ibis Strasbourg Sud la Vigie 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 276 件のレビュー

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13 Rue Ferdinand Braun, 67540 OSTWALD, フランス

説明

ホテルのその他の情報

  • Family Rooms for 3 or 4 people (on request)

  • The bar Le 67 is open 24/7 offering our regional wines.

  • Free large car park (cars, buses and motorcycles).

  • Restaurant

  • Reception desk open 24/7

当ホテルの客室

ホテル所在地

ibis Strasbourg Sud la Vigie

13 Rue Ferdinand Braun
67540 OSTWALD
フランス

GPS:48.534173, 7.691895

電話番号
ファックス +33 3 88 55 53 09

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

RESTAURANT LES RETROUVAILLES

Good news Our new room serving as both a restaurant and breakfast area is now ready to welcome you! The entire team is waiting for you.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  276 件のレビュー

トリップアドバイザーの評価  3.5/5  297 件のレビュー

incorrectly management and bad hotel

トリップアドバイザーの評価 1.0/5

Antonio M トリップアドバイザー認証口コミ

“I do not recommend this hotel to anyone. I went there with my school, and the staff was always rude and inefficient. On the first day, I sat on the toilet to take care of natural needs, and it broke in a way that was unsafe for my health. After the cleaning lady passed through, the toilet was deliberately broken even more so that the hotel could keep my deposit money. Breakfast was decent, but lunch and dinner were disgusting. The food was terrible, and the hotel’s overall build quality was awful!!!”

Dear , Thank you for taking the time to tell us about your experience at the ibis Strasbourg Sud La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concern , Sincerely, Toute l'équipe de l'hotel Ibis STRASBOURG SUD LA VIGIE

Practice and nice

トリップアドバイザーの評価 5.0/5

tjuri Solo travel - トリップアドバイザー認証口コミ

The hotel is good situated if you just need to stop during a night on a long trip. It is nice with renewed rooms, staff super-nice, there is a cozy room for breakfast (I just had a coffee which was delicious!), I don’t know if they also offer dinner, when I was there it was closed (covid maybe?)

Hello tjuri thank you for your feedback! We are delighted to see that you enjoyed your stay with us! Everything went well and we hope to welcome you back very soon. A beautiful day, cordially,

One night stop over visit

トリップアドバイザーの評価 1.0/5

reneday ファミリー - トリップアドバイザー認証口コミ

It has been the such a disappointment. For the last 10 years we’ve always stayed at an Ibis hotel when travelling from our home in Italy to our home in the uk. All the Ibis hotels we’ve stayed at have been good. This Ibis, however, was awful!! The room was small cramped and stuffy and the corridors and room smelt awful, it had an odd very unpleasant odour. And even tho I asked for a spray to eliminate the smell in our room no action was taken. We slept with the window open all night, very chilly. The food was less than mediocre. I had the lasagne which I think may have been well past it’s sell by date, however the pizza was freshly made and good. The staff were extremely friendly, and except for the room atomiser request, quite helpful. I was sad this Ibis at €88 per night, let the group down. I’m not sure we’ll stay at an Ibis again.

Dear reneday, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I am sorry that we didn't bring the spray in the room to clean the air. Please be sure that the restaurant serves fresh and homemade food, If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Good for a stopover but not a long stay

トリップアドバイザーの評価 3.0/5

Judi F Friends getaway - トリップアドバイザー認証口コミ

I stayed here for 4 nights on a group tour with 30 people. It would have have been OK for a one-night stop-over but I don't think it's really suitable for a longer stay. Although the staff were quite friendly and helpful they seemed at times to be completely overloaded when dealing with a group. I think they really need more staff. When most of our group came down for a drink before dinner there were only 2 people trying to do everything - serving drinks, setting tables, dealing with the check-in desk and answering the phone. They had to work very hard and generally managed to keep things more or less under control. We all ate dinner together and somewhat surprisingly the service was very good and quite quick - still with the same 2 people. The food was OK, not very imaginative, but what you would expect. The room and bathroom were both quite small with not much room to unpack our bags, although the bed was very comfortable and it was very quiet.

Dear Judy F, We very much appreciate your comments regarding your stay at the ibis Strasbourg Sud La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean room, convenient location

トリップアドバイザーの評価 4.0/5

LLaagel Couples - トリップアドバイザー認証口コミ

The hotel was nice. The room was small, but clean. The bed was very comfortable. I slept very well. It was a stop over for us, a place to sleep, after a Christmas party at a nearby restaurant. It is close to restaurants and shops, off the highway, and south of Strasbourg. There is a restaurant and free parking.

Dear Leslie L, We very much appreciate your comments regarding your stay at the ibis Strasbourg Sud La Vigie. It is always a pleasure to receive positive feedback and we will share it with our team. Thank you again for recommending our hotel sharing your experience, and we hope your next visit will be as pleasant as the previous one! Best regards A.Spinner Hotel Manager

との提携 TripAdvisor

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