Mercure Jakarta Kota 4 gwiazdki

Ocena klientów (Ocena ALL) 5.0/5 Liczba opinii: 538

Gwarancja
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Jl. Hayam Wuruk No. 123, 11160 JAKARTA, Indonezja

Opis

O hotelu

  • Zewnętrzny basen i centrum fitness

  • Bezpłatny dostęp do sieci WIFI

  • Restauracja z kuchnią chińską i zachodnią

  • W pobliżu restauracji i sklepów

  • Spacious Room

Nasze pokoje

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Lokalizacja hotelu

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160 JAKARTA
Indonezja

Pozycja GPS:-6.149451, 106.817279

Telefon
Faks +62 21 6008441

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  5.0/5  Liczba opinii: 538

Ocena TripAdvisor  4.1/5  Liczba opinii: 890

Certyfikat Doskonałości 2025

Exceptional Stay at Mercure Jakarta Kota

Ocena na stronie TripAdvisor 5.0/5

Tony T Opinia zatwierdzona w TripAdvisor

I had a wonderful stay at Mercure Jakarta Kota, and I want to express my appreciation for the amazing team who made my experience memorable. A special thank you to Mr. Hero (Front Office Manager) for his outstanding hospitality and professionalism. He handled everything with genuine care and made me feel truly welcomed from the moment I arrived. I would also like to recognize Ms. Mega and Mr. Hafist, who were incredibly friendly, attentive, and always ready to help with anything I needed. Their warm service added so much comfort to my stay. The breakfast was delicious with a great selection of food, and the staff were equally pleasant and efficient. What touched me the most was the beautiful “Welcome” room decoration prepared for my arrival. It was such a kind gesture and made the stay extra special. Overall: excellent service, great food, and a team that truly goes above & beyond. I highly recommend Mercure Jakarta Kota and I look forward to staying there again!

Dear Tony T, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Requires updating

Ocena na stronie TripAdvisor 3.0/5

Terry K Opinia zatwierdzona w TripAdvisor

Our room had a good view across the city. The bathroom was small, bath had a plastic shower curtain, no standalone shower unit. There was a reasonable variety of food on offer at breakfast, the staff were polite and helpful. The hotel is in need of an update and modernisation. We didn't like the location as there was huge roadworks nearby which made it very difficult to walk around, pavements often blocked or nonexistant in places. A combination of dust, heat and pollution made walking very unpleasant.

Dear Terry K, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

stay like own home

Ocena na stronie TripAdvisor 5.0/5

Slamat_Tan Rodziny - Opinia zatwierdzona w TripAdvisor

good staff from security , front desk to house keeping. all very kinds and friendly. i feel stays in my own home. perfect service. never found others hotels.

Dear Slamat_Tan, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Superb

Ocena na stronie TripAdvisor 5.0/5

Pradit M Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very nice , superb hospitality staffs very kind full helpful love to be back again, I did stay this hotel before still remain standard.

Dear Pradit M, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

1st time visit

Ocena na stronie TripAdvisor 4.0/5

bakti92 Couples - Opinia zatwierdzona w TripAdvisor

Old fashioned hotel , during check in, the staff didn't ask the vehicle for free parking. The room was nice , clean but for the towel we have the ripped one and for bath soap was limited , for dental kit just setup one while we came for 2 pax. Lack of manning showed up while breakfast . Slow refill and there isn't any fb attendant to controlling the breakfast. But the food was a tasty. For last, the parking staff from 3rd party less dexterous while we check out

Dear Mr. Bakti, Thank you for taking the time to share your recent experience with us. We truly appreciate your kind comments on the cleanliness of the room and the taste of our breakfast. However, we are very sorry to hear about the shortcomings you encountered during your stay at Mercure Jakarta Kota particularly regarding the check-in process, room amenities, breakfast service, and parking experience. Please accept our sincerest apologies for the inconvenience caused by the towel condition, limited toiletries, and lack of breakfast staff presence. Your feedback has been shared with our respective teams to ensure these issues are addressed promptly. We are also reviewing procedures with our front office and third-party parking staff to improve efficiency and guest communication, especially during check-in and check-out. Your insights are invaluable to us as we strive to improve our service. We hope to have the opportunity to welcome you back for a much-improved stay in the future. Sincerely Mercurely Yours Teuku Rusiansyah General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 441 Liczba opinii 8/10 Czystość
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  • 210 Liczba opinii 8.3/10 Śniadanie
  • 205 Liczba opinii 8.8/10 Dobra oferta cenowa

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