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Mercure Hotel Stuttgart Sindelfingen an der Messe 4 звезды

Примечание: отзывы клиентов 4.2/5 Отзывов: 2 449

сертифицированный отель ALLSAFE

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+ 20 Услуги

Особенности отеля

  • An ALLSAFE-certified hotel

  • 186 spacious guest rooms

  • Rustic cozy wine bar

  • Indoor pool and sauna to relax

  • Only 500m from the motorway exit A81 Sindelfingen-Ost

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 15h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными Платные услуги
  • Отель с номерами только для некурящих
  • Ручная регуляция температуры
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Химчистка / глажка
  • Банкомат
Развлечения и отдых
  • Бассейн с подогревом в помещении
  • Сауна
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 2
  • Бар (-ы): 1
  • Обслуживание в номере
  • Автомат для продажи закусок и напитков
Бизнес-услуги
  • Конференц-зал (-ы): 8
  • Бизнес-центр с самообслуживанием
  • Заказ услуг печати/копирования

Расположение отеля

Mercure Hotel Stuttgart Sindelfingen an der Messe

Schwertstr. 65
71065 sindelfingen
германия

Телефон: +49703161960

Факс: (+49)7031/6196888

Заезд с 15h00

Выезд до 12h00

  • BOEBLINGEN ZOB :  706 TEXTILZENTRUM

  • SINDELFINGEN ZOB :  711 TEXTILZENTRUM

  • VAIHINGEN ZOB :  BUS 84 MESSEHALLE

  • S1 :  S1 GOLDBERG

  • На самолете

    STUTTGART На расстоянии 13 км / 8,08 миль

  • На автомобиле

    A8 KREUZ STUTTGART На расстоянии 2 км / 1,24 миль

  • На автомобиле

    A81SINDELFINGEN-OST На расстоянии 0,6 км / 0,37 миль

  • На поезде

    STUTTGART MAIN На расстоянии 18 км / 11,18 миль

GPS:48.704585, 9.039484

Наши номера

At the Mercure Hotel Stuttgart Sindelfingen an der Messe you can choose between Standard Rooms with twin beds, double bed or double bed and sofa, Superior Rooms with double bed or double bed and sofa, and Privilege Rooms With a double bed. All 186 rooms have a/c, wi-fi and HSIA. Two children under 12 sleep in your room free, there is a 50% discount on a second room for children. Your pet is welcome (fee EUR 10/night).

Наши бары и рестораны

RESTAURANT

Тип кухни: Региональная кухня

In our restaurant, we serve regional dishes late into the evening in a contemporary setting. Come and try our traditional Swabian dishes and relax in the cozy surroundings. We are also happy to accommodate any special requirements you may have.

WEINSTUBE SCHWIPPE

Тип кухни: Региональная кухня

As well as a rustic dining room, "Weinstube Schwippe" also offers a beautiful terrace where you can enjoy a glass of wine. We are open every day from 4pm to 1am and can seat up to 80 guests.

WEINSTUBE SCHWIPPE

As well as a rustic dining room, "Weinstube Schwippe" also offers a beautiful terrace where you can enjoy a glass of wine. We are open every day from 4pm to 1am and can seat up to 80 guests.

Недоговорная фотография

  • понедельник закрыто
  • вторник закрыто
  • среда закрыто
  • четверг закрыто
  • пятница закрыто
  • суббота закрыто
  • воскресенье закрыто

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 8

  • Максимальный размер: 155 м²

  • Максимальная вместимость: 120 человек

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Отзывы наших гостей о
Mercure Hotel Stuttgart Sindelfingen an der Messe

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.2/5

Отзывов: 2 449

Рейтинг TripAdvisor 4.0/5

Отзывов: 547

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

super. möchte gerne wiederzrück

Примечание: Tripadvisor 5.0/5

a_saleem Family - 03/09/2021 Реальные отзывы TripAdvisor

It was a great. Just one suggestion, please try to make the swimming area safe for children, by clear demarkation lines and by keeping some safety equipments. Otherwise it was very nice stay and would like to stay again. Thank you

superb facility and service

Примечание: Tripadvisor 5.0/5

Escape729360 28/07/2021 Реальные отзывы TripAdvisor

fantastic hotel with friendly staff. swimming pool is awesome with spa. Room condition is really good I think it has been renovated. I am pretty sure even the TV was OLED or something. really impressive. overall, I would not hesitate to recommend this hotel to anyone I know. THank you.

