Sofitel Bora Bora Private Island Hotel 5 stars

Customer review rating 4.7/5 748 reviews

Sofitel Bora Bora Private Island
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Hotel extras

  • The only unique luxury boutique resort located on its own private island

  • Panoramic 360° views of Mount Otemanu, the Bora Bora lagoon, the islands of Raiatea and Tahaa

  • Exquisite tailor made service catering to your every need

  • Romantic Evening with Sunset Champagne followed by a gourmet dinner show on the beach.

  • A Lagoon Tour swimming with rays, sharks and ending with a Polynesian picnic.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool (Nearby)
  • MassagePaying
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Copy/print service availablePaying
Information message

Hotel location

Sofitel Bora Bora Private Island

Nunue - VAITAPE BORA BORA
FRENCH POLYNESIA
BP 516
98730
nunue
french polynesia

Tel: +68940605600

Fax: (+689)40605666

Check-in from 14h00

Check out up to 11h00

  • By plane

    BORA BORA MOTU MUTE At 15km / 9.32 miles - Shuttle paying

  • By plane

    BORA BORA MOTU MUTE At 11km / 6.88 miles - Shuttle paying

  • By plane

    PAPEETE FAAA At 250km / 156.25 miles - Shuttle paying

  • By helicopter

    BORA BORA AIRDROME At 7km / 4.35 miles

GPS :-16.539106, -151.728002

Our accommodation(s)

ISLAND LUXURY LODGE, 1 King Size Bed 34 m², 12 m² terrace, King Size bed, air conditioning, fan, safe, minibar, rain shower, bathroom and separate WC, no rollaway bed but existing sofa bed.

LUXURY VILLA, 1 King Bed, Ocean View

  • Max. number of persons: 2
  • Area: From 69 / 743 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Villa

Our restaurants and bars

MANU TUKI RESTAURANT

Type of cuisine: International

Manu Tuki, housed in an impressive chapel pandanus restaurant, offers breathtaking panoramic views of the lagoon and Mount Otemanu Bora Bora. Fine cuisine and wine cellar complete this enchanting setting.

Menu (PDF)

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAKO BAR

Non contractual photo

Located on a panoramic terrace (360° lagoon view), the Mako bar provide the perfect place to relax at any time of the day. Local and international cocktails, we also offer a variety of cigars.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Bora Bora Private Island

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

748 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,134 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Beautiful location, amazing water

Customer review rating 4.7/5

Daniel M. Couples - 19/03/2020 Confirmed reviews ALL

We severely enjoyed our stay. The location is gorgeous, staff was great, views from over water bugalow were beautiful, resort was lovey. Enjoyed kayaking around the island. Bungalow were nice. Only complaints were the coach roaches in the bungalow’s and food choice was limited. We only stayed 3 nights, and we were getting sick of the limited menu. Enjoyed the free shuttle to mainland so we could try food on mainland.

Dear Mister M., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Private Island. It is always a pleasure to receive positive feedback. I will share your comments with our team, in particular our chef, in order to adjust our catering offers. Despite daily treatments and cleaning of our rooms, we can sometimes have insect visits. We apologize. I am sure that these comments will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pierre ROBLEDO Resident Manager Sofitel Bora Bora Private Island

Beautiful hotel, in every respect!

Customer review rating 4.7/5

Traveler Couples - 12/03/2020 Confirmed reviews ALL

We chose this hotel along with the Intercontinental for our time on Bora Bora. The Sofitel was superior in almost every respect (they both had equally wonderful staff!). The rooms were clean, spacious and well-appointed. Daily still and sparkling water was most appreciated. When we requested diet soda instead of regular, they remembered every day. The bathroom was spacious with lovely amenities. The snorkel gear and paddle boards were of excellent quality. Snorkeling was incredible! We had dinner there each night, and it was great. The numerous seating areas around the property provided panoramic views, and often were decorated with fresh flowers. We wish we had chosen to stay there for more nights (we stayed three).

Dear Mrs. W., Thank you for your return following your stay with us at the Sofitel Bora Bora Private Island. It is with great pleasure that we receive your magnificent compliments and are very pleased to read that you enjoyed your stay on our small private island, its landscapes of exceptional beauty as well as the underwater treasures that our island offers with its coral garden. We are also very happy to learn that your room was up to your expectations as well as the restaurant and that our team was able to charm you with their attention and the legendary Polynesian kindness. We will not fail to share these lovely compliments which will serve as an encouragement to our entire team who work every day to offer you an unforgettable experience. Furthermore, please accept our sincere apologies for the speed of the wifi connection which did not meet your expectations. We thank you again and hope to welcome you very soon in French Polynesia in one of our hotels. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Beautiful Views and Snorkling

Customer review rating 4.7/5

Belinda Couples - 12/03/2020 Confirmed reviews ALL

We loved snorkeling from our porch. The coral nursery was within a few feet from our porch. We were given a transit room to change in while waiting for our room. The room was terrific! The staff was accommodating.

