Sofitel Biarritz le Miramar Thalassa sea & spa 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 2.415 görüş

En iyi fiyat
garantisi
Sofitel Biarritz le Miramar Thalassa sea & spa - Image 1
Sofitel Biarritz le Miramar Thalassa sea & spa - Image 2
Sofitel Biarritz le Miramar Thalassa sea & spa - Image 3
Sofitel Biarritz le Miramar Thalassa sea & spa - Image 4
13 rue Louison Bobet, 64200 Biarritz, France

Açıklama

Otel ekstraları

  • Outdoor seawater pool, with panoramic views

  • State-of-the-art spa and thalasso

  • Direct access to Miramar beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Musical Brunch every Sunday

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın

Otelin konumu

Sofitel Biarritz le Miramar Thalassa sea & spa

13 rue Louison Bobet
64200 Biarritz
France

GPS:43.487878, -1.554608

Telefon
Faks +33 5 59 24 77 20

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Le Restaurant

A lover of Basque gastronomy, our Chef is inspired by local flavors, exploring the treasures of land and sea. Savor authenticity with each mouthful when you choose from our regularly updated menu that showcases seasonal delights.

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Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  2.415 görüş

TripAdvisor Derecesi  4.1/5  2.000 görüş

Wonderful stay

Tripadvisor puanı 5.0/5

Trueparisian TripAdvisor onaylı yorum

Dear Guest, Thank you so much for your wonderful feedback! We are truly delighted to read that your stay at Sofitel Biarritz Le Miramar was such a memorable one, and we’re thrilled that you enjoyed your upgraded room with the breathtaking ocean view. Your kind words about the efficiency and warmth of our check-in, the quality of our cuisine, and the attentiveness of our Sofitel Heartists mean a great deal to us. We're also so pleased that you appreciated the thalassotherapy treatments — they are indeed a key part of the relaxing and rejuvenating Sofitel experience. We can't wait to welcome you back in April for another magnifique stay by the sea, Kind regards, Juliette Wattinne Guest Experience & Quality Manager

very disappointing, repeatedly bitten by mosquitoes in room 601, poor staff attitude

Tripadvisor puanı 1.0/5

R H TripAdvisor onaylı yorum

Dear Guest, We deeply regret the issues you encountered with the mosquitoes in your room. It is true that with the changing weather with succession of rainy und sunny days, we had some mosquitoes in the Basque Country, but they are now gone thanks to the wind. Concerning the service you encountered at the reception desk, this is definitely not the level of service we use to offer to our guests, as you can read in numerous good comments we receive concerning or staff, and we are sorry to felt short with you. We have investigated what happened with the email you sent and put in place a new process so that no emails are missed so that this situation do not occur anymore. Once again, we sincerely apologize for the disappointing experience you had during your stay. Kind regards, Juliette wattinne Guests Experiences & Quality Manager

AWFUL. DO NOT STAY.

Tripadvisor puanı 1.0/5

Sarah C Couples - TripAdvisor onaylı yorum

Dear Guest, Thank you for taking the time to share your detailed feedback, and we sincerely apologize for the distressing experience you had during your stay. It is clear that we did not meet your expectations, especially regarding the condition of the hotel and the service provided, and for that, we are truly sorry. We understand your frustration, particularly with the room quality, lighting, and the handling of your concerns by our team members. Please rest assured that we are taking your comments seriously and are working to address the issues you’ve raised, including the lighting and the service response you received. Your experience does not reflect the standard of service we aim to provide, and we deeply regret that this was not the case during your visit. Thank you for bringing these matters to our attention. We are committed to making the necessary improvements and hope to regain your trust in the future. Kind regards, Juliette Wattinne Guests Experiences & Quality Manager

Needs a massive renovation!

Tripadvisor puanı 3.0/5

80reneem Aileler - TripAdvisor onaylı yorum

Dear Guest, Thank you for taking the time to provide such detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed the location, the pool, the spacious rooms, and the service provided by our valet and reception teams. However, we deeply regret that other aspects of your stay did not meet your expectations. Your comments about the spa experience are concerning. We apologize for the confusion and inconvenience you faced, especially regarding navigation within the spa and the quality of treatments received. We take your feedback seriously and will address these issues with our team to improve our services and facilities. Your experience does not reflect the high standards we strive to maintain, and we are committed to making the necessary improvements. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience. Kind regards, Juliette Wattinne Guests Experiences & Quality Manager

Great location but needs an outside update

Tripadvisor puanı 4.0/5

Kiraldav TripAdvisor onaylı yorum

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 477 görüş 9.3/10 Konum
  • 792 görüş 7.3/10 Oda
  • 1.264 görüş 9.3/10 Hizmet
  • 6 görüş 8.1/10 Wifi
  • 387 görüş 3.8/10 Otel Ambiyansı
  • 347 görüş 8.2/10 Konfor
  • 301 görüş 3.7/10 Otel Donanımları
  • 234 görüş 8.7/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Biarritz şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.