the spa area which was very nice. If I'm back in Grenoble I'd stay here again.

Bonjour, Tout d’abord, nous vous remercions d’avoir laissé un commentaire suite à votre séjour à l’hôtel Mercure Grenoble Centre Président. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes ravis de lire que l'ensemble de nos services ont su répondre à l’ensemble de vos attentes. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement, Maureen - Cheffe de réception

It’s ok, nothing special

Tripadvisor 评级 3.0/5

Susan M Couples - 经 TripAdvisor 认证的评论

The hotel is located outside of the old centre and there is plenty of parking (outside). We were checked in well and our room had a view of the valley. Large bed, table and 2 chairs, working aircon. Fairly comfortable but bland. Bathroom had a a rain shower head and another (focussed against the wall tho). Toilet was in the bathroom. It’s about a 15 minute walk to the old town so ok.

Dear guest, We thank you for your time and your feedback following your stay in our hotel. We will share it to our staff and we hope to see you during your next trip in Grenoble ! Warm regards, Victor Room Division Manager

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其他网络用户评价我们的酒店

  • 174 评论 7.5/10 位置
  • 452 评论 6.1/10 房间
  • 450 评论 8.3/10 服务
  • 10 评论 8.3/10 上网
  • 181 评论 6.5/10 早餐
  • 172 评论 4.1/10 食物
  • 133 评论 3.6/10 设施
  • 131 评论 5.3/10 清洁度

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