Sofitel Biarritz Le Miramar Thalassa Sea & Spa 5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 2.313 recensioni

Sofitel Biarritz Le Miramar Thalassa Sea & Spa - Image 1
Sofitel Biarritz Le Miramar Thalassa Sea & Spa - Image 2
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13 rue Louison Bobet, 64200 BIARRITZ, Francia

Descrizione

I plus dell'hotel

  • Piscina esterna con acqua marina e vista panoramica

  • Spa e centro di talassoterapia all'avanguardia

  • Accesso diretto alla spiaggia Miramar, proprio nel cuore della località balneare

  • Ogni camera è dotata di terrazza privata

  • Piscina riscaldata coperta

Le nostre sistemazioni

Prenota questo hotel
Camera 1

Posizione dell'hotel

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

13 rue Louison Bobet
64200 BIARRITZ
Francia

Coordinate GPS:43.487878, -1.554608

Telefono
Fax +33 5 59 24 77 20

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

LE "B"

Amante della gastronomia basca, il nostro Chef si ispira ai sapori locali, esplorando i tesori della terra e del mare. Assaporate l'autenticità ad ogni boccone scegliendo dal nostro menu sempre nuovo che esalta le delizie stagionali.

Prenota

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  2.313 recensioni

Giudizio clienti 3.0/5

Diva C. Famiglie - Avvisi confermati di ALL

Dear Guest, Thank you for taking the time to share your feedback following your experience at Sofitel Biarritz Le Miramar Thalassa Sea & Spa. We are sincerely sorry that your experience did not meet your expectations and regret the various inconveniences you encountered. Your comments have received our full attention and have been shared with our General Management and the teams concerned. We also regret that the coffee pods were not available in your room upon arrival, although we are pleased that they were promptly provided when you requested them. We are nevertheless delighted to read that you appreciated the comfort of our beds and the warm welcome from our team. We hope to have the pleasure of welcoming you back on a future visit to Biarritz and providing you with an experience more in line with your expectations. Kind regards, Lucie Recalde Communications, Quality & Guest Experience Assistant

Giudizio clienti 3.5/5

Roberto C. C. Famiglie - Avvisi confermati di ALL

Estimado Señor: Le agradecemos que haya elegido el Sofitel Biarritz Le Miramar con motivo de su reciente estancia y que se haya tomado el tiempo de otorgarnos esta valoración. Nos alegra saber que su experiencia fue, en general, satisfactoria, aunque lamentamos que no haya respondido plenamente a sus expectativas. No dude en compartir con nosotros más detalles sobre su experiencia, para que podamos comprender mejor qué aspectos podrían haberse mejorado. Esperamos tener el placer de volver a recibirle en una próxima escapada a la Costa Vasca y contribuir plenamente al éxito de su estancia. Atentamente, Lucie Recalde Asistente de Comunicación, Calidad y Experiencia del Cliente

Giudizio clienti 1.5/5

Beatrice M. Famiglie - Avvisi confermati di ALL

Dear Guest, Thank you for taking the time to share your feedback following your experience at Sofitel Biarritz Le Miramar Thalassa Sea & Spa. We are sincerely sorry to learn that your experience did not meet your expectations and regret the various inconveniences you encountered, particularly regarding the quality of the welcome and service in our restaurant. Please rest assured that your comments have received our full attention and have been shared with our General Management and the teams concerned. The level of service you describe does not reflect the standard of service we strive to provide to our guests. We are nevertheless pleased that you appreciated our privileged location in the heart of Biarritz. Thank you once again for your honest feedback, which helps us remain attentive to the areas where improvements can be made. We hope to have the opportunity to welcome you again and provide you with an experience that meets your expectations. Kind regards, Lucie Recalde Communications, Quality & Guest Experience Assistant

Giudizio clienti 3.5/5

Daniele G. G. Coppie - Avvisi confermati di ALL

Dear Guest, Thank you for taking the time to share your experience following your stay at Sofitel Biarritz Le Miramar Thalassa Sea & Spa. We were particularly touched to learn that you chose to return to our hotel nearly thirty years after your first visit. We are delighted to read that you once again appreciated the warm welcome, professionalism and kindness of our teams. Your compliments will be shared with our Heartists, who will be truly pleased to receive your kind words. We are, however, sorry that your stay did not fully meet your expectations. Please be assured that your comments have been shared with our management team and will be carefully considered as part of our ongoing commitment to continuous improvement. We hope to have the pleasure of welcoming you back on a future visit to Biarritz. Yours sincerely, Lucie Recalde Communication, Quality & Guest Experience Assistant

Giudizio clienti 5.0/5

Maurizio C. Coppie - Avvisi confermati di ALL

Dear Guest, We warmly thank you for sharing your experience at Sofitel Biarritz Le Miramar. We are delighted to hear that your stay in a suite with an ocean-view balcony, as well as the upgrade, contributed to making your visit memorable. Your kind words regarding our teams, and in particular our bar colleague, mean a great deal to us. Please be assured that we will share your compliments with all our staff, who will be thrilled to know their efforts were appreciated. We look forward to welcoming you again and providing an equally exceptional experience during your next stay. Lucie Recalde Assistant, Communication, Quality & Guest Experience

Altri utenti web che hanno valutato il nostro hotel

  • 461 recensioni 9.4/10 Posizione
  • 737 recensioni 6.2/10 Camera
  • 1.128 recensioni 9.1/10 Servizio
  • 6 recensioni 8.6/10 Internet
  • 393 recensioni 3.1/10 Atmosfera
  • 303 recensioni 2.8/10 Servizi
  • 207 recensioni 8.5/10 Colazione
  • 164 recensioni 2.8/10 Pulizia

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