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Hotel Sofitel Saigon Plaza 5 estrelas

Nota clientes Avis 4.6/5 6.861 comentários

Hotel aprovado por ALLSAFE

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Como funciona?
+ 20 Serviços

Extras do hotel

  • Instalações de 5 estrelas, incluindo uma piscina no rooftop e bar

  • 7 salas de reuniões, centro de negócios e pessoal de apoio

  • 2 restaurantes, 2 bares e serviço de quartos disponível 24 horas por dia

  • Situado na zona empresarial, comercial e de diversão de Saigão

  • 286 luxuosos quartos e suites

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Ar condicionado
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Lavagem a seco/serv. passadeira
  • Casa de câmbio
  • Porteiro/Carregador
  • Concierge
Lazer e atividades
  • Piscina externa sem aquecimento
  • Sala de ginástica
  • Bem-estar
Catering
  • Pequeno-almoço Serviços a pagar
  • 2 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Serviços empresariais
  • 7 Sala(s) de reunião
  • Hotel de convenções
  • Business center c/ assistência
  • Servicio disponible fotocopia/impresión

Localização do hotel

Sofitel Saigon Plaza

17 Le Duan District 1
Ho Chi Minh City Vietnam
700000 ho chi minh
viet nam

Tel: +842838241555

Fax: (+84)28/38241666

Check-in desde as 14h00

Check-out até às 12h00

  • De barco

    THU THIEM A 4 km / 2,5 milhas

  • De comboio

    SAIGON RAILWAY STATION A 4,5 km / 2,81 milhas

  • De comboio

    SGN RAILWAY STATION A 6 km / 3,73 milhas

GPS:10.784133, 106.702577

As nossas opções de alojamento

Os nossos modernos quartos oferecem vista soberba sobre a cidade ou o Rio Saigão. As instalações incl. internet gratuita, telefone c/ ligação internacional directa, cofre, mini-bar, utens. p/ café/chá, principais canais de TV e secador na casa-de-banho.

Os nossos restaurantes e bares

MEZZ RESTAURANT

Tipo de cozinha: Internacional

O Mezz é um restaurante interativo tipo bufete que proporciona aos hóspedes uma nova experiência gastronómica com pratos internacionais, especialidades asiáticas e produtos importados de França. Serve pratos acabados de fazer "à la minute".

LE 17 Bistro

Tipo de cozinha: Bistrô

Pode encontrar classe no restaurante l'Olivier, onde o nosso chefe francês serve-lhe cozinha de Provença criativa e autêntica numa atmosfera acolhedora e relaxada. Podem ser organizadas refeições privadas mediante pedido.

BOUDOIR LOUNGE

O Boudoir Lounge é um local perfeito para almoços leves, sobremesas à tarde e petiscos no final do dia. Venha saborear os melhores vinhos ou cocktails. Com música ao vivo regularmente e alguns dos melhores DJs na cidade.

Menu (PDF)

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

POOLSIDE BAR

O bar da piscina fica no 18.º piso e serve snacks ligeiros e as bebidas favoritas de toda a gente. Podem ser marcados eventos privados.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 7

  • Tamanho máximo: 400

  • Capacidade máxima: 380 pessoas

  • Capacidade máxima para banquetes: 250 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Sofitel Saigon Plaza

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.6/5

6.861 comentários

Classificação do TripAdvisor 4.5/5

3.012 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

perfect stay

Nota Tripadvisor 5.0/5

777briceb 15/04/2021 Avaliação com certificação TripAdvisor

Excelent service ,from the reservation to the entire stay everything was perfect .Due to covid the breakfast was serve a la carte with good selection of items . Expresso machine in the room was a nice touch .

Dear Brice B, Bonjour and greetings from Saigon. Thank you very much for sharing this 5-star review following your recent stay at Sofitel Saigon Plaza. We are thrilled to learn that you had a perfect stay with us and you enjoyed our A la Carte breakfast served in Le 17 Bistro restaurant. Indeed, breakfast is the most important meal of the day, which is why we are proud to serve our guests such delicious options to choose from. Your compliments are not only rewarding but also encouraging. Furthermore, we truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! We can't wait to see you again soon for another great experience! Have a beautiful day! Sincerely, Huyen Dang Guest Experience Manager

5-star French style

Nota Tripadvisor 5.0/5

tdoanh 31/03/2021 Avaliação com certificação TripAdvisor

My fafourite hotel in hochiminh city. Location and food are the signatures of Sofitel. Love the bánh mì in buffet breakfast. Gym is also good. First choice if I need a hotel or staycation in the city!

