hotelF1 Lyon Solaize bintang 1

Catatan tamu Avis (Peringkat ALL) 3.3/5 702 ulasan

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Deskripsi

Keistimewaan hotel

  • A friendly and very welcoming team

  • 24/7 reception desk

  • Quiet recently renovated hotel

  • Secure parking with video surveillance

  • Certified

Akomodasi kami

Lokasi hotel

hotelF1 Lyon Solaize

RN 12, Le Rieux
69360 SOLAIZE
France

GPS:45.637695, 4.823685

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Wi-Fi
  • Sarapan

Sarapan

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.3/5  702 ulasan

Peringkat TripAdvisor  2.0/5  83 ulasan

Horrible experience !!!!!

Catatan Tripadvisor 1.0/5

Schieller B Keluarga - Ulasan TripAdvisor tersertifikasi

I am personally shocked! Save your money and just don't! Everything was horrible! The experience was a total disappointment ! Family friendly is a cruel joke! The bathrooms are on the floor, they are dirty!!! the smell lingers ...the room, you can't call it a room is very small, dirty, no AC!!!! , the window must stay open at all times other ways you are going to die fron how hot it is . I just don't recommend it !!! Very noisy, and the staff are completely rude ! It was a horrible experience and NEVER AGAIN!

Disappointed with Accor’s Customer Service

Catatan Tripadvisor 1.0/5

791firasa Ulasan TripAdvisor tersertifikasi

I’ve been a loyal customer of Accor hotels, staying with them weekly for the past three years. Recently, I made a reservation by mistake in this hotel and called their customer service within ten minutes to request a cancellation. Despite explaining the situation, I was told that only the manager could cancel it, and he was on vacation. I was advised to email him, which I did, but received no response. When I followed up with Accor’s customer care, they reviewed my case but refused to cancel the reservation, citing their non-refundable policy. I understand policies, but given my loyalty and the promptness of my request, I expected better support. Ignoring emails from loyal customers is not in line with the service standards I’ve come to expect from Accor. This experience has been disappointing, and I’m sharing this to highlight how even loyal customers can be left feeling unsupported.

Terrible place to stay

Catatan Tripadvisor 1.0/5

Andy G Friends getaway - Ulasan TripAdvisor tersertifikasi

The bedrooms stink of smoke. The beds stink like smoke. The corridors stink of smoke. All patrons are allowed to smoke. It's between a motorway and trainline therefore extremely noisy. There were several people at the entrance of the hotel taking drugs. Did not feel safe at this hotel. Very bad. Do not use.

AVOID!!

Catatan Tripadvisor 1.0/5

sassykins95 Couples - Ulasan TripAdvisor tersertifikasi

If I could give no stars to this place then I would 100%. Please please please for the sake of your safety avoid this place. My boyfriend and I were going to stay here just before we crossed the French border and as soon as we turned up we wanted to leave. The area was absolutely filthy with litter all over the car park and children running about everywhere and hanging out of windows. Not being over dramatic at all, we felt like we had driven into a township. Not wanting to leave our car in fear of it being broken into, we went into reception to cancel our booking as we were going to stay at another hotel. We were waiting for 5 minutes before someone came to the desk who didn't speak a word of English which should be a requirement at a hostel or hotel or whatever this place was. After struggling with Google Translate we managed to cancel and went on our way. I know the room was only £30 and we shouldn't have expected much but this was a whole other level of low. Save your money and don't bother.

What can I say the less said the better probably - AVOID

Catatan Tripadvisor 1.0/5

mars1873 Friends getaway - Ulasan TripAdvisor tersertifikasi

Absolutely appalling hotel!! Train track right behind it. Train goes past and the hotel shakes. The hotel is also seemingly home to refugees placed here at the expense of the French tax payer! Absolute dingy dump of a place. In what appears to be a dodgy area too as its surrounded by high fencing and gates just so you can get the compound feel like you would if you where staying in a "hotel" in East Timor.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 258 ulasan 6.5/10 Lokasi
  • 693 ulasan 3.9/10 Kamar
  • 442 ulasan 8.1/10 Pelayanan
  • 7 ulasan 3.6/10 Internet
  • 416 ulasan 2.4/10 Kenyamanan
  • 378 ulasan 4.6/10 Kebersihan
  • 141 ulasan 3.9/10 Sarapan
  • 94 ulasan 2.8/10 Fasilitas

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