Congress Hotel Mercure Nuernberg an der Messe bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 947 ulasan

Congress Hotel Mercure Nuernberg an der Messe - Image 1
Congress Hotel Mercure Nuernberg an der Messe - Image 2
Congress Hotel Mercure Nuernberg an der Messe - Image 3
Congress Hotel Mercure Nuernberg an der Messe - Image 4

Deskripsi

Keistimewaan hotel

  • Surrounded by greenery and located right next to the park - includes a jogging track

  • The Nuremberg exhibition center and the stadium/arena are within walking distance

  • Stylish restaurant and bar with a large terrace area

  • Reach the heart of the city in just 15 minutes with the U-Bahn

Akomodasi kami

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Lokasi hotel

Congress Hotel Mercure Nuernberg an der Messe

Münchener Str. 283
90471 NUREMBERG
Germany

GPS:49.424007, 11.106656

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

TANGRAM

International cuisine in the elegantly modern Tangram restaurant. Enjoy the views from the terrace surrounded by greenery. Please note that opening hours may vary due to the current situation.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  947 ulasan

Peringkat TripAdvisor  4.0/5  418 ulasan

Good stay

Catatan Tripadvisor 4.0/5

U2985WMstefanon Bisnis - Ulasan TripAdvisor tersertifikasi

Good hotel, nice room and bathroom, cleaned, just outside the city; located a 10' walk from the underground that leads you easily to the city center. Lack of lights outside the entrance stairs. Private parking slot

Dear U2985WMstefanon, thank you for the good review. We are happy that you enjoyed your stay and hope to welcome you again soon. Sincerely, Anja Bach Assistant General Manager

Worst service EVER

Catatan Tripadvisor 1.0/5

808nerminek Keluarga - Ulasan TripAdvisor tersertifikasi

Worst service and customer service EVER Not recomended at all....will never ever stay with mercure hotels chain again because of this terrible mercure hotel!!!!!! Really disappointed Not a 4 stars hotel at all

far from center

Catatan Tripadvisor 3.0/5

karen and don g Couples - Ulasan TripAdvisor tersertifikasi

The hotel was good and located in a beautiful park on a lake. However, the location is far from everything except the rally grounds. Unless you have a car or are planning or use taxis this location is very inconvenient. Our room was clean and quiet.

Dear goneAlberta, thank you for the review. We are glad you enjoyed your stay and hope to welcome you again. Best regards. Anja Bach Assistant General Manager

Great two night stay!

Catatan Tripadvisor 5.0/5

553elissas Keluarga - Ulasan TripAdvisor tersertifikasi

We enjoyed our stay. Three of us had a large room with three twin beds. And the wonderful vroom vroom alarm clock. No problem! That's why everyone stays there! We had a good dinner there, and good breakfast. And Lucia, the Italian chicken place across the road was great too! Only small complaint is the bathroom has no door for privacy.

Unfortunately a big disappointment, no 4 stars at all.

Catatan Tripadvisor 2.0/5

Hanca44 Couples - Ulasan TripAdvisor tersertifikasi

I start with the positive things. The staff at check-in and breakfast was really nice and helpful. Also the breakfast itself was tasty and fresh, with a variety of pastry, vegetables, fruits, cheese etc. Coffee very good. But. Too cold everywhere. In the breakfast room and mostly in the hotel room. When we arrived, we turned the heating on, but later in the evening, when we came back from the rain outside, the room was still cold and at ca. 10pm, the heating stopped working. So during the whole night we had to wear warm clothes for not to get cold. Also when you step to the floor in the bathroom, you need to have slippers. The other thing - sorry, but really disgusting (see the pic below) - is the bed heading. It's made of the artificial leather and it'scraped, greasy, sticky and smelly. At arrival covered with pillow. After all this, we decided to leave one day earlier as planned before. And at check-out, we were just told that they know about the issue and they are about to repair it. No sorry, no refund, no compensation. Neither the parking fee at least (10 eur/24 hours, 6eur for Accor members). As I am former Accor employee and member as well, I'm pretty sure I'll choose another hotel to stay in Nürnberg next time.

Dear Hana F44, thank you for taking the time rating your stay at Congress Hotel Mercure Nuremberg. I am sorry that your experience did not meet your expectations. We are happy that you enjoyed our breakfast and we will pass on your feedback to our team. At Mercure we strive to provide a superior service experience for every customer, so it is a pity we found out about your problems afterwards. We would have gladly taken care of it on site and would have offered you a different room. The issue regarding the heating in your room was reported to our maintenance manager and we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately we cannot understand your comment regarding a refund, since no refunds can be made on complementary voucher, as there is no monetary value here. Thank you again for your comments. Sincerely, Anja Bach Assistant General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 388 ulasan 9.2/10 Lokasi
  • 631 ulasan 6.2/10 Kamar
  • 558 ulasan 8.9/10 Pelayanan
  • 19 ulasan 6.2/10 Internet
  • 355 ulasan 8.5/10 Sarapan
  • 319 ulasan 6.2/10 Kenyamanan
  • 318 ulasan 5.4/10 Kebersihan
  • 183 ulasan 5.6/10 Makanan

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