отличные условия

Примечание: отзывы клиентов 5.0/5

С. Семьи - 22/06/2021 Проверенные отзывы - ALL

Отличные условия для пребывания , чистые и большие номера с удобными кроватями , отзывчивый и внимательный персонал , завтрак выше всяких похвал - разнообразно и вкусно , сауна и бассейн с удобным временем работы.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dario Tolksdorf Assistant General Manager

Absolutely satisfied

Примечание: Tripadvisor 5.0/5

IgorKolomiyets Business - 11/12/2019 Реальные отзывы TripAdvisor

I traveled with two children and was absolutely satisfied. Good location, perfect value for this price. Very friendly and helpful personal. Rooms are clean, have all you need. Will recommend this hotel to all.

Dear IgorKolomiyets, the only possible answer is to say THANK YOU! It's nice to read that we convinced you in every aspect and that especially our staff made your stay with us as pleasant as possible. We hope to see you again soon. Greetings from Sindelfingen, merry x-mas and a happy new year. Dario Tolksdorf Assistant General Manager

Комфортная гостиница в тихом месте

Примечание: отзывы клиентов 4.5/5

Д. Деловые путешественники - 30/09/2019 Проверенные отзывы - ALL

Внимательный и отзывчивый персонал, комфортный и уютный номер.

Dear guest, thank you very much for your feedback on your recent stay with us. We love to hear that our newly renovated rooms met your requirements and more important that our staff made your stay perfect, Thank You! Your feedback has been shared already with our whole team. Greetings and see you soon. Dario Tolksdorf Rooms Division Manager

Good service

Примечание: Tripadvisor 4.0/5

DAFA-jan Business - 13/05/2019 Реальные отзывы TripAdvisor

I have stayed on this hotel a copule of times. It is very convenient for Stuttgart Messe/Fair - only 15-20 min. in taxi. The staff is always very friendly and I feel always welcome. Good facilities and the restaurant serves good and tasting food.

Очень хорошо

Примечание: отзывы клиентов 4.0/5

Alex Деловые путешественники - 04/04/2019 Проверенные отзывы - ALL

Обслуживание, рецепшн -выше похвал

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Hotel Stuttgart Sindelfingen

Нормальное качество обслуживания.

Примечание: отзывы клиентов 4.0/5

Oleksandr Деловые путешественники - 01/04/2019 Проверенные отзывы - ALL

Нормальное качество обслуживания. Минус в том, что нет своего спортзала и джакузи. Но в принципе, всё остальное нормально. Спасибо!

Dear Oleksandr, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Hotel Sttutgart Sindelfingen an der Messe

as expected

Примечание: Tripadvisor 4.0/5

Gerrit R Family - 31/12/2018 Реальные отзывы TripAdvisor

The hotel is perfect, however : when I asked by Phone the content of the menu (24 €), and i asked to reserve it, I got the answer that it is not necessary, the menu is always available and you can order it when you are in the restaurant.In the resto they told me it was "a mistake", I had to order it in advance and get a voucher. Result : what we order since more than 10 years, also this evening, I paid nearly the double.A joke or should we cry ? : when I asked to have no salt on the pommes frites, they answered to ask if it is possible, but anyway it woild take a longer time to get the meal. Indeed, it took anyway such a long time that at the moment of the dessert the kitchen was closed.Conclusion : very good hotel but be carefull for the restaurant.

