ibis budget Augsburg Gersthofen 1 gwiazdka

Dobry hotel na jedną noc. Blisko sklepy spożywcze. Standard typowy dla Ibis Budget.

Look this is a simple and cheap hotel, for 40 bucks a night you can’t expect much but what you can expect here is decent service, The people running his hotel were super nice to us and helped us out massively. Excellently positioned in the heart of Gersthofen Conveniently right next to Lidl, and only 10 minutes walk from the number one restaurant.

The first night the service was a bit lacking, but when we came back 2 weeks later, the service was just top notch. The young lady, helped us get a refund for that amount for breakfast. So we'll be happy to come again. Yours sincerely Family Jensen and our dog

Kind staff, nice hotel, conveniently located - in the vicinity there are two discounter markets, a fast food joint, a gas station. Enough parking, close to the highway. It was a nice base for exploring the 40+ km far legoland

I've been member and using many accor hotels for more than 10 years. Until our last stay we were very satisfied and accor hotels chain has always been our first choice when traveling. When we arrived the reception was empty, so I used the machine. When almost finished registering using the machine, he appeared and offered me to come to him. I refused, it's almost done anyway. The personnel behind the reception was very unfriendly, when we brought our luggages into the hotel, he demanded me to come to reception and in front of other guests accused me of intentionally giving false data and therefore paid less. Admittedly, I did the reservation several months ago and got the offer online from accor website, couldn't really remember why our price is less and I didn't really check again on the machine. But, there's nothing that we couldn't solve in a very friendly matter, I really wouldn't mind if we have to pay more. At the end of our very unfriendly and quite emotional conversation, it turned out the price we paid was already correct and he couldn't explain our bill, too. This guy really needs to improve his communication skill, such unfriendly personality doesn't belong to any hotel service and definitely not at the reception! On the next morning another staff was at the reception, but this time it's a very friendly tall german guy. The man could really learn from his colleague!