머큐어 시드니 파라마타 4성

고객 평점 (ALL 평가) 3.9/5 1,116 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 시드니 파라마타 - Image 1
머큐어 시드니 파라마타 - Image 2
머큐어 시드니 파라마타 - Image 3
머큐어 시드니 파라마타 - Image 4
106 Hassall Street, 2142 시드니, 호주

호텔설명

호텔 추가 정보

  • 4개의 다목적 회의 및 이벤트 공간

  • M Restaurant & Bar에서의 현대적인 호주식 다이닝

  • WIFI 무선 인터넷, 케이블 채널이 제공되는 LCD TV 및 업무 공간

  • 야외 수영장, 스파, 테니스 코트 및 테라스 좌석 공간

  • 올림픽 공원에서 10분, 시드니 CBD에서 40분 거리

숙박

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호텔 위치

머큐어 시드니 파라마타

106 Hassall Street
2142 시드니
호주

GPS:-33.81897, 151.021591

전화
팩스 +61 2 8836 1043

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  1,116 리뷰

TripAdvisor 평가  3.9/5  1,113 리뷰

🏈Grand Final Vibes & Great Service!

트립어드바이저 평점 5.0/5

GlendaW30 TripAdvisor 인증 리뷰

First time staying at this property. Staff were friendly and made check-in smooth and welcoming. Location is super convenient, close to the light rail, with parking available onsite. Buffet breakfast was nice. Tennis court and pool onsite too. Loved the fun touch in the lobby with Broncos vs Storm balloons for the NRL Grand Final; fun way to celebrate the season! Comfortable stay with great service all around.

A nice stay at Parramatta Mercure

트립어드바이저 평점 4.0/5

Chantelle W 가족 - TripAdvisor 인증 리뷰

The Mercure in Parramatta is a nice hotel to stay at. The Service is very good with staff being proactive and friendly, particularly the receptionists. The rooms are good, however they are not very sound proof and you can hear the lifts if positioned nearby. The overall hygiene and sanitation is satisfactory. Overall I had nice experience and the mercure is suited well for families as the staff can make up an additional bed from the couch to accommodate.

Dear Chantelle, Thank you for sharing your detailed feedback. We’re pleased to hear you enjoyed our friendly service, especially from our reception team. I appreciate your comments regarding room soundproofing and I know that the room you stayed in is very close to the lift. I am sorry for the impact this had to your stay. It’s great to know you found our hotel suitable for families and that our team could accommodate your needs. We look forward to welcoming you for another pleasant stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

Bad service

트립어드바이저 평점 2.0/5

SaimaH1904 가족 - TripAdvisor 인증 리뷰

Very bad room service experience! We stayed at this property for 5 nights and had to repeatedly request room cleaning every single day. Despite our requests, the rooms were often left uncleaned. To make matters worse, dirty hand gloves were left on our dining table, and the toilets were not cleaned either. The service from the Mercure team was extremely unprofessional and disappointing. When we raised our concerns, the manager simply said, “Maybe the staff were busy,” — which is an unacceptable excuse. We paid a good amount expecting basic cleanliness and hospitality, but the service we received was far below standard. Definitely not what you’d expect from a reputed hotel chain.

Dear SaimaH1904, Thank you for taking the time to share your review. I’m very sorry to hear about your experience, and I assure you it is not at all reflective of the standard we aim to deliver for our guests. Daily housekeeping is a standard offering at our hotel and operates on an opt-out basis, so I was both surprised and disappointed to learn that this service was not provided during your stay. I have shared your feedback with our Executive Housekeeper to investigate and follow up with the team. If you would like to discuss your experience further, please don’t hesitate to contact me directly at the hotel. We hope to have the opportunity to welcome you back in the future for a much-improved stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

A great stay

트립어드바이저 평점 5.0/5

jmeh08 Couples - TripAdvisor 인증 리뷰

We stayed here for three nights and had a wonderful stay. The room was bright, airy, clean, had a great view over the district (we were on the sixth floor), the shower was amazing. The hotel had a good secure car park. The bed was comfortable and all in all it was brilliant

Dear Guest, Thank you for the great review! We are so pleased to know that you had a wonderful stay. Our team is dedicated to providing excellent service, and it’s gratifying to hear that it made a positive impact on your visit. We hope to welcome you again soon!" Kind Regards, Sovana Bhattarai Front Office Manager

In need of renovations

트립어드바이저 평점 3.0/5

OnAir598567 가족 - TripAdvisor 인증 리뷰

Booked a family trip over the Australia day long weekend. Checkin process was okay. Got an email to allow online check in, but when I arrived I had to do it all again. Didn’t make much sense sending an email first. Room was basic, very dated, in need of renovations to update and not very clean. Bathroom looks like it needs a good scrub. We had a room booked for 4, but only 2 towels were provided. Staff quickly assisted and gave us some extra towels. The following day we returned after a very long day to find our room had been made up, and all our towels had disappeared.. had to go to reception at midnight to ask for some towels.. good location, easy access to trams and trains, club across the road had amazing food, but would look elsewhere to book again until renovations were done on the rooms.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 501 리뷰 8.6/10 위치
  • 1,064 리뷰 5.4/10 객실
  • 760 리뷰 7.4/10 서비스
  • 21 리뷰 2.7/10 인터넷 가격
  • 524 리뷰 3.9/10 청결도
  • 271 리뷰 3.4/10 편의 시설
  • 230 리뷰 6.3/10 조식
  • 213 리뷰 3.8/10 레스토랑

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