Dear tdoanh, Bonjour and greetings from Saigon. Thank you very much for sharing your lovely review of the Sofitel Saigon Plaza. Your review just made our day! It gives us great pleasure to read that our hotel is your first accommodation choice in the city and our gym, location meet your expectation! Our chef is also thrilled to learn that you love our food especially Bánh mì in Mezz buffet restaurant! The team and I are looking very much forward to welcome you again once you have a plan to visit Ho Chi Minh city in the near future. Sincerely, Huyen Dang Guest Experience Manager

Excellent Services.

Nota Tripadvisor 5.0/5

nguyenkhoa13 29/03/2021 Avaliação com certificação TripAdvisor

Delicious Food. Nice Room Upgrade and Services. Come to Sofitel for a family party, and I received the best services arranged by a best team that I ever know. I would like to thank FO team (Eban, Uyen, Đan) for organize a very nice room and accommodate my family until the end. Sofitel F&B is simply the best. Tình, Nhi, Nhat Linh, That, Bình, My, Trang (Le 17 Restaurant) make everybody feel comfortable and relax during the party with their professionalism and dedication. I could not expect more than that. Thanks all.

Dear nguyenkhoa13, Bonjour and greetings from Saigon. Thank you for your detailed and comprehensive review. We are very pleased to hear that you enjoyed the room, Le 17 Bistro restaurant, the delicious food, and thank you for your kind comments about our Ambassadors - we are very fortunate to have such a dedicated and passionate team on board. We are very proud of them and will surely share your kind comments with the team. Hopefully, we will have the opportunity to welcome you again on your next visit for a further memorable experience. Thank you once again for your time and trust in our beautiful hospitality. Have a lovely day! Sincerely, Huyen Dang Guest Experience Manager

Sofitel is a legend in town

Nota Tripadvisor 5.0/5

QNgNg 09/03/2021 Avaliação com certificação TripAdvisor

Eban, Dinh, Hien, Thong of FO always accommodated all of our requests. All staff members had great skills with a friendly behaviors. We enjoyed every single minute of our stay. all the meals are excellent diligently served by talented Cuong (chef) and other amazing restaurant staff members such as Tinh, Thomas, Quang, Nhat, Tan, That, Nhi and My. Sofitel is simply the best.

Dear Q.N.N, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing with the TripAdvisor family your recent experience at our hotel. It's fantastic you remember our colleague's names that every stay does their best to give you a highlight service and exceed your expectations! Trust, we will share your superb review with all of them, as feedbacks such as yours we take great pride in and encourage us to keep up our recognized level of service and quality standards. We are looking forward to welcoming you back in the near future and wish you have a good day! Sincerely, Huyen Dang Guest Experience Manager

Stylist hotel in French way

Nota Tripadvisor 5.0/5

tdoanh75 04/03/2021 Avaliação com certificação TripAdvisor

Pleasant weekemd staycation at Sofitel, upgraded to Pretige Suite by an voucher, even most of restaurants, gym and spa were closed by covid impacts, lounge access benefits were nice and fair enough with light dinner menu every evening from 6 to 8pm. Except for Sunday night boring food menu (from regular all-day-dining menu), most of food at le 17 bistro were good with very impressive French style. Love this hotel, will come back. Room was old but in good maintenance, except for old dark lighting and unreasonable switches!

Dear tdoanh75, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for taking the time to share the detailed review of your recent stay at our hotel. We are happy to know that you found our hotel is stylish French way, good maintenance room and good food at Le 17 Bistro. Furthermore, regarding the Sunday evening menu, don't worry, I took the necessary steps to ensure our management team gets to read your post and be discussed amongst all concerned departments. Review such as yours goes a long way in identifying areas where we can improve. We hope to welcome you again in the near future and let us create another memorable stay for you either for work or vacation. Sincerely, Huyen Dang Guest Experience Manager

Disrespectful!!!

