Informacja

Hotel ibis Cardiff 3 gwiazdki

Ocena klientów 4.3/5 Liczba opinii: 4 149

hotel certyfikowany ALLSAFE

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ibis Cardiff
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+ 6 Usługi

O hotelu

  • An ALLSAFE Clifton Environmental Services certified hotel.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Zewnętrzny parking publiczny  Płatne usługi
  • Liczba pokoi dla niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • CARDIFF AIRPORT Płatne usługi
  • LATE CHECK-OUT UP TO 5PM Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1

Lokalizacja hotelu

ibis Cardiff

Churchill way
CF10 2HA cardiff
wielka brytania

Tel: +442920649250

Faks: (+44)1462/650528

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    CARDIFF AIRPORT W 32,19km / 20 mil - Płatne transport

  • Pociągiem

    CARDIFF CENTRAL W 0,8km / 0,5 mil

Pozycja GPS:51.479686, -3.170738

Nasze pokoje

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bedZdjęcie nieumowne

  • Maksymalna liczba osób: 2
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 bedsZdjęcie nieumowne

  • Maksymalna liczba osób: 2
  • Widoki: Od strony miasta *

W zależności od dostępności

  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Accessible Room with 1 double bedZdjęcie nieumowne

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Widoki: Od strony miasta *

W zależności od dostępności

  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Nasze restauracje i bary

FOGG'S

Rodzaj serwowanej kuchni: Międzynarodowa

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Opinie gości dotyczące hotelu
ibis Cardiff

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.3/5

Liczba opinii: 4 149

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 474

Unable to get into our room with all our things in at 10pm

Ocena na stronie TripAdvisor 1.0/5

j0rdanj13 02/12/2020 Opinia zatwierdzona w TripAdvisor

Would award 0 stars if I could. Was locked out of our room when we arrived back at hotel at 10pm after food and drinks. We was then placed in another room with none of our stuff to sleep. After sleeping in another room we then got into our own room at 7am. I tried to complain at reception when leaving and she told me she would investigate and email me however I haven’t had any explanation and no apology.

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

lack of customer care

Ocena na stronie TripAdvisor 1.0/5

Jacqueline H 06/08/2020 Opinia zatwierdzona w TripAdvisor

Before my stay I contacted Ibis regarding my unease at travelling and they agreed to defer my visit until next year rather than refund. I have since not had email confirmation, and worse, they keep sending me emails saying how they are looking forward to seeing me, that I can check in on line, and not they hope I enjoyed my stay. Obviously they do not care enough to realise I have not been, nor confirm deferred booking. Just kept my money.

I am really sorry to hear that your experience is not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

We didnt stay

Ocena na stronie TripAdvisor 1.0/5

craig0172020 01/08/2020 Opinia zatwierdzona w TripAdvisor

We were not able to stay as we were and still are unable to leave Australia. So far after numerous emails we have not been given a refund, even though the Accor website states we are entitled to one. So I would have to say the service is non existent and I would not rate them very well at all

I am really sorry to hear that your experience is not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

My Ibis Cardiff Hotel Review

Ocena na stronie TripAdvisor 4.0/5

akazizaa1 23/01/2020 Opinia zatwierdzona w TripAdvisor

A hotel in a great location. Nice rooms, clean and tidy. Flat screen t.v. in room and tea/coffee making facilities available in rooms. Friendly and helpful staff. Wi-fi available in hotel and restaurant service

Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Cardiff. I look forward to welcoming you back again soon. Kind Regards Marc Lock

Dirty noisy room.

Ocena na stronie TripAdvisor 1.0/5

sbaxter803 Business - 07/10/2019 Opinia zatwierdzona w TripAdvisor

My stay was terrible. There was a badly cleaned pile of sick in the corner with stains on the wall and still sick on the carpet, the room did not feel clean. The room next door were plating music loudly until late. The curtains did not close and the street light was right outside the window shining in through the gap. All in all a terrible nights stay. I will not be staying with IBIS again. I have made a complaint about the sick stained floor but am yet to hear back.

