머큐어 시드니 파라마타 4성

고객 평점 (ALL 평가) 4.1/5 1,347 리뷰

머큐어 시드니 파라마타 - Image 1
머큐어 시드니 파라마타 - Image 2
머큐어 시드니 파라마타 - Image 3
머큐어 시드니 파라마타 - Image 4

호텔설명

호텔 추가 정보

  • 4개의 다목적 회의 및 이벤트 공간

  • M Restaurant & Bar에서의 현대적인 호주식 다이닝

  • WIFI 무선 인터넷, 케이블 채널이 제공되는 LCD TV 및 업무 공간

  • 야외 수영장, 스파, 테니스 코트 및 테라스 좌석 공간

  • 올림픽 공원에서 10분, 시드니 CBD에서 40분 거리

숙박

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호텔 위치

머큐어 시드니 파라마타

106 Hassall Street
2142 시드니
호주

GPS:-33.81897, 151.021591

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,347 리뷰

TripAdvisor 평가  4.0/5  1,103 리뷰

Great Location

트립어드바이저 평점 3.0/5

83MarkP83 Couples - TripAdvisor 인증 리뷰

Very pleasant stay. Great staff. Very good size room. Lovely pool and tenis court is a bonus. Really good location especially if you are going to Olympic Park or Rose Hill Race course. Hotel needs a refurb carpets are looking very sad and walls a new paint job. Our room did not have a chair for the desk top.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sovana Bhattarai Front Office Manager

Mercure Parramatta

트립어드바이저 평점 1.0/5

Resort30487201159 TripAdvisor 인증 리뷰

The motel was disgusting, mouldy and dirty and looks nothing like the photos. The photos look like when the motel was first built. The bed was hard like a rock and very uncomfortable. The carpets were filthy and stains all over. Would not stay again and charged a fortune to stay. The motel is very outdated and very old furnishings. Very disappointed with the stay.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have shared your feedback with our Housekeeping and Engineering team. please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With the concept of single use plastic, we are not offering any bin bags inside the bins. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02 88361000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

Disgusting Cleanliness and Terrible Service

트립어드바이저 평점 1.0/5

Jason W TripAdvisor 인증 리뷰

This is the second time my partner and I have stayed at the Mercure, however we were disgusted with the cleanliness of the room, with hairs all over the bathroom floor, sink, shower and bed. We checked out within a few hours rather than staying at the hotel and wrote to the management regarding this. We received an email saying thanks for the feedback and to call to discuss in further detail. We have called 4 times now, with no support at all, 2 times the manager was unavailable (no return call ever) and twice explaining to the assistant (who advised the manager was unavailable) the situation who decided to hang up on us when we said we would cc them in response to the managers email so they had a copy. Unfortunately we will never stay there again and would advise against it for others due to the cleanliness (disgustingness of the room) and lack of feedback response from management (they don't help even if they say they will, we've wasted hours now). The pictures don't even show the extent of the hairs in the bathroom and bed.

Dear Jason, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 028836 1000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

RHorne

트립어드바이저 평점 4.0/5

Trek36717479099 비즈니스 - TripAdvisor 인증 리뷰

Great staff especially the reception team led by Savana Great location and car park Friendly team in kitchen whom had to deal with alot of rude people; Mini Bar should be complimentary for Diamond Mem

Email confirmation not honoured

트립어드바이저 평점 1.0/5

Robert W TripAdvisor 인증 리뷰

Fair Trade Case -booked 18 rooms 33 peeps via Accor. Emailed hotel in June & response was room paid in full and confirmed. 4 days from check in & i emailed them & not honouring booking & $1430 more

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 475 리뷰 8.7/10 위치
  • 1,029 리뷰 6/10 객실
  • 815 리뷰 7.9/10 서비스
  • 18 리뷰 2.2/10 인터넷 가격
  • 465 리뷰 5/10 청결도
  • 254 리뷰 3.9/10 편의 시설
  • 242 리뷰 4.1/10 레스토랑
  • 212 리뷰 4.8/10 조식

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