Nota Tripadvisor 1.0/5

patpat2020 06/01/2021 Avaliação com certificação TripAdvisor

The staff called me before my arrival made me feel quite pissed and uncomfortable: + Phone call (personal one) at 9:00 pm (seriously ?!) + i didnt feel any kind of previleges as an ACCOR PLATINUM MEMBER while he insisted me to check in at 2pm repeatedly without asking me my arriving time, or benefits of a Platinum member and offered me the late c/o at 4pm even tho i didnt need that. + While i asked for the Suite night reward upgrade and how to book that, he said yes and will help me to process it on the day i come... turned out he didnt reply me back or anykind of notice about that. (HOTEL TRAINED THE STAFF IGNORED GUEST REQUESTS OR SO?!) + He asked my arriving time carefully and when i came to the hotel (45minutes later than the time i told him but i gotta wait and stand there more than 15 minutes to get the room) + The staff checked me in showed a very judging, cold and unfriendly look. I didnt feel any welcoming or so as aPlatinum. And the checking process is super slow, inefficient and unprofessional. He didnt tell me which room i got upgraded or not, just saying: price, night, sign...?!?!? I got into the room and no amenities setup?? So i went out for lunch about 1 hour and came back the hotel trying to sleep and the staff keep knocking to set up amenties and stuff twice?!? I dont even know how the hotel treat their loyal guess like that. So disappointed!

Dear patpat2020, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for choosing us as your accommodation during your recent stay and we very much appreciate your constructive feedback as a PLATINUM member of the ALL – Accor Live Limitless loyalty program in order to improve the quality of our service. We have investigated your comments and have identified the shortcomings in our service. We understand your frustration with the reaction from our employees. Please allow us to express our sincerest apologies for the service provided which did not fulfill your expectations. It did not at all reflect the genuine service at Sofitel Saigon Plaza. Please rest assured that we are taking our guest experience seriously and we will make sure to have proper actions to prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Amazing Christmas Staycation

Nota Tripadvisor 5.0/5

Daydream56270603087 28/12/2020 Avaliação com certificação TripAdvisor

1.Service Extremely happy with the team here. Warm welcome, fast check-in. 2. Room Was upgraded to Luxury room. The room is modern, elegant but the space is small. 3. ALL benefits Ad a Gold accor plus member, we got welcome drinks voucher (tea, wine, coffee...). Welcome amenity was some small dessert that delicious. Was surprised we got another amenity after dinner, they was Christmas macaroons, absolutely happy. 4. Food The seafood buffet was amazing. We enjoyed King crab, lobster,...The breakfast was good too. Before check out we had lunch here also. The set menu was tasty. 5. Bad Wheelchair accessible from outside the hotel to inside was locked. My friend was supported by the team to go inside the hotel. Not sure why the hotel locked that way. After all, we did enjoy alot at Sofitel Saigon. For sure we will come back.

Dear Daydream56270603087, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for choosing us as your accommodation in Ho Chi Minh City and for taking the time to share your experiences with us. We are humbled by your gracious compliments especially from a GOLD member of the Accor Plus loyalty program and are pleased to note that you had an enjoyable stay with us. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us. Regarding the accessible way, please rest assured that we will share with the concerned departments to look into this to prevent future occurrences. It was a pleasure to have you stay with us and we look forward to welcoming you again soon to Sofitel Saigon Plaza. Sincerely, Olivier Revy General Manager

Addicted to Sofitel

Nota Tripadvisor 5.0/5

QNgNg 25/11/2020 Avaliação com certificação TripAdvisor

Always need Sofitel Vaccine to prevent the 2020 itchy feet. Covid compromised with hotel service everywhere but not with the professional level. Luckily, Olivier had refined his team to retain best of the best. Each of my family members was treated like a VIP - Thank Kate, EBan, Dinh, Hien, Chan Phong, Chef Cuong, Tinh, Duy,Tan, Nhat, Nhi, Quang, That, Huynh, Anh,Y Dieu & Le Thoa.-" Giọng ca vàng trong xóm đi vào, Sofitel đang vẫy tay chào, Lan Quế Phường tầm này là tầm thường, Sofitel mới là thiên đường"

Dear QNgNg, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for leaving us such a wonderful review. We are glad that you and your family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We hope to welcome you back here again and please bring all your friends and family. Wish you have a good day! Sincerely, Olivier Revy General Manager

我在胡志明巿最喜歡的飯店

Nota Tripadvisor 5.0/5

kuan-chih-h Solo travel - 06/09/2020 Avaliação com certificação TripAdvisor

每次回到Sofitel Saigon Plaza就像回到在胡志明的家,總是以最真誠的服務對待客人,這次入住也不例外,特別要謝謝Reception的 Ms. Yen Ngoc和Ms. Hong Ngoc在我住宿期間的協助和照顧,讓我真心感受到Feel Welcome!也要感謝Sofitel Saigon Plaza送上的祝福及生日蛋糕以及棒到不行的Suite,為這次住宿帶來難忘的驚喜及體驗!