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Great stay

Ocena na stronie TripAdvisor 5.0/5

rmon_amrun Couples - 27/06/2019 Opinia zatwierdzona w TripAdvisor

The accommodation was simply fine.Great staff,tidy place, very quiet although very central.The room was simply fine and the shower was superb - very large - hard to find. Had all the basic amenities required.Thanks :) Will be back again for sure..

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Marc Lock

Old hotel bad relation QUALITY/PRICE

Ocena na stronie TripAdvisor 3.0/5

miguelbiscoito Couples - 25/06/2019 Opinia zatwierdzona w TripAdvisor

This is a very old hotel, small rooms, it was missing personal in the reception to attend us. This hotel is very expensive acording To the quality of the rooms. I will not repeat Ibis Cardiff. Other Ibis hotels in other cities are better

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Never again !

Ocena na stronie TripAdvisor 2.0/5

Venture66838530102 Family - 25/06/2019 Opinia zatwierdzona w TripAdvisor

Stayed at the ibis for 3 nights. Although it states its a budget hotel, i was at least expecting a toilet roll. Had to ask twice at reception for a toilet roll as there was none when we arrived and the cleaner never replaced the empty one. After 24hr our key card would not work so i had to go back to the reception each day for it to be reactivated. Although this was a budget hotel it still cost £115 per night due to pink being on at the stadium. The least we expected was a loo roll.

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Marc Lock

trains

Ocena na stronie TripAdvisor 3.0/5

james M Couples - 19/06/2019 Opinia zatwierdzona w TripAdvisor

don't get a room at the back of this hotel unless your a heavy sleeper, the train line is just at the rear and very noisy. apart from that breakfast was good and staff helpful, during our stay the lift was not working.

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Marc Lock

Staff are friendly and helpful

Ocena na stronie TripAdvisor 4.0/5

kenyko23 Business - 12/06/2019 Opinia zatwierdzona w TripAdvisor

First time stay Ibis Cardiff Center hotel, the staff are friendly and helpful, guide me on shopping area, drinks, restaurant and bar area. Recommend to stay for business or family trip. I will book again if travel to Cardiff.

Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Cardiff. I look forward to welcoming you back again soon. Kind Regards Marc Lock

Excellent place to stay in Cardiff.

Ocena na stronie TripAdvisor 4.0/5

FrequentFlier276979 Couples - 26/05/2019 Opinia zatwierdzona w TripAdvisor

Our room was adequate for our stay. Close enough to walk into the city centre, but just far enough away from the bustle. The staff were reserved but helpful. The breakfast had enough options to satisfy, and the food was tasty.

Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Cardiff. I look forward to welcoming you back again soon. Kind Regards Marc Lock

Cardiff trip

Ocena na stronie TripAdvisor 3.0/5

Paul M Couples - 06/05/2019 Opinia zatwierdzona w TripAdvisor

Everything was fine with the hotel. It was not far from the city centre. The room and breakfast was pretty standard. Upon check out, I was surprised that Ibis imposed a baggage hold charge for my 1 bag. I stayed at different Ibis locations previously and this charge was never applied. When was this charge first introduced? Perhaps I need to re-evaluate whether I would stay at the Ibis from now on.

Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Cardiff, although shocked that Ibis Cardiff is the first hotel that you have experienced the minimal cost for keeping luggage safe after you have checked out of the hotel. This policy was introduced in 2013 across all ibis Hotels in the UK. I look forward to welcoming you back again soon. Kind Regards Marc Lock

Usually very good Service

Ocena na stronie TripAdvisor 5.0/5

IILizzie Family - 12/03/2019 Opinia zatwierdzona w TripAdvisor

Have stayed here many times before and have always rated this very highly. All of the staff were very friendly and helpful, apart from one ....... Had a drink following a concert and the man who served us wasn't very friendly. Didn't say please or thank you and after some confusion over change didn't even say sorry.

