hotelF1 Nancy Nord Bouxières aux Dames

Nota de clientes de Avis (Clasificación de ALL) 3.6/5 198 opiniones

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Descripción

Nuestros alojamientos

Localización del hotel

hotelF1 Nancy Nord Bouxières aux Dames

4 rue Charles Bourseul
54136 BOUXIERES AUX DAMES
Francia

GPS:48.757735, 6.153351

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Se aceptan mascotas
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Instalaciones libres de humos

Desayuno

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Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  3.6/5  198 opiniones

Valoración de TripAdvisor  2.5/5  31 opiniones

Muy buen precio y la estancia/habitación en general bien.

Nota de clientes de Avis 3.0/5

Esther S. M. Parejas - Comentarios confirmados ALL

El recepcionista nos atendió bastante mal, una persona sin paciencia con los extranjeros y con 0 interés en entender lo que se le decía. Nos gritó incluso y hasta tuvimos que decirle que no nos gritara. En fin, personas así hacen que la experiencia ya se enturbie.

Estimado/a ESTHER S., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en hotelF1 Nancy Nord Bouxières-aux-Dames. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Hotel F1, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Aggressive night manager

Nota de Tripadvisor 1.0/5

G23YIstevem Con amigos - Valoración certificada de TripAdvisor

Stayed at the hotel on the 25th of October. On arrival at 10pm the night manager aggressively begin shouting at us in French for some unknown reason. It came to light that he didn't like where we had parked as we were in a van regardless of the fact the car park was full of other vans, maybe it was because we were parked next to the car he drove off in the morning??? On finally understanding what the manager was asking he refused to give us his name when we asked for it and laughed in our faces when we said we would complain The hotel itself was dirty with stained sheets and broken door handles/locks. I have stated in other F1 hotels so know what to expect however this one was gross

Horrible place, avoid unless you are desperate

Nota de Tripadvisor 1.0/5

Tom W Valoración certificada de TripAdvisor

Incredibly rude night manager on 25th October. Came out of the hotel yelling at us in french, and just kept shouting every time we tried to ask anything before we could even work out what he meant using Google translate. It eventually turned out that he was not happy that the front wheel of our vehicle was ON the line of the front of the parking space. Managed to show him a translation saying that we found his behaviour rude, that he was shouting at us unnecessarily and that we would be making a complaint but he just laughed at us and walked off. After finally getting sorted and getting into the hotel, we found it to be dirty, run down and in an overall pretty poor state of repair. Broken door locks on the toilets, brown stains on skirting boards. It makes a UK Travelodge seem like a five star hotel. We thought it would be a safe, cheap place to sleep, having stayed in an F1 in Calais only the week before. Avoid this place unless you have no choice.

Terrible hotel

Nota de Tripadvisor 1.0/5

Mark A Valoración certificada de TripAdvisor

Arrived at 18:00 to find that although I had pre-booked and pre-paid for two rooms, the hotel had no record of me having paid for two rooms. So I was forced to pay again for one of the rooms. The woman working at reception did not communicate in english and refused to even look at my emails that I had with me that stated" Pre-paid" on them. I showed her my bank account details which showed that I had paid Accor Hotels for the rooms. I had also checked in online the day before, but there was no record of this on her system. Because it was so hot, had 3 children with me and had driven 12 hrs in 45 deg heat, I paid the extra. When we opened the door to the first room, it was stinking and very dirty. The floor had lots of hair on it and crumbs. The second room was not quite as bad, but still very smelly. The shared toilets were disgusting, there was old toilet roll on the floor and flies and ants eveywhere. The shower cubicles were also disgusting, however as it was so hot it was necessary to use them. Not a pleasurable experience. The toilet really smelled of urine and the stench travelled throughout the hotel. I have travelled a lot and stayed in places that many would not, however this is up there with the worst hotels/motels/pension etc which I have ever used. In the future I will used Air B n B or the like and find something a lot better. Sorry my kids had to experience such a terrible place. I am also surprised that Accor Hotels would put their name to this establishment.

Madam, Sir, Thank you for taking the time to write to us following your stay at hotelF1 Nancy Nord Bouxieres-aux-Dames. We are sorry that the service and delivery did not meet your expectations, and we ask that you accept our most sincere apologies. Hotel F1 hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madam, Sir, in the expression of our best feelings.

Pit Stop At F1

Nota de Tripadvisor 4.0/5

Erik M En familia - Valoración certificada de TripAdvisor

We arrived quite late - and after helping few bunches of guests with their check-ins, we already knew how to do it ourself.... hehehehe Anyway...; God location for the on-the-way-pit-stop. Clean, yet, a persistent smell of mould and fungus hang over the motel. Not sure the reason for this, but age of building, bad ventilation, you name it. Still, right price for the service provided. Can only recommend this motel.

Dear Sir/Madam, Thank you for your comments following your stay at hotelF1 Nancy Nord Bouxieres-aux-Dames. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, we ask you to believe, Madam, Sir, in the expression of our best feelings.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 60 opiniones 6.5/10 Ubicación
  • 161 opiniones 3.8/10 Habitación
  • 128 opiniones 6.9/10 Servicio
  • 92 opiniones 2.6/10 Comodidad
  • 86 opiniones 5/10 Limpieza
  • 49 opiniones 5.7/10 Desayuno
  • 29 opiniones 2.6/10 Instalaciones
  • 19 opiniones 3.4/10 Ambiente

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