Mercure Hotel Garmisch-Partenkirchen 4 étoiles

Note Avis clients (Note ALL) 4.2/5 796 avis

Mercure Hotel Garmisch-Partenkirchen - Image 1
Mercure Hotel Garmisch-Partenkirchen - Image 2
Mercure Hotel Garmisch-Partenkirchen - Image 3
Mercure Hotel Garmisch-Partenkirchen - Image 4

Description

Les plus de l'hôtel

  • Restaurant spacieux de style bavarois

  • Biergarten paisible avec vue panoramique sur les Alpes

  • Studio multimédia à l'hôtel

  • Espace de loisirs avec piscine, sauna, massage et hammam

  • Situé directement sur l'historique Ludwigstrasse

Nos hébergements

Réserver cet hôtel

Localisation de l'hôtel

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467 GARMISCH-PARTENKIRCHEN
Allemagne

GPS:47.491116, 11.112724

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

ALT-PARTENKIRCHEN

Le confortable restaurant Alt-Partenkirchen est l'endroit idéal pour se réapprovisionner en délices bavarois. Chaque jour, diverses spécialités savoureuses de la région sont également servies dans le café en plein air.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  796 avis

Note TripAdvisor  3.5/5  943 avis

Note Avis clients 4.0/5

M. En famille - Avis confirmés ALL

Dear M., Thank you for your feedback. We’re sorry to hear that your arrival experience did not fully meet your expectations. A warm welcome and a friendly smile should always be part of our service, and I sincerely regret that this was not your impression. Please rest assured that we’ve addressed this with our front office team, as every guest deserves to feel genuinely welcomed from the very first moment. We hope to have the opportunity to welcome you again and leave you with a more positive impression next time. Warm regards, Eva Binder General Manager

Excellent séjour

Note Avis clients 5.0/5

Romuald B. D. 🐻. Professionnel - Avis confirmés ALL

Bel hôtel bien situé mais ....

Note Avis clients 3.5/5

Bruno En couple - Avis confirmés ALL

Dear Bruno, Thank you for your feedback. We\'re glad to hear that you found our hotel comfortable and well-located. However, we sincerely apologize for the experience you had with our reception and restaurant staff. We strive to provide excellent service, and it\'s disappointing to hear that we fell short in this instance. We will address your comments with our team to ensure better communication and understanding with all our guests moving forward. We truly appreciate your input and hope you will consider giving us another opportunity to provide you with a more positive experience. Best regards, Eva Binder General Manager

Très très décevant

Note Avis clients 1.0/5

Daniel En famille - Avis confirmés ALL

Dear daniel, We sincerely regret that your stay did not meet expectations. The pool closure for three days due to unexpected maintenance was unfortunate, and we understand how disappointing this must have been, especially when traveling with children. We also apologize for the issues with housekeeping, room temperature, and service at reception. This is not the experience we aim to provide, and we will address these concerns with our team. Regarding the noise disturbances, we regret that the solution offered was not ideal and will work on improving how we handle such situations. On a positive note, we’re glad you found the rooms comfortable and enjoyed the breakfast. We appreciate your feedback and hope we may have the opportunity to provide you with a better experience in the future. Best regards, Eva Binder General Manager

Très décevant. surement pas un quatre étoiles

Note TripAdvisor 2.0/5

G254FXdanielp Avis TripAdvisor

Dear valued guest, Thank you for sharing your feedback. We regret that your stay did not meet your expectations. We strive to offer a comfortable and pleasant experience for all our guests, and we sincerely apologize for any inconvenience you encountered. We understand your disappointment regarding the temporary pool closure and truly regret the impact it had on your stay. While we provided an alternative swimming option, we acknowledge that it may not have been ideal given the weather conditions. Regarding noise disturbances, we take such concerns seriously. As a solution, we promptly offered you a room transfer during the night to ensure your comfort. We regret that this was not a perfect resolution but appreciate your understanding in such situations. Cleanliness and service quality are of utmost importance to us, and we will review your comments with our housekeeping and reception teams to improve our standards. We appreciate your feedback and hope to have the opportunity to welcome you again under better circumstances. Best regards Eva Binder General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 481 avis 8.7/10 Site
  • 938 avis 6.9/10 Chambre
  • 739 avis 7.5/10 Service
  • 6 avis 7.7/10 Internet
  • 652 avis 9.1/10 Petit déjeuner
  • 378 avis 4.4/10 Confort
  • 328 avis 7.3/10 Propreté
  • 144 avis 5.2/10 Installations

Dispensé par Trustyou

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Note Avis clients (Note ALL) 4.4/5 (1474 avis)

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