Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,198 reviews

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Sofitel Philadelphia at Rittenhouse Square - Image 1
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120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,198 reviews

TripAdvisor Rating  4.5/5  4,483 reviews

Certificate of excellence 2024

Nice Stay

TripAdvisor rating 4.0/5

Larry T Business - TripAdvisor review

Really liked the room, it was comfortable and spacious. The bathroom was ver large. The bed was comfortable and I slept very well. The room has a minibar and not a refrigerator. I wish the room had a refrigerator. I had an early work day and the restaurant didn’t open for breakfast till 7:00. I couldn’t buy anything for breakfast and keep in a fridge. Also, the hotel left a message on my phone. After listening to the message I tried to erase the message but it wouldn’t erase. I told the front desk about the problem but they didn’t fix it. The exercise area was adequate for my needs. I wasn’t sure if the hotel had a bar because the front desk didn’t mention if there was one. They didn’t even tell me the location of the restaurant. I’ve never stayed there before so a few directions would help. If you want, you can get $10 credit a night if you choose not to have maid service. Loved the location. Rittenhouse Square is an incredible area.

Not sure they care about repeat business

TripAdvisor rating 1.0/5

1847BusinessTravel79 Business - TripAdvisor review

Checked in using hotel tonight app and paid good money for 2 night stay. Was given a special needs room and when I asked to switch said they old had 2 rooms that would ever be offered to me and they are all special needs room. They sell that you will get a normal room. The carpet outside the room smelled of pet pee. I filled out a survey after check in and the hotel didn’t reach out whatsoever over the 2 days I was there. This hotel does not care to treat every guest equally and treated me as a burden. Was there for business and will never go back. Too many other options that are great in PA and treat you as a guest.

Great location but poir room selection

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Disappointed you put me in a disabled room for the 3rd time. I regularly stay at your hotel and am an Accor member. Because you had a conference going on, I booked thru Hotels Tonight to get a room under $400/night. Surely there was another room available that was NOT a disabled room.

Phenomenal

TripAdvisor rating 5.0/5

Jojofromjersey2024 Couples - TripAdvisor review

The staff was super friendly and helpful. The room was amazing super clean and organized. We had a great time

Great Place to Stay in Philly

TripAdvisor rating 5.0/5

RoadHopper911 Couples - TripAdvisor review

I could not be more pleased with my stay at the Sofitel. From the time I entered the property and was hit with an amazing scent to the fantastic breakfast spread and the spacious rooms. The staff was friendly and extremely helpful. One member especially, the doorman Mohammed was awesome!!! The location is great as well. Situated in the heart of downtown Philly in the Rittenhouse area where there is great shopping and amazing restaurants. I will definitley stay at the Sofitel again!

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Other web-users rate our hotel

  • 787 reviews 9.4/10 Location
  • 1,615 reviews 7.5/10 Room
  • 1,718 reviews 8.2/10 Service
  • 23 reviews 5.8/10 WiFi
  • 565 reviews 5.9/10 Cleanliness
  • 399 reviews 5.9/10 Vibe
  • 358 reviews 4.2/10 Amenities
  • 208 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.