Lack of staff training and greeting

Примечание: Tripadvisor 2.0/5

Experience198129 Family - 27/07/2018 Реальные отзывы TripAdvisor

I stayed with my family in the Mercure Hotel Stuttgart Sindelfingen an der Messe for 2 nights with my family which mean having a kid of 4 years and on of just 5 months. The following comment are made with objectivity and from a professional perspective as I was an Executive in Hospitality Management and today I am as an hospitality teacher what follow could be a case study to my students of what not to do and what need to be improve. - 1st night the front office agent Christoper made me a nice and good impression, courtesy and professionalism, but it stop here for the rest of the stay. - With an Accor Gold card member with 4 persons in the rooms, we had only as amenity, only 1 small bottle (0.3 cl) of sparkling water in the middle of summer and no fridge in the room. Any mini-bar has to be made to the reception and therefore no place to store or cold our beverage, which mean we have to consume it straight away. As room amenities that is almost it, no slippers, and the usual one that you can have in the bathroom, which mean you have to plan to take them with you. - The shower has a glass to separate it from the bathroom, but when you take your shower with the high-pressure head we put as much water in than out. - The bed lights had spider-nets and dust and the small spotlights with halogen are reachable by kid, which mean my 4-year-old one burn her finger by playing close to it. Today we do not use also for saving energy anymore halogen light but LED which save energy but as an advantage could stay cold and void to heart them. - The swimming pool has broken tales, no place to store shoes other than only 4 changing box which doesn’t follow hygiene standard to separate the changing area within the swimming pool. In the pool the tales are very slippery between the not deep and deeper part of the pool, same for the swimming stair, which do not have some strips to make it more safe and less slippery. No CCTV in the area, it could happen anything and nobody could will notice it. - The Winestube waiters do not know some of the product on there bar menu and are quite rude in the way they could answer to the guest. - On the checkout day the Housekeeper enter our room at 8:30 in the morning without knocking the door before and say the word “Housekeeping” - The parking is not free of charge for the guest as it is private, do not take any responsibility for what could happen to your car and do not have CCTV. Guess what my car was scratch during the night and no staff wanted to bother the manager for this incident. I had to insist to meet him. According to the hospitality rules if you charge something you have to provide a service, which mean they just can’t just charge you and be not reliable and not providing any service just the place or they have to make it for free. It is like today if a hotel asks you to pay for the WIFI, it will be strange. Even more when opposite to the hotel you have free parking place. - The last thing the manager told me they are Mercure but not Accor are they are Franchisee. According to what I know Mercure belong to Accor brands. It is like you go to a McDonald and you ask for a BigMac and the answer will be, we don’t make BigMac because we are in Franchise Management. In other words if you accept to take the name and use the brand to promote your hotel you have to follow the group and brands standards. All this could be sort it out if the hotel staff will have the Accor hotelier spirit and have received a better training in order to deal with guest and provide a better customer satisfaction

Disappointed again

Примечание: Tripadvisor 3.0/5

garykirsner Business - 10/05/2018 Реальные отзывы TripAdvisor

Stayed here last year. It was in need of a renovation and better Internet Service. I gave this hotel another chance because I was told a renovation would be done soon. While a renovation was taking place during my stay, I was given an old room. Maybe none of the rooms had been finished, The Internet was supposed to have been updated. It was still very slow, 4.0 MPS. Outdoor parking, away from the city center at 13.00 Euros per day is excessive.

Все супер

Примечание: отзывы клиентов 5.0/5

Larisa Пары - 03/10/2017 Проверенные отзывы - ALL

Нас приняли без проблем...даже если мы приехали в 12.00....а надо было в 15.00....все было замечательно..

Dear Larisa S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Is good but can improve

Примечание: Tripadvisor 4.0/5

Hugo I Business - 27/09/2017 Реальные отзывы TripAdvisor

The hotel in general is good but there are things that can be improved like the housekeeping service, the attention in general, the beds and some other minor details which will make it a much better hotel. But I have to say one of the receptionists (Carolina Supper) is the best. Really helpful and always friendly.

Dear Hugo I, Thanks for your time you have taken to comment your stay. We attach great importance to providing our guests with individual and personal service. It is nice to read that you enjoyed your stay with us at the hotel. I would like to give your positive feedback on our service qualities to the entire Team and especially to our receptionists. We are already looking forward to your next visit and would like to welcome you and your family back soon in our house. Best regards Mareike Eimert Guest Relation

Good hotel for business stay

Примечание: Tripadvisor 5.0/5

DAFA-jan Business - 13/05/2017 Реальные отзывы TripAdvisor

Stayed at the hotel several times. It has good facilities and the staff is very service oriented and nice. The restaurant has a wide and good selection of food and wine. The food is well prepared. The rooms are clean and quiet. The air conditioning could however be improved

Dear DAFA-jan, Thank you very much. We may not want a nicer response of our guests for a stay. It really very pleased that you feel comfortable with us and will do everything continue to keep it that way. Kind regards

Business Trip

Примечание: Tripadvisor 4.0/5

Delawa Business - 09/04/2017 Реальные отзывы TripAdvisor

Hotel OK because next to messe, poor environment between parking lots and roads, need to have a way of transporattion in order not to be stuck there The room is like in all the Mercure hotels convenient enough without any charm or personnality

Dear Delawa, it's always a great feeling to have been our guests a comfortable stay. Thank you, that you were with us and thank you for your kind words. Let us hope to welcome you with us in the future. Best regards Mareike Eimert Guest Relation

Over-booking strategy at this hotel - don't be sure to get a room even if you have a confirmed booking