Dear Mrs. E., Thank you for your excellent return following your stay with us at the Sofitel Bora Bora Private Island. We are happy to know that your stay on our small private island in the heart of the pearl of the Pacific was up to your expectations, just like our team who was there for you. We are also very happy to read that you enjoyed the nursery as well as our beautiful coral garden and the underwater treasures it abounds with. Furthermore, please accept our sincere apologies for the speed of the wifi connection which was not up to your expectations. We thank you once again and hope to welcome you very soon in one of our Sofitel hotels in French Polynesia. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Good Stay if wanting to just relax and rejuvinate

Customer review rating 4.7/5

Kyle M. Couples - 29/02/2020 Confirmed reviews ALL

We had a great time and the place and people were very nice and pleasant. Air conditioning could have been better as we had it turned as low as possible and still only mildly comfortable when it was 85 degrees out and some humidity. Nice amenities other than that. Not a lot to do on the island, but relax or take excursions to the main island, but if you want to unwind, relax and snorkel right out your bungalow it is great.

Dear Mr. M., Thank you for your comment following your stay with us at the Sofitel Bora Bora Private Island. We are very happy to read that you were charmed by the exceptional beauty of our private island in the heart of the Pacific and that your stay lived up to your expectations. We are also happy to know that our team was there for you and that you enjoyed Polynesian hospitality. In addition, please accept our sincere apologies for the air conditioning which did not live up to your expectations. Rest assured that we take good note of your comments in order to improve the quality of the services mentioned. We thank you again and hope to welcome you soon in French Polynesia. Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Not as advertised

Customer review rating 4.7/5

Julie S. Couples - 29/02/2020 Confirmed reviews ALL

Going to Bora Bora was a once in a lifetime trip for us and we wanted to stay in a bungalow to cross it off our bucket list. Your bungalows are advertised as having A/C and blackout blinds, which we wanted so we could be comfortable and relax. Upon arrival we discovered there was a window air cooling unit that could not cool down the room because the windows have shutters and air flows freely in and out of many places. The window unit would not be strong enough even if the windows had seals. There was a canopy above the bed and under the fan so that the air from the fan was blocked if you were in the bed. There were black out curtains on one window, which was surrounded by many other large windows, defeating the purpose of black out curtains. We wished that we had stayed somewhere else as we could not cool down and were sweating the entire time we were there. Sleeping in wasn't an option either.

Dear Mrs. S., Thank you for taking the time to write to us following your stay at the Sofitel Bora Bora Private Island. We are sincerely sad to read that you didn’t enjoy your one stay night in our Polynesian bungalow on our private island. We apologize for that. We take good note of all your remarks in order to improve our guest’s satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Beautiful and quiet location

Customer review rating 4.7/5

Alvaro P. Families - 26/02/2020 Confirmed reviews ALL

Nice stay, very friendly and helpful staff in a gorgeous place.

Dear Mr. T., The entire Sofitel team thanks you for your very positive comment following your stay with us at the Sofitel Bora Bora Private Island. It is with great pleasure that we receive your compliments and are very happy to learn that the exceptional beauty of our paradise island and its landscapes have charmed you and that your stay was up to your expectations. We are also very happy to read that our team and more particularly Pipi was there for you to make your stay as pleasant as possible. In addition, rest assured that we take good note of your constructive remarks in order to improve the quality of the services mentioned. We thank you again and hope to welcome you soon in French Polynesia in one of our hotels. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Very friendly staff - bungalows need some updates.

Customer review rating 4.7/5

Debbie Families - 25/02/2020 Confirmed reviews ALL

We found the staff at the resort very friendly, welcoming, and helpful. The overwater bungalow itself looked in need of a updating, the aircon did not work very well, and we had a couple of cockroaches for company in the room (near the bed!) However, it did have stunning views, which we appreciated. Also we though it lacked thought that the sunbeds were attached to the lower deck, and could not be moved into the shade on the upper level of the deck.