Thank you for taking the time to write a review about your recent visit to ibis Cardiff. I am delighted that you enjoyed your stay and we have noted your comments about your experience at the bar, which we would like to address. Please could you contact me on 02920 649250. Kind regards Marc Lock

Good address but..........

Ocena na stronie TripAdvisor 3.0/5

John B Solo travel - 28/02/2019 Opinia zatwierdzona w TripAdvisor

This hotel is ideally situated in central Cardiff. The staff are friendly and helpful. The food available is very industrial (if available !) Indeed a special menu had been printed omitting burgers, which are normally on sale.A railway line is very noisy for those with rear rooms.

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Marc Lock

A Sunday Night in Cardiff

Ocena na stronie TripAdvisor 4.0/5

timj753 Couples - 25/10/2018 Opinia zatwierdzona w TripAdvisor

Cardiff offers a huge range of hotels at all levels of luxury, price & location. The IBIS scores maximum in terms of price and location. It's not the most luxurious hotel in the area, but that is easily balanced by the price. to be fair it doesn't make any unrealistic claim to be a top end hotel, and it was certainly clean enough and offered a very pleasant stay. it's located just a few hundred meters from Queens Street and serves all of Cardiff's central areas really well.A special thank you to all the staff, who without exception were very friendly & helpful.Great value and a great night.

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Marc Lock

Ibis Cardiff

Ocena na stronie TripAdvisor 5.0/5

jbstopford Business - 05/10/2018 Opinia zatwierdzona w TripAdvisor

I visit the Ibis Hotel Cardiff regularly and have always found the Staff friendly and pleasant. The Hotel is clean, well maintained and the rooms have all that I require.. The security of the building is good. The buffet breakfasts are fine offering a varied choice of food. Whenever I stay in Cardiff the Ibis is always my first choice.

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Marc Lock

Great location, no car park and a bit noisy

Ocena na stronie TripAdvisor 3.0/5

JamieM3124 Business - 14/09/2018 Opinia zatwierdzona w TripAdvisor

Great location in amongst all the action and across the road from the arena. The lack of a car park is a nuisance and the one across the road is expensive. Good staff, very friendly with a little bar and breakfast area. Breakfast was a buffet that was a bit over cooked.

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Marc Lock

Well located

Ocena na stronie TripAdvisor 4.0/5

GillJezz Couples - 09/09/2018 Opinia zatwierdzona w TripAdvisor

A really convenient location for the centre of Cardiff, especially if you're going to see something at the Motorpoint Arena. Street parking nearby overnight for free. Two fabulous restaurants right next to it (Madeira and Thai House). A clean, tidy hotel with good service. I have used this in the past for business too.

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Marc Lock

Another Good Sojourn at Ibis Cardiff

Ocena na stronie TripAdvisor 4.0/5

Alan W Solo travel - 30/08/2018 Opinia zatwierdzona w TripAdvisor

I stayed last weekend for 3 nights. Everything provided by the hotel was up to its usual good standard. Breakfast sausages could be better though. The WiFi worked well I am pleased to say. I shall be staying there again very soon.

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Marc Lock

Overpriced for unsatisfactory room

Ocena na stronie TripAdvisor 2.0/5

mrm2000uk Couples - 11/08/2018 Opinia zatwierdzona w TripAdvisor

We had to move from the first room because of several pubic hairs on the bed and the sliding door to the toilet/bathroom was broken. Supposedly an accessible room, luckily my wife didn’t need her wheelchair because it wouldn’t have got into the room. Struggled just wheeling our case through the door. Both rooms looked dated and were in need of refreshing. Considering the price of the room, certainly expected more. Whilst gathering our belongings the next morning, we found litter under the bed with receipts dated a week before so the room hadn’t been clean properly since then. Refunded for the stay but it was all just a bit of a shambles really. Customer service was really good though, can’t fault that.

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Najnowsze opinie: 20

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