Sofitel Bora Bora Private Island Hotel 5 stars

The staff at Sofitel Private Island were fantastic. nothing was too much trouble lead by Julien the team did their best to ensure our stay was perfect.

great experience, service was excellent, food left something to be desired

We stayed at the Private Island for one night in Overwater Bungalow. The Bungalow was awesome we loved it. From the Managers to all the staff we had the pleasure of dealing with they were outstanding and made us feel very welcome. The meal at night and the breakfast was lovely. The entertainer who sung and played the guitar added magic to our night. Can't say enough we loved it.

The staff were welcoming, attentive and helpful, however the resort is in need of an extensive, overall refurbishment as it is both tired and lacks the typical 4* features of similar resorts, e.g Swimming Pool. The Restaurant, which also accommodated the Reception and Concierge areas was a particular issue. The dinner menu was unimaginative and on two occasions the meal missed a crucial item and at 8.45am the hot food buffet items were gone, this is not a typical Sofitel experience !! Fortunately Bora Bora has some excellent dinner restaurants, which were also frequented by the Private Island Management !! We selected the Sofitel on Bora Bora as the venue for our 27th Wedding Anniversary,because our previous experience with Sofitel properties has been extremely positive ; this experience, except for the hotel staff, was disappointing. Particularly, when compared to our two night experience at the Tahiti Intercontinental, the Private. Island Resort was sadly, lacking and unacceptable.

Very courteous staff, loved the bongo low, will return again..

The island is well kept and the bungalore was amasing but the bathroom doors need to be cleaned regularly. The odour of raw sewerage need to be looked at so that when dining this does nto affect the visitors enjoyment.

A Sofitel property on Bora Bora, chosen because we haved previously stayed in numerous European Sofitel properties. Sofitel and Polynasia, a luxurious combination to celebrate a 27th wedding anniversary was the dream. The dream, sadly, was not matched by the reality. Sofitel has two properties on Bora Bora, the Sofitel Marara Beach Resort, which is closed for renovation and across the Lagoon, the Private Island Resort. serviced by private boat. The Private island property is at best "tired", in urgent need of renovation and lacking features and facilities associated with a 4/5 star Hotel. The restaurant, welcoming and service staffs were courteous and friendly and were the "highlights" of our visit. The restaurant, which also housed the Reception and Concierge areas, had an unimaginative and overpriced Dinner Menu, without any polynesian dishes, the buffet breakfast was limited at best, we declined to participate in lunch, at the property. The Island and overwater bungalows, although ideally situated, lacked any inside seating area (or seats) and needed to be upgraded, with a functional bathtub/shower and outlets with accesss to a mirror, important for wives !! Outside activities for guest were limited to canoes and snorkeling masks, but no swimming pool was available. The Private Island Resort. although in an idyllic position, is a satellite property of the now closed Sofitel Marara Beach Resort and needs that resorts features, facilities and management discipline to justify the 4 *ranking and it's associated costs. I understand that the Island Resort will be closed for renovation, when the Marara Resort open in 2020; the future renovation is needed now ! Sadly, an unexpected and disappointing experience.

We always felt welcome and appreciated. When there was an issue, staff were quick to accommodate our needs.

We had a great time staying at this hotel - great location, amazing staff and awesome facilities.

Absolutely amazing, staff were vere friendly and bora bora is absolute paradise. What you see in the pictures is exactly what you see in real life. Just beautiful! 1 Deyane (Diane) (sorry if i have spelt that wrong) was wonderful, friendly and very helpful. She made us very welcome, so A big thank you goes out to her

NO GYM! NO POOL! NO Boat service late enough to have dinner anywhere other then hotel! Staff was very nice

5 star service from start to finish!!! Every staff member ensured I was instantly cared for. The private boat from Sofitel Island to Airport was magical, and beyond convenient. The attention to detail is what I expect and they delivered!!

I stay at private islands for 2 night. Hotel surrounding is full of coral, spectacular view from view point. Good restaurant and service.

Everything was incredible from the food to the fun, and the people made us feel like we're family. We cannot speak highly enough about Sofitel and will recommend to all friends and family. We'll definitely be back!

Thank you for your great hospitality by your front of house staff. The F&B and reception staff were very accommodating, warm and friendly. They honoured our drink vouchers for the next day due to planned activities for when we originally booked. The rooms were clean and the overwater bungalow was amazing too. Spectacular views.