尊敬的 kuan-chih-h: Bonjour. 感谢惠赐有关下榻 Sofitel Saigon Plaza 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Olivier Revy 总经理

Very Clean and excellent attitude from staff

Nota Tripadvisor 4.0/5

Kutesquirrel Business - 09/08/2020 Avaliação com certificação TripAdvisor

Overall the stay was near perfect except for the food in the restaurant. Due to Covid-19, totally valid that the hotel has only one restaurant open, however the choice of dinner menu is constrained and of poor taste quality.

Dear Kutesquirrel, Bonjour and greetings from Saigon. Thank you for taking the time to rate your experience at the Sofitel Saigon Plaza. We are glad to know that you found our hotel is clean and the staffs have an excellent attitude. However, it is a regret not meeting your complete satisfaction in regard to the dining experience. Please accept our apologies for any inconvenience caused. At Sofitel Saigon Plaza, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please kindly share with us more details about the day of dinner in order for us to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Wonderful Hotel

Nota Tripadvisor 5.0/5

LMHVAN Business - 13/03/2020 Avaliação com certificação TripAdvisor

Attended a conference. Also a couple of days leisure too. Lovely roof top pool. Staff are great. Location is not quite near the centre of HCM City but only 20 minute walk or short taxi ride. Walking was easy, just be careful crossing the roads!!!

Dear LMHVAN, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing your experience regarding your stay with us. We are really glad you enjoyed our hotel amenities and the great staff. Kindly rest assured that we will pass on your words of praise to the whole team. This will serve as an encouragement as we strive to provide high standards of service. We hope to welcome you back in the future for another wonderful stay. Sincerely, Olivier Revy General Manager

A very good stay

Nota Tripadvisor 4.0/5

lesliedS8819PI 06/03/2020 Avaliação com certificação TripAdvisor

The Sofitel Saigon is a very good hotel located in close proximity to all the the main attractions of the city. It has more of a business like feel , the rooms are a good size with good views with modern decor. The roof top swimming pool and bar is a beautiful location to take in the views of the city after a long day out and about.

Dear lesliedS8819PI, Bonjour and greetings from Sofitel Saigon Plaza. Thank you very much for your warm comments and it has been our true delight to be a part of your trip experience in Ho Chi Minh City. It is exciting to learn that our convenient location, the room, the rooftop pool and the bar with a spectacular view have provided a comfortable stay for you. We hope to welcome you back in not too distant future and wish you have a good day! Sincerely, Olivier Revy General Manager

Wonderful hotel

Nota Tripadvisor 5.0/5

mercedeshayduk Business - 18/01/2020 Avaliação com certificação TripAdvisor

Exceptional service and amenities. This was a great place to stay for business. Very comfortable and spacious. Gym was good enough. Location of the hotel was great. Walking distance to the market. It was perfect

good for family

Nota Tripadvisor 5.0/5

alexn85 Family - 16/01/2020 Avaliação com certificação TripAdvisor

super quick check in and check out. Nice and refreshing welcome drink. Delicious restaurant just across the road. Back street cafe called Milano has best vietnamese coffee! lots of locals and kids friendly. Convenient shuttle to the market. Easy 15min walk to city centre.

Lovely Stay

Nota Tripadvisor 5.0/5

Heidi_Kismet Friends getaway - 12/01/2020 Avaliação com certificação TripAdvisor

We stayed at this hotel as a family and had a lovely time. The tour group helped organise a personalised trip to the Cu Chi Tunnels and the Concierge recommended a delicious and affordable restaurant across the road. Hotel is in a great location in walking distance to the Notre Dame Cathedral and Reunification Palace. The breakfast buffet was fantastic. The shower was part of the bath, so my elderly parents had to be very cautious when using so as to not slip.