Dear Mrs. C., We thank you for your return following your stay with us at the Sofitel Bora Bora Private Island. We are pleased to read that you have enjoyed the magnificent landscapes that our privately beautiful island offers. We are also delighted to learn that our team was there for you, especially Sandra, and that Polynesian hospitality and kindness charmed you and made your stay more pleasant. Furthermore, we are sincerely sad to hear that your overwater bungalow has not lived up to your expectations. Please accept our sincere apologies. Rest assured that we take note of your comments in order to improve our services and offer you impeccable service and a perfect and unique experience. The whole Sofitel team thanks you again and hopes to welcome you soon in one of our hotels in French Polynesia. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Treated well.

Customer review rating 4.7/5

Mcporter Families - 25/02/2020 Confirmed reviews ALL

Employees made us feel special. All friendly & accommodating. Some communication problems with the staff, but not a major problem.

Dear Mr. P., We thank you for your return following your stay at the Sofitel Bora Bora Private Island. We are very happy to read that you enjoyed your stay with us and that it lived up to your expectations. We are also delighted to learn that Polynesian hospitality and kindness charmed you. Furthermore, please accept our sincere apologies for the few communication problems encountered. Rest assured that we take note of your comments in order to improve the quality of the services mentioned. We will also be sure to share your compliments that will serve as an encouragement to our entire team who work every day to offer you a magnificent and unforgettable experience. We thank you again and hope to welcome you soon in French Polynesia in one of our hotels. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Amazing location and location

Customer review rating 4.7/5

Sandra B. Couples - 22/02/2020 Confirmed reviews ALL

We had the best experience ever! Everyone at the resort including the managers made us feel welcomed. We came back with an ahh in our hearts.

Dear Mrs. B., The entire Sofitel team thanks you for your excellent comment following your stay with us at the Sofitel Bora Bora Private Island. It is with great pleasure that we receive your compliments and are happy to read that the exceptional beauty of our small private island in the heart of the Pacific has charmed you and that your stay was up to your expectations. We are also very happy to learn that our team was there for you, especially Pipi and Pierre, and that the legendary Polynesian hospitality amazed and made your stay most enjoyable. We will not fail to share these lovely compliments that will serve as an encouragement to our entire team who work every day to offer you a magnificent and unforgettable experience. In addition, rest assured that we take good note of your constructive remarks in order to improve the quality of the services mentioned. We thank you again and hope to welcome you soon in French Polynesia in one of our hotels. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Great Location!

Customer review rating 4.7/5

Robert N. Couples - 19/02/2020 Confirmed reviews ALL

We enjoyed our experience with Sofitel! Staff was friendly and very helpful...they took great satisfaction in making sure that we had the perfect vacation. Property was very clean and accommodating! A Very Scenic Location on the Water.

Dear Mr. N., The entire Sofitel team thanks you for your very positive comment following your stay with us at the Sofitel Bora Bora Private Island. It is with great pleasure that we receive your compliments and we are very happy to learn that the exceptional beauty of our paradise island has charmed you and that your stay was up to your expectations. We are also very happy to read that our staff and more particularly Pipi was there for you and that the legendary Polynesian hospitality amazed your stay. We will not fail to share these lovely compliments that will serve as an encouragement to our entire team who work every day to offer you a magnificent and unforgettable experience. We thank you again for your trust. We hope to see you again very soon and look forward to welcoming you again to one of our Sofitel hotels in French Polynesia. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Bungalow was great, snorkling was awesome, breakfast was great, dinner was okay, shuttle was slightly disappointing

Customer review rating 4.7/5

Vincent B. Couples - 13/02/2020 Confirmed reviews ALL

We loved our time at the Private Island. The free airport shuttle and welcome to the resort was great. The overwater bungalow was great, and they also accommodated my room request which was a great bonus surprise. The included breakfast (part of our package) was great. We ate at the restaurant one night because we had a reward meal through our travel agent, and thought it was good but not worth going to again. We did eat the bar food a couple times and would have opted for that again before the restaurant. The snorkeling near the island was amazing and I would say that would be the #1 reason why I would come back again. The only 2 things that slightly dampened our experience was that the restaurant wasn't better, and the free shuttle provided to the main island has a schedule that seems to purposely have a large gap in shuttles around lunch and dinner time (I would assume to try and keep people on the resort to eat). It is almost every hour throughout the day, and then all of a sudden there's a large 3 hour gap right around dinner time when our dinners (as I would expect most people's as well) typically last 1.5-2hrs, forcing us to be on the island longer than needed. When this happened, we had to waste time on vacation in the waiting area awaiting that departure shuttle. If you are going to provide a shuttle, please keep it consistent so people can come and go as they please and not have to waste time on their vacation for something so minute in the grand scheme of things.

