Mercure Grenoble Centre Président hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 726 ulasan

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Mercure Grenoble Centre Président hotel - Image 1
Mercure Grenoble Centre Président hotel - Image 2
Mercure Grenoble Centre Président hotel - Image 3
Mercure Grenoble Centre Président hotel - Image 4
11, rue Général Mangin, 38100 GRENOBLE, France

Deskripsi

Keistimewaan hotel

  • Certified ALLSAFE

  • Free parking

  • 6,727 sq.ft. (625m2) of flexible lounge space

  • Bar, Restaurant, Room service

  • Garden, Terrace, Pool, Sauna and Fitness Room

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Lokasi hotel

Mercure Grenoble Centre Président hotel

11, rue Général Mangin
38100 GRENOBLE
France

GPS:45.179852, 5.720304

Telepon
Fax +33 4 76 56 26 82

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

L INSTANT M

Our restaurant has a new Brasserie Maison menu since 17 April. Come and discover it. Our team welcomes you from Monday to Thursday evening from 7pm to 9:45pm.

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Peringkat ALL  4.2/5  726 ulasan

Peringkat TripAdvisor  4.0/5  529 ulasan

A terrible experience

Catatan Tripadvisor 1.0/5

andrewgN7867MX Friends getaway - Ulasan TripAdvisor tersertifikasi

The rudest staff I have ever encountered, a hotel that doesn’t know the meaning of the word hospitality. No guest service, not enough equipment and they even ran out of beer and closed the bar at 10pm. Asking for water was a huge inconvenience! Food was terrible, poorly cooked and cold. A complete joke!

Good evening, First of all, we would like to thank you for staying at the Mercure Grenoble Président hotel. As the person in charge of quality in this hotel, it is with particular attention that I read your comment. I was sincerely sorry to learn that your last experience in our hotel did not live up to your expectations. I want you to know that customer satisfaction is our top priority, so I apologise for the inconvenience. Rest assured that your comments will be taken very seriously and will enable us to improve even further. From September 2024, our hotel will be undergoing a complete makeover! We hope to be able to welcome you back once the work is complete and win back your trust! Until then, I wish you a pleasant day, Best regards, Maureen - Reception Manager

Very Good

Catatan Tripadvisor 4.0/5

ScottMoore444 Ulasan TripAdvisor tersertifikasi

Great wee one nighter in here in the lovely city of Grenoble. The hotels just out of the centre and we found it easily accessible via public transport. The hotel team were all very pleasant and welcoming. We didn't eat in the hotel but we used the spa area which was very nice. If I'm back in Grenoble I'd stay here again.

Bonjour, Tout d’abord, nous vous remercions d’avoir laissé un commentaire suite à votre séjour à l’hôtel Mercure Grenoble Centre Président. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes ravis de lire que l'ensemble de nos services ont su répondre à l’ensemble de vos attentes. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement, Maureen - Cheffe de réception

It’s ok, nothing special

Catatan Tripadvisor 3.0/5

Susan M Couples - Ulasan TripAdvisor tersertifikasi

The hotel is located outside of the old centre and there is plenty of parking (outside). We were checked in well and our room had a view of the valley. Large bed, table and 2 chairs, working aircon. Fairly comfortable but bland. Bathroom had a a rain shower head and another (focussed against the wall tho). Toilet was in the bathroom. It’s about a 15 minute walk to the old town so ok.

Dear guest, We thank you for your time and your feedback following your stay in our hotel. We will share it to our staff and we hope to see you during your next trip in Grenoble ! Warm regards, Victor Room Division Manager

Good place

Catatan Tripadvisor 4.0/5

baliani2022 Bisnis - Ulasan TripAdvisor tersertifikasi

It is a good hotel, the location is more or less normal. I liked the food and service, and the friendly staff. Unfortunately, I had to change the room key every day and sometimes twice a day which caused me discomfort but then as I was explained I had the card and phone in one pocket which made it no longer work

Dear guest, We thank you for your feedback following stay in our hotel. We will share it with our staff to improve our quality and we thank you for your comments about the staff. We hope to see you soon ! Warm regards

Amazing hotel

Catatan Tripadvisor 5.0/5

hayat e Couples - Ulasan TripAdvisor tersertifikasi

I stayed in this hotel and enjoyed the facilities very quiet , Nice location and breakfast ….. We loved the enthusiastic of the staff specially the housekeeping Lady her name is AICHA. Was super excellent very friendly and helpful .. will stay again and again in this place

Dear Guest, We thank you for your kind comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team and with Aïcha. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 145 ulasan 7.6/10 Lokasi
  • 387 ulasan 5.6/10 Kamar
  • 405 ulasan 8.6/10 Pelayanan
  • 13 ulasan 6.2/10 Internet
  • 164 ulasan 3.9/10 Makanan
  • 156 ulasan 6.6/10 Sarapan
  • 126 ulasan 4.6/10 Kebersihan
  • 88 ulasan 3.2/10 Fasilitas

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