Mercure San Sebastián Monte Igueldo bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 917 ulasan

Mercure San Sebastián Monte Igueldo - Image 1
Mercure San Sebastián Monte Igueldo - Image 2
Mercure San Sebastián Monte Igueldo - Image 3
Mercure San Sebastián Monte Igueldo - Image 4

Deskripsi

Keistimewaan hotel

  • Hotel certified ALLSAFE by SGS

  • 2 minutes from the city by cable car

  • The pool is open from July 1, 2022 until the end of September 2022

  • RESTAURANT EL TORREON - get to know authentic Basque cuisine

  • Free parking

Akomodasi kami

Lokasi hotel

Mercure San Sebastián Monte Igueldo

Paseo del Faro 134, HSS00345
20008 SAN SEBASTIAN
Spain

GPS:43.321766, -2.009642

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

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Peringkat ALL  4.1/5  917 ulasan

Peringkat TripAdvisor  3.5/5  618 ulasan

Nice view BUT!

Catatan Tripadvisor 2.0/5

Roberto M Friends getaway - Ulasan TripAdvisor tersertifikasi

Look. Overall okay. The view is AMAZING! If they could only follow up with the all the rest you would expect from such a hotel! Upon check in, no one is there to assist with bags welcome you or open a door! Check In Was okay but long. Rooms are clean and as I mentioned we had a fabulous view overlooking San Sebastián. Coffee machine yes - But no kettle even to make a cup of tea?? (Normal practice any hotel) Staff are all very unresponsive and some even rude. A bar that has no Campari or Baileys??? Really!!! What the?? Basic items. The hotel is a distance from town but we actually liked that. Really depends what you want - we were happy to be away from the middle of town and venture in by taxi or funicular when we wanted too. Overall okay but would I stay here again ??? Yeah probably not!

Disappointing

Catatan Tripadvisor 3.0/5

Ross H Ulasan TripAdvisor tersertifikasi

Not the best location in San Seb. Taxi/Uber or go down the funicular and walk or bus into town. Restaurant was okay though the breakfasts were great. Beds bathrooms and rooms fine though dated and need a refresh. Definitely won’t stay. Here next time as so many better options in the CBD

Poor Service, Great Views

Catatan Tripadvisor 2.0/5

GlobalTravelMan2014 Ulasan TripAdvisor tersertifikasi

This hotel is on a hill overlooking the city, not convenient for visiting San Sebastian. There is nothing nearby (walking distance). You will need a car or a taxi for everything. The view is fantastic. The rooms are large enough and well appointed. However, service is very poor. Staff make it a point of ignoring guests. There does not seem to be any supervision. Would not stay there again

What a view!

Catatan Tripadvisor 4.0/5

fadkabbani Friends getaway - Ulasan TripAdvisor tersertifikasi

This was my third stay here and the view of La Concha Bay does not disappoint. It’s absolutely breathtaking. It must be one of the best views in the world. The hotel ticks all the boxes with a basic breakfast and has a fantastic fun fair next to it which is great fun for all ages. A funicular is available which takes you down to the bay. Some more fun. If you want somewhere to stay for a reasonable price and close to the food in San Sebastián this is a must.

Bad Smell in Bathroom

Catatan Tripadvisor 1.0/5

TheClareOne Couples - Ulasan TripAdvisor tersertifikasi

I checked in to the hotel yesterday as a platinum Accor member. We were out for the day and on returning noticed a bad smell in the bathroom, which I gleaned was coming from the wash handbasin. This morning it was so putrid that I advised reception. We went out for the day only to return to the same disgusting smell rising up from the sink. I spoke with another receptionist and waited in the lobby. I was told 20 minutes later that a product had been poured down the sink. It is clear something was poured down so I returned to reception to advise that I would leave it for a while to see if it resolved the problem and if not I would be checking out and looking for a refund as I had prepaid for 3 more nights and there are no other rooms available. The very rude receptionist told me I would get no refund and that I should have told them about the smell yesterday. Unbelievable! No apology and a smart alec attitude when the hotel should not be selling a room with this sort of problem. How dare she expect guests to stay in rooms where a nauseating smell is wafting from the bathroom. Also, breakfast is not good. Cold eggs and poor choice. Air con not working as apparently it’s a central system on “winter mode”. Food was nice in the restaurant yesterday and the staff in there, at the pool and in the bar are pleasant. That’s all I can say in favour of the hotel. It’s not good. Don’t stay here!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 628 ulasan 8.2/10 Lokasi
  • 1.322 ulasan 7.4/10 Kamar
  • 829 ulasan 4.9/10 Pelayanan
  • 32 ulasan 1.1/10 Internet
  • 381 ulasan 5/10 Makanan
  • 354 ulasan 4.9/10 Kenyamanan
  • 349 ulasan 5.9/10 Sarapan
  • 243 ulasan 3.6/10 Kesepadanan nilai

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