Примечание: Tripadvisor 1.0/5

J178PChelenam Business - 27/03/2017 Реальные отзывы TripAdvisor

I knew when i booked this hotel that an exhibition was held in the area and it was difficult to find rooms. Therefore I guaranteed my reservation of two privilige single rooms to me and my colleague including late arrival. At arrival only my room was available - my colleague had to be transfered by taxi (paid by the hotel) to the neighbour Mercure hotel. Once there he was offered a conference room with a temporary folding bed placed in one corner of the huge room..... 50 EUR in discount and free breakfast was a nice gesture from the hotel but not at all compensating for the discomfort. The second night I could transfer to the room category I had booked. I received a small discount for the first night but having the trouble of changing room and the mishap with my colleague hardly made us feel welcome. Being a Platinum member of Accor since some years, I sometimes get a room upgrade but this was the first time ever I had a downgrade. I do not recommend this hotel and I will not stay there again

Dear J178PChelenam, thank you for your reservation and your comment. We are sincerely sorry that we could not meet your expectations and you were disappointed. For the inconvenience regarding your reservation, we sincerely apologize. We already improved our handling in this case. At this point remains only the request to give us another chance to convince you during your next stay with service from our hotel and service to give you an unforgettable stay. Best Regards Mareike Eimert Guest Relation

Shambolic!

Примечание: Tripadvisor 2.0/5

MikeNottsUK Business - 06/03/2017 Реальные отзывы TripAdvisor

A room was not available even though I had a valid booking reference from the Accor website. I had booked two rooms with one in the name of another colleague. I was told he had not checked in but this was not the case.The reception staff were totally clueless.

Dear U4894OPmichaelr, thank you for your reservation and your comment. We are sincerely sorry that we could not meet your expectations and you were disappointed. For the inconvenience regarding your reservation, we sincerely apologize. At this point remains only the request to give us another chance to convince you during your next stay with service from our hotel and service to give you an unforgettable stay. Best Regards Mareike Eimert Guest Relation

Poor reservation system

Примечание: Tripadvisor 1.0/5

stefansW1657NC Family - 26/02/2017 Реальные отзывы TripAdvisor

Despite two confirmations prior to our arrival, the two room we booked were not available. We had to move to an other Mercure Hotel, without a swimming pool, witch was very disappointing for our kids.

Dear stefansW1657NC Thank you very much for your booking and comment. We are sincerely sorry that we could not meet your expectations and you were disappointed. We apologize for the inconvenience. All of our Guest can use all facilities (gym, swimingpool, Sauna) in both hotels. At this point, there is only the request to give us another chance to convince you of our house during your next stay with our service and to make you an unforgettable stay. We look forward to you! Best regards Mareike Eimert Guest Relation

Great location if you're on a road trip, don't stay if it's hot weather!

Примечание: Tripadvisor 3.0/5

loopstermc Family - 31/08/2016 Реальные отзывы TripAdvisor

Apparently family rooms start on floor 5 which I find hard to believe but that's what I was told when I checked in. So if you have kids and want a low floor room, it's not possible! The rooms are in need of a refurb but have everything you need apart from effective aircon. Admittedly it was 33 degrees when we stayed but unless you stood next to the vent, you wouldn't know you had aircon. Balcony door could be fully opened but with children you wouldn't want to leave the door open especially if you're on floor 5!!! Breakfast pretty good. Evening meal in the Weinstube very good. Indoor pool looked lovely but didn't use it. Plenty of car park space. Reception staff varied, one rather frosty, one smiley and helpful.

Dear loopstermc, Thank you were our guest and thank you rated your stay, we have evaluated internally, of course, killed to improve our service. We are pleased that our breakfast was to your satisfaction. I will discuss the Situation about the balcony door with our Manager. Maybe we can improve this with our next renovation. We look forward to welcoming you in the future with us. Best Regards Mareike Eimert Guest Relation

Excellent as always

Примечание: Tripadvisor 5.0/5

ivank174 Family - 24/07/2016 Реальные отзывы TripAdvisor

Many thanks for a consistently great stay at your hotel, and the reason we keep coming back. If I could mention only 1 thing, it would be that the room we stayed in did not have a fridge, but this did not and does not change our high opinion and appreciation of Mercure Sindelfingen.

Dear Ivan K, thank you very much to tell us about your experience during your stay with us. We always appreciate to recieve a positive Feedback. We already make a note in your guestfile about the the preferred room. We are looking forward to your next visit in Sindelfingen Best regards Mareike Eimert Guest Relation

Последние отзывы: 20

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