Location was beautiful but we made a complaint, both verbally to reception and via email directly to the hotel regarding our TV that was not working, WIFI that was working on 5% of the time, breakfast buffet not being restocked in the last hour of the breakfast window, and the multiple geckos in our room and just had radio silence in return. Worst Sofitel I have stayed at.

We had an overwater bungalow for 5 nights, perfect weather and support from a very helpful and positive team at the Sofitel Private Island Resort. The shuttle service between the two Sofitel resorts is also great.

The resort is in a very good location, however the service and food choice did not seem to be in line with a 5 star resort. Our welcome, via their main resort, although good was inferior to guests arriving directly from the airport. We were only given access to our room after the check in time and our luggage took an hour after check in time to arrive in our room, disappointing to say the least when paying high prices for the accommodation. In addition, the main resort had received our luggage at 11.20am but it took until 3 pm to be reunited. Our over water bungalow was in a good location. The menu for dinner the first night was good, however, it was changed by a new chef to one with very little choice and a distinct lack if vegetables. We visited the restaurant at the Matira beach resort on our last night, the service was awful although the food good - would not recommend. We had stayed on Bora Bora for 7 nights previously and can absolutely recommend St James restaurant or the Yacht Club! for a real 5 star dining experience, far superior to any of the meals we had in the hotel.

A truly excellent stay. The staff was exceptional. The only issue and this are thru out the region is the terrific cost of meals and drinks. You can lower some of the costs by shopping for wine and basic food at the local markets. But the Private Island is just that private. You expect and get personal service and attention. The rooms are in need of some renewal.

It's a great location, but we were left waiting at the airport for the boat while all other hotel boats, which were very nice, came and went. Our boat came eventually. It was old, small and by far the worst hotel boat. The trip to the island was slow with boat blowing back smoke and having to slow down as the engine was faulty. We were transshipment in the lagoon en-route, a very interesting experience with the 2 small boats rocking and clashing together while we got across. We are reasonably fit and agile but it would have been dangerous for older, less agile people. This was the low point of the stay, with the villa, the staff, the food and the facilities very nice indeed. The whole place is a bit tired however and needs some TLC.

Words cannot adequately described the beauty of Bora Bora, especially the Sofitel Private Island. The water is sublime, pure magic, the most beautiful of blues. Sofitel PI is intimate, just 30 lodges, 20 overwater bungalows. I had taken Trip Adviser advice and requested an end bunglaow for greater privacy. However I did not read or miss reviews that out of the 20 overwater bungalows there are TWO that do not have a shower, just big bath with hand held shower (#114 & 112). We got 114, but requested a change that night, which the staff obliged with sincere apologies. We moved to #122 and then were very happy. PI noticeably does not have any cars (or dogs) on the island, which is a big plus. For my husband's 50th, they cooked a special cake which was lovely. Overall, we were so pleased we stayed at PI and not mainland Bora Bora. It was quieter, and the staff more intimate. Food in the only restaurant was adequate, but not the world's best. But then you don't go to Bora Bora for a dining experience, it is for the water and it delivers hands down. The spa/massage experience we had was very average, very disappointing. possible the therapist we both had, but simply wasn't worth the money. We didn't do any excursions as we simply enjoyed the snorkelling at our back door and complimentary canoes. And while it is not on the brochures, a walk around the island at low tide is special. October seems to be on the shoulder of seasons, we got a real mixed bag and quite a lot of wind.

We arrived by the resorts private boat Sunday afternoon.The staff greeting us were amazing.We requested to have our bungalow changed as we wanted a different view for our stay and the staff were more than accommodation to make this happen.This was a very tranquil part of paradise and can not say enough about the beauty of the private island.Every morning we snorkeled around the island with the tropical fish and friendly sharks and rays.We thought this may be a once in a lifetime trip but are already planning a return trip in a couple years.

We stayed in ISLAND LUXURY OVERWATER BUNGALOW for 3 nights and loved it. It was clean and good size for 2 people. The location and the view were fantastic. The staff was friendly and efficient. The one thing we did not like about was the price and quality of foods at the restaurants. It was too expensive and not worth it.

Bora Bora private Island was the perfect balance, yes expensive, but we got what we paid for. It was a holiday equivalent to the best holiday as a child, no stress, blue skies, everything in the world as it should be. Staff exceptional, Tahitians beautiful people, no political undercurrent.

Stayed at the Sofitel Private Island for five nights in June; two couples, one in an overwater and the other in a garden suite. Identical rooms, just different locations. The private island concept is pretty cool; the speedboat to town was easy to get to the Sofitel Marara and from there it was an easy pickup for a tour, restaurant, taxi (though not cheap), etc. Would have probably given this a five but for a few housekeeping glitches, some maintenance issues, and the fact that the food at the restaurant is good, but not great. In any case, we loved the overwater bungalow; it was truly idyllic--quiet, private and very fun to swim right off the deck. The inside was almost like a ship--lots of teak, louvered windows, breezy fabrics and, of course, the viewing hole in the floor. One night we had a dinner picnic and had a great time watching the show below decks, so to speak. The island is small, takes about 30 minutes max to walk all the walkable spaces but the ambiance is special--transfers from the airport by speedboat, ukulele, lei, and coconut milk greeting on arrival, a small, open air lobby and bar next to a small waterfall, champagne and appetizers at sunset at the viewpoint on top of the island (if you reserve for their dinner the beach), and plenty of loungers and sitting areas placed strategically around the island. Tiana at the front desk was a delight and very, very helpful. Be prepared for high, high prices on even the basics--continental breakfast, any grocery or other supplies, souvenirs, etc.

Having stayed at Bora Bora Lagoon Resort and Le Meridien, this property had the best view of Mt. Otemanu and the best snorkeling. Awesome views of the multicolored lagoon and sunsets. Highly recommend

great location with a lot of corals & fishes just around the rooms. a bit pity without bath tub, but could enjoy nice & quite, private atmosphere with a few staff. friendly services, mini bar & sweets were good, and forwarding my book left made it really special.

We spent 7 days in overwater bungalow #127. It was nicely decorated & comfortable. We loved our private deck area with lagoon access for snorkeling, & the free mini bar was another nice touch. The staff were very friendly, especially Marta, Constance and the manager (can't remember his name). Our rate included the breakfast buffet, which was excellent. We found that the sister hotel at Marara Beach offered better value for lunches (not sure why the same items at Private Island didn't include extras like fries, for the same price). I would recommend dining out at the restaurants on the main island for better value & quality. As for activities, the snorkeling is fantastic right off the private island and the complimentary kayaks and a paddle board were appreciated. Overall we loved our stay and would recommend Sofitel to other couples looking for a relaxing stay in a beautiful setting.

From start to finish, our stay was excellent. Welcome was great, send-off was great, the room was awesome. They had some issues with our keys in the middle of our stay, and they made it up to us. Overall service was impeccable. Even the prices are good. We went off property just to compare prices, and they were outrageous on the island in general, so the resort doesn't really drastically overcharge. Overall fabulous destination for our honeymoon

After staying at Le Meridien Bora Bora for seven days the Sofitel Private island was great only two things could make it better [ path to snorkeling area could be improved and kayaks could be provided]