Great hotel, excellent service

Nota Tripadvisor 5.0/5

RealFoodieTraveler Family - 06/01/2020 Avaliação com certificação TripAdvisor

We had a lovely time at the Sofitel. The staff were very helpful and supportive, the rooms were very nice, and the food was very good too. The rooftop pool was very nice so that we could relax after a day of touring the city.

Dear P5163XDjamesr, Bonjour and greetings from Saigon. We are really delighted to learn that you had a memorable experience during your stay at Sofitel Saigon Plaza. We highly appreciate your kind compliments to our nice rooftop pool, the good food, the nice room and most importantly, our helpful and supportive team members who are giving their best every single day to provide our guests with a truly memorable stay. We trust your next stay will be as pleasant as the previous one and we look forward to welcoming you back soon. Sincerely, Olivier Revy General Manager

Excellent service

Nota Tripadvisor 5.0/5

joukok845 Solo travel - 05/01/2020 Avaliação com certificação TripAdvisor

Excellent service and premises. I enjoyed the stay very much. The staff was very kind and helpful. Food and all arrangements were very good. Most likely next time I will choose this hotel again. Well done.

Dear joukok845, Bonjour and greetings from Sofitel Saigon Plaza. We are glad to hear that you had a great stay experience with us during your recent trip. Your positive comments regarding the excellent service provided by our kind, helpful staff and the food would encourage us to do better and provide more considerate service for guests. Thank you very much for your compliments and the entire team looks forward to welcoming you back soon. Sincerely, Olivier Revy General Manager

Rather stay elsewhere

Nota Tripadvisor 2.0/5

Marlon G Family - 01/01/2020 Avaliação com certificação TripAdvisor

Staff are very poorly trained. Food in restaurants is what you would expect to find in a low budget hotel( I’m an executive chef). I visited the Hyatt whilst there. Staff are far better trained. Food is far better quality. Will definitely never stay at this property again. No bar fridge in room. You can spend the entire day out and when you return your room is still not made up. Travelling in the lifts and while in the restaurants most guests had the same complaints. Sofitel you can take or leave my response but one thing is for sure we will never stay with you again. Even the tour desk is a complete rip off and the staff have no idea what they are talking about. I will be back to Saigon but not to your hotel. If it were up to me management would be sacked

Dear Marlon G, Your feedback on TripAdvisor has been well received. It is pity that you did not bring up your concerns regarding the staff and our food quality (especially as an Executive Chef) during you stay in order for us to better accommodate you. It will be highly appreciated if you could share more details about your experiences. Sofitel Saigon Plaza has & maintains a quality food however taste remains personal on each individual. Still Sofitel Saigon Plaza is considered as one of the top dining place among international hotels in Ho Chi Minh City. Kindly be informed that the hotel is in the process of replacing minibar for all guest rooms. Unfortunately the appointed supplier has, at the last minute, delayed the delivery. However, our entire minibar items are available on Room Service through Call Center which is clearly notified in every rooms. Your understanding is highly appreciated. Furthermore, we are very surprised to hear about the makeup room as we had carefully reviewed the hotel (Housekeeping) record; your room was made up every day during your entire stay. Besides, please rest assured that our tour pricing is in line with comparable 5-star hotels in Ho Chi Minh City and I believe that not only the tour desk, but our concierge is always there to cater to your every need. Regards, Guest Experience Team

Comfortable hotel in good location

Nota Tripadvisor 4.0/5

joannao733 Family - 26/12/2019 Avaliação com certificação TripAdvisor

We spent 2 nights in the hotel. Rooms were very comfortable, the location is in the center, 500m from Notre Dame Catherdral. The staff was very helpful and friendly. We liked breakfasts however the restaurant is very busy and noisy.

service satisfaction above and beyond

Nota Tripadvisor 5.0/5

thailand3174 Business - 23/12/2019 Avaliação com certificação TripAdvisor

As is usual with this property all expectations were met and the service , hospitality is as good as it gets anywhere . A superior property with superior service across all sectors nothing to add except to say truly french hospitality at its best .

Dear thailand3174, Bonjour and greetings from Saigon. Thank you very much for your kind feedback regarding your stay at the Sofitel Saigon Plaza. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us. Your feedback is most gratifying as we endeavor to ensure that our guests have memorable experiences each time they stay with us. It was a pleasure to have you stay with us and we look forward to welcoming you again soon to Sofitel Saigon Plaza. Sincerely, Olivier Revy General Manager

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