メルキュールグルノーブルサントルポルトデザルプ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 593 件のレビュー

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11, rue Général Mangin, 38100 グルノーブル, フランス

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ホテル所在地

メルキュールグルノーブルサントルポルトデザルプ

11, rue Général Mangin
38100 グルノーブル
フランス

GPS:45.179852, 5.720304

電話番号
ファックス +33 4 76 56 26 82

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

L INSTANT M

伝統的なフレンチブラッスリーを現代風にアレンジしました。このリラックスした空間で、地域に根差し、インスパイアされたシンプルで高品質なグルメを提供しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  593 件のレビュー

トリップアドバイザーの評価  3.9/5  544 件のレビュー

It's a good place for a short stay in Grenoble.

トリップアドバイザーの評価 3.0/5

Istvan L トリップアドバイザー認証口コミ

The Hotel is in a nice location, just a few tram stations from the Centre Ville. Rooms are tiny but clean, with few amenities. The restaurant is ok, with a good continental breakfast and a wide variety of hot meals and other sorts of embouchees. The room on the side of the boulevard might be a bit noisy during the nights. Overall

Fantastic location good hotel

トリップアドバイザーの評価 5.0/5

mark j トリップアドバイザー認証口コミ

Beautiful hotel right in the edge of the mountains . Free WiFi and good choices for breakfast .a train ride of 2 hours from Geneva airport lots of nice unique shops in the area

Hotel disables air conditioning making rooms very hot and stuffy

トリップアドバイザーの評価 1.0/5

768timp Couples - トリップアドバイザー認証口コミ

My wife and I stayed for 3 nights in early March 2025. The hotel is rather ‘tired’ and in need of renovation. Nevertheless, the staff were quite friendly. During our stay the weather was pleasantly warm and our room became stuffily hot - 25 degrees Celsius. But the air conditioning in the room would only blow hot air. I told the staff that I thought it was broken but was informed that, because it was winter, the air conditioning would indeed only provide hot air, and that we should open the windows to cool the room. Another staff member told me the air conditioning is only enabled in May. The windows in the room were only about 40 cm square and opening them (after they had been closed by housekeepers!) made very little difference to the temperature. Moreover, it was not practicable to keep them open during the night because of the hotel’s proximity to a noisy railway line. Consequently, we did not have one good night’s sleep during our stay. I find it unacceptable that a hotel should be so uninterested in its customers’ comfort. I urge anyone who likes to sleep in a cool room at night to avoid this one.

Stay somewhere else

トリップアドバイザーの評価 1.0/5

mickrab トリップアドバイザー認証口コミ

The bed is very comfortable, which is the only good thing about this hotel. No public area to relax in. No staff in bar, and seating has all the comfort of a North Korean bus station. The room is more broom cupboard than 20m². Perhaps because my wife was not able to travel with me, they decided they could give me a rubbish room. One lift not working and the other faulty, which is not good if you are 75 years old and on 5th floor. Very expensive for a very poor hotel.

A terrible experience

トリップアドバイザーの評価 1.0/5

andrewgN7867MX Friends getaway - トリップアドバイザー認証口コミ

The rudest staff I have ever encountered, a hotel that doesn’t know the meaning of the word hospitality. No guest service, not enough equipment and they even ran out of beer and closed the bar at 10pm. Asking for water was a huge inconvenience! Food was terrible, poorly cooked and cold. A complete joke!

Good evening, First of all, we would like to thank you for staying at the Mercure Grenoble Président hotel. As the person in charge of quality in this hotel, it is with particular attention that I read your comment. I was sincerely sorry to learn that your last experience in our hotel did not live up to your expectations. I want you to know that customer satisfaction is our top priority, so I apologise for the inconvenience. Rest assured that your comments will be taken very seriously and will enable us to improve even further. From September 2024, our hotel will be undergoing a complete makeover! We hope to be able to welcome you back once the work is complete and win back your trust! Until then, I wish you a pleasant day, Best regards, Maureen - Reception Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 157 件のレビュー 4.6/10 料理
  • 124 件のレビュー 4/10 設備
  • 111 件のレビュー 4.6/10 清潔さ

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