Dear Mr. B., We thank you very much for your comments following your stay with us at the Sofitel Bora Bora Private Island. We are delighted to read that our hotel in the heart of the pearl of the Pacific has charmed you, like your overwater bungalow, the magnificent landscapes and underwater treasures that our private island offers with its sublime coral garden. Furthermore, we are sincerely sad and sorry to know that your reservation for your dinner outside did not go as planned. Please accept our sincere apologies. We thank you for your constructive remarks, which we take good note of and which encourage us to work every day to offer you a perfect and unique experience in our hotel. We will be sure to share your appreciation with our entire team. We thank you again and hope to welcome you again to one of our Sofitel in French Polynesia. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Beautiful location.

Customer review rating 4.7/5

Avinash P. Couples - 06/02/2020 Confirmed reviews ALL

Nice resort hotel. Very friendly staff. Only recommendation to include more vegetarian dishes on menu.

Dear Mr. Pinel, The entire Sofitel Bora Bora Private Island team thanks you for your very positive comment following your stay at our hotel. We are happy to read that you enjoyed our heavenly place and our hotel. We are also happy to know that our teams were there for you, and that Polynesian hospitality made your stay most enjoyable. Rest assured that we take note of your comments in order to improve the quality of all the services mentioned. We will also share your compliments that will serve as an encouragement to all our team who work every day to offer you a magnificent and unforgettable experience. We thank you again and hope to welcome you back to one of our hotels in French Polynesia. Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort
Customer review rating 4.7/5

Anonymous Couples - 02/02/2020 Confirmed reviews ALL

The staff were absolutely lovely and very helpful. They honestly made our stay so wonderful and warm that we tended to overlook some of the issues with the property itself. The rooms were well kept, however in both the garden bungalow and overwater bungalow the toilet began to smell within a day of use. It was actually quite a strong smell and persisted despite it being cleaned. It seemed like perhaps the plumbing was just old. Breakfasts were good - however one of the chefs undercooked the Pancakes on the first day and then consistently burnt the pancakes and French toasts on the other days she was there. I didn’t feel up to telling her on the spot as all staff were so lovely, I didn’t want to hurt anyone’s feelings. I tried to ask for another pancake each day, hoping that it wouldn’t be burnt but I should have just spoken up. The aircon wasn’t so effective in our overwater bungalow (126) - the bathroom area consistently remained warm and as mentioned above, smelly.

Dear Mrs. Sonali, Thank you for taking the time to tell us and share your feedback following your stay at the Sofitel Bora Bora Private Island. We are happy to read that our staff were present and lived up to your expectations for you and that Polynesian hospitality amazed your stay. We will not fail to share these compliments that will serve as an encouragement to our entire team who work every day to offer you a magnificent and unforgettable experience. In addition, we are very sincerely sad and sorry that your accommodation and the breakfast service did not live up to your expectations. Please accept our sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your opinion is very important to us. Please rest assured that we take note of your comments in order to improve the quality of all the services mentioned and prevent future occurrence. Again, we appreciate your feedback. It is our hope that you will give us the opportunity to better serve you in the near future. The entire Sofitel team hopes to see you again and welcome you back to one of our hotels in French Polynesia. Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Loved It

Customer review rating 4.7/5

Kc Couples - 28/01/2020 Confirmed reviews ALL

In my opinion, Sofitel Bora Bora Private Island resort is the pick of all the resorts on Bora Bora. While the resort is not sparkly new, none of the resorts are any more with the most recently built one only a couple of years younger than Private Islands' last renovation. One thing Private Island has as a definite advantage is it's boutique size, just one third the size of the 'big name' resorts way over on the other side. Being small has several advantages, not just because of the personalised service but also because motorised transport is not required everytime you wish to leave your room to go to the bar or restaurant or pier should you wish to explore the rest of Bora Bora. Location of course is another big plus. The motu backs onto an amazing coral garden you can paddle to yourself without the hassle and expense of buying a tour as you have to from another resort. A quick ferry trip to the mainland Sofitel resort and you have access to free pickups to a lot of restaurants on the island. Also Sofitel allows tour operators to do pick ups from direct from their pier. Be careful. Not all resorts allow all operators to do so, presumably restricting access to their "recommended" providers. Another thing to consider is airport transfers. Sofitel has a reasonable direct access taxi, but if you want to save even more money there are yet still more options (around half price at time of writing). We loved our stay here and wouldnt hesitate to came back.

