It is a budget hotel and does the basics well enough. Staff were friendly and polite and breakfast was as good as I have had in "posher" places. The food served in the evening is best avoided but it doesn't claim to be a restaurant. Servicing of rooms unpredictable. Sometimes the room would be serviced while I took breakfast, sometimes after lunch, perhaps my only complaint, but of no conséquence to the overnight taveller.

Well situated right behind the Motorpoint Arena and not far from the City Center. However, it was pretty basic as expected. Someone had stolen the bar from the wardrobe, so couldn't hang my suit. Tea and coffee and a bed is all you get. The bathroom is a plastic box that feels like it will fall apart if you use anything, but it was ok in the end. This is just about a bed for the night and nothing more. Staff were nice and friendly though.

Everything that I expected from the hotel. Very comfortable room, Staff were polite, caring and helpful. Public areas were clean and sufficiently spacious to enable reasonable social distancing given the current Covid-19 pandemic situation.

Hotel near to the cenre of Cardiff. Easy walks to Queen Street and Central stations and to the shopping area and pubs and castle. Very close to the motorpoint arena for concerts and the principality stadium

Room not cleaned and not replenished, had to ask for clean cups, tea & coffee. Key card didn't work on several occasions, having to go back downstairs to get it re set. Not told when booked that bar and restaurant would be closed. Last morning a leak from the veimh from the room above, just missing bags we had near by. Left quite a puddle. Location was good, but room really needs updating, comfier bed and new carpet.