Mercure Jakarta Kota 4 gwiazdki

Ocena klientów (Ocena ALL) 5.0/5 Liczba opinii: 557

Gwarancja
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Jl. Hayam Wuruk No. 123, 11160 JAKARTA, Indonezja

Opis

O hotelu

  • Zewnętrzny basen i centrum fitness

  • Bezpłatny dostęp do sieci WIFI

  • Restauracja z kuchnią chińską i zachodnią

  • W pobliżu restauracji i sklepów

  • Spacious Room

Nasze pokoje

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Lokalizacja hotelu

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160 JAKARTA
Indonezja

Pozycja GPS:-6.149451, 106.817279

Telefon
Faks +62 21 6008441

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  5.0/5  Liczba opinii: 557

Ocena TripAdvisor  4.1/5  Liczba opinii: 891

Certyfikat Doskonałości 2025

Nice stay at the heart of Glodok with affordable price and comfortable room

Ocena na stronie TripAdvisor 5.0/5

LuciaPrihandini Opinia zatwierdzona w TripAdvisor

Nice stay at the heart of Glodok with affordable price and comfortable room. Thank you Mba Mega, Mas Frans and all Mercure Jakarta Kota staffs for great services and hospitality.

Dear LuciaPrihandini, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Very Disappointed! Bad experience! Never back again! Trauma!

Ocena na stronie TripAdvisor 1.0/5

Melya B Opinia zatwierdzona w TripAdvisor

This time we stayed this hotel on November very disappointed! When rainy day, the water come through windows make the room mouldy, AC filter was filthy not working properly looks very poor management and maintenance! The bed sheet stained, we asked the cleaner to changed everyday still we got the stained sheet and top of that the towels we got was't look like towel ( grey colour and strings came out from the towels and have the name too, Yuck!) We got sick/ bad coughing when we back home! Not 2 or 3 days we stayed but 2 weeks!

Dear melyab2016, Thank you for taking the time to share your experience with us. We sincerely regret to learn about the many issues you encountered during your stay in November, especially as your stay extended over two weeks. Please accept our deepest apologies for the inconvenience caused by the water leakage during rainy weather, the condition of the air-conditioning filter, as well as the cleanliness concerns regarding the bed sheets and towels. This is certainly not the standard of comfort, hygiene, and maintenance that we aim to provide, and we fully understand how disappointing and frustrating this must have been for you. We are particularly concerned to hear that these conditions may have affected your health after returning home. Guest well-being is our top priority, and your feedback has been shared with our management, housekeeping, and engineering teams for immediate review and corrective action. We are taking this matter seriously to ensure improvements are made and that such issues do not recur in the future. Once again, we truly apologize for your unpleasant experience and appreciate your feedback, as it helps us identify areas that require urgent attention. We hope to have the opportunity to regain your trust and provide you with a much better experience should you consider staying with us again. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Exceptional Stay at Mercure Jakarta Kota

Ocena na stronie TripAdvisor 5.0/5

Tony T Opinia zatwierdzona w TripAdvisor

I had a wonderful stay at Mercure Jakarta Kota, and I want to express my appreciation for the amazing team who made my experience memorable. A special thank you to Mr. Hero (Front Office Manager) for his outstanding hospitality and professionalism. He handled everything with genuine care and made me feel truly welcomed from the moment I arrived. I would also like to recognize Ms. Mega and Mr. Hafist, who were incredibly friendly, attentive, and always ready to help with anything I needed. Their warm service added so much comfort to my stay. The breakfast was delicious with a great selection of food, and the staff were equally pleasant and efficient. What touched me the most was the beautiful “Welcome” room decoration prepared for my arrival. It was such a kind gesture and made the stay extra special. Overall: excellent service, great food, and a team that truly goes above & beyond. I highly recommend Mercure Jakarta Kota and I look forward to staying there again!

Dear Tony T, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Requires updating

Ocena na stronie TripAdvisor 3.0/5

Terry K Opinia zatwierdzona w TripAdvisor

Our room had a good view across the city. The bathroom was small, bath had a plastic shower curtain, no standalone shower unit. There was a reasonable variety of food on offer at breakfast, the staff were polite and helpful. The hotel is in need of an update and modernisation. We didn't like the location as there was huge roadworks nearby which made it very difficult to walk around, pavements often blocked or nonexistant in places. A combination of dust, heat and pollution made walking very unpleasant.

Dear Terry K, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

stay like own home

Ocena na stronie TripAdvisor 5.0/5

Slamat_Tan Rodziny - Opinia zatwierdzona w TripAdvisor

good staff from security , front desk to house keeping. all very kinds and friendly. i feel stays in my own home. perfect service. never found others hotels.

Dear Slamat_Tan, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 423 Liczba opinii 8.6/10 Lokalizacja
  • 828 Liczba opinii 7.7/10 Pokój
  • 829 Liczba opinii 8.8/10 Obsługa
  • 43 Liczba opinii 6.8/10 Internet
  • 448 Liczba opinii 7.9/10 Czystość
  • 326 Liczba opinii 4.3/10 Klimat
  • 218 Liczba opinii 8.5/10 Śniadanie
  • 209 Liczba opinii 9.1/10 Dobra oferta cenowa

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