Dear Mrs C., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Private Island. The entire Sofitel team thanks you for your very positive feedback and assures you of the happiness brought by learning that your stay was a wonderful and unforgettable experience! We also thank you for all the positive points that you mentioned about our hotel and what we offer. On the other hand, we were sad to know that the scrambled eggs for breakfast were not up to your expectations. We sincerely apologize for this. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to seeing you in French Polynesia again! Sincerely, Concierge Sofitel Bora Bora Private Island & Sofitel Bora Bora Marara Beach Resort

Felt like home with a gorgeous environment

Customer review rating 4.7/5

Shandiz Couples - 10/01/2020 Confirmed reviews ALL

Loved the staff. Great experience. Food could be improved. Loved it.

Dear Madam Z., We very much appreciate your comments regarding your stay at the Sofitel Bora Bora Private Island. It is always a pleasure to receive positive feedback. I will share your comments with our teams as well as with our kitchen chef. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre ROBLEDO Resident Manager Sofitel Bora Bora Private Island

Relaxing

Customer review rating 4.7/5

Sudevan N. Couples - 07/01/2020 Confirmed reviews ALL

The staff at Sofitel Private Island were fantastic. nothing was too much trouble lead by Julien the team did their best to ensure our stay was perfect.

Dear Mister N., We very much appreciate your very good comments regarding your stay at the Sofitel Bora Bora Private Island. It is always a pleasure to receive a very positive and that our team was here for you and specially Julien. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre ROBLEDO Resident Manager Sofitel Bora Bora Private Island

definitely enjoyed sofitel for 2 nights of honeymoon

Customer review rating 4.7/5

Jay Couples - 07/01/2020 Confirmed reviews ALL

great experience, service was excellent, food left something to be desired

Dear Mister K., We very much appreciate your very good comments regarding your stay at the Sofitel Bora Bora Private Island. It is always a pleasure to receive positive feedback. I will share your comments with our teams as well as with our kitchen chef. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre ROBLEDO Resident Manager Sofitel Bora Bora Private Island

Bucket List Trip

Customer review rating 4.7/5

Kerry W. Couples - 31/12/2019 Confirmed reviews ALL

We stayed at the Private Island for one night in Overwater Bungalow. The Bungalow was awesome we loved it. From the Managers to all the staff we had the pleasure of dealing with they were outstanding and made us feel very welcome. The meal at night and the breakfast was lovely. The entertainer who sung and played the guitar added magic to our night. Can't say enough we loved it.

Dear Madam W., We very much appreciate your very good comments regarding your stay at the Sofitel Bora Bora Private Island. It is always a true pleasure to receive great and very positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre ROBLEDO Resident Manager Sofitel Bora Bora Private Island

Extremely disappointed.

Customer review rating 4.7/5

Wayne P. Families - 30/12/2019 Confirmed reviews ALL

The staff were welcoming, attentive and helpful, however the resort is in need of an extensive, overall refurbishment as it is both tired and lacks the typical 4* features of similar resorts, e.g Swimming Pool. The Restaurant, which also accommodated the Reception and Concierge areas was a particular issue. The dinner menu was unimaginative and on two occasions the meal missed a crucial item and at 8.45am the hot food buffet items were gone, this is not a typical Sofitel experience !! Fortunately Bora Bora has some excellent dinner restaurants, which were also frequented by the Private Island Management !! We selected the Sofitel on Bora Bora as the venue for our 27th Wedding Anniversary,because our previous experience with Sofitel properties has been extremely positive ; this experience, except for the hotel staff, was disappointing. Particularly, when compared to our two night experience at the Tahiti Intercontinental, the Private. Island Resort was sadly, lacking and unacceptable.

Dear Mister P., Thank you for taking the time to tell us about your experience at the Sofitel Bora Bora Private Island. We are so pleased to know that you have fully appreciated our team and the Polynesian hospitality but on the other end we are so sad to read that at the end your experience was not up to your expectations regarding the lack of resort’s facilities. We apologize for that and we hope to serve you better in the near future in one of our Accor hotels & resorts. Best regards Pierre ROBLEDO Resident Manager Sofitel Bora Bora Private Island

Amazing

Customer review rating 4.7/5

Gabriel Families - 29/12/2019 Confirmed reviews ALL

Very courteous staff, loved the bongo low, will return again..

Dear Mister Gabriel M., We very much appreciate your very good comments regarding your stay at the Sofitel Bora Bora Private Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre ROBLEDO Resident Manager Sofitel Bora Bora Private Island

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