Pullman Khon Kaen Raja Orchid 5 stars

Customer review rating (ALL Rating) 4.4/5 269 reviews

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Description

Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Our accommodation(s)

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Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road, Nai Muang, Muang
40000 KHON KAEN
Thailand

GPS:16.429798, 102.830379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  269 reviews

TripAdvisor Rating  4.0/5  1,026 reviews

Certificate of excellence 2023

Warm welcome and good stay always..

Customer review rating 5.0/5

Teraphong Solo - Confirmed reviews ALL

Warmly welcome upgraded room with nice greeting note is impressed. Well prepared comfort room with high quality bedding made very good sleep.

Dear Khun TeraPhong, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirilug Kraisoda Administrative Coordinator

Walkable to attraction

TripAdvisor rating 5.0/5

ศิรินทิพย์ ท Business - TripAdvisor review

The hotel has all facilities, fitness, sauna , pool. Fitness is very good and clean. At the lobby, cafe is good and reasonable price. The location can walkable to central, city pillar shrine and market.

Dear valued guest, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug Kraisoda Administrative Coordinator

Professional staff, luxury treatment

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

All the staffs that assisted me were really polite, professional and friendly. I hardly have negative comments. The only negative things I experienced are that the hotel looked old and not so maintained. Overall I was impressed by how professional the employees were and they gave 5 stars experience to me.

Dear TINA THITICHAYA D., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our sincere apologies for any shortfalls in the experience provided to you during your stay. We do regret hearing from you as the hotel's condition did not meet your expectations. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the high level of services and products we strive to deliver here at Pullman Khon Kean Raja Orchid at all times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirilug Kraisoda Administrative Coordinator

Excellent Hotel

Customer review rating 5.0/5

Nitin T. Couples - Confirmed reviews ALL

Nice and Clean place with good staff.

Dear LITIN T., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirilug Kraisoda Administrative Coordinator

Need to improve customer service & claim service

Customer review rating 2.0/5

Alex Business - Confirmed reviews ALL

I would like to complain about your claim process and customer service because my BMW car film rear window was scratched by your waterspout leaking. Even until now I still waiting for your cleaning claim. Front desk promise that process will be 14 days until now is going to be about month already with 1 call chasing from my side and no call from the hotel.

Dear Khun Alex, Thank you for taking the time to share your valuable feedback. I read with concern that you experienced the delayed claiming procedure. Kindly accept our apologies for this inconvenience. Please be assured that your comment has been passed on our relevant department to continue your request. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Yours sincerely, Sirilug Kraisoda Administrative Coordinator

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Other web-users rate our hotel

  • 421 reviews 9.6/10 Location
  • 670 reviews 7.5/10 Room
  • 522 reviews 8.3/10 Service
  • 24 reviews 7.7/10 WiFi
  • 267 reviews 5.5/10 Cleanliness
  • 250 reviews 7.6/10 Breakfast
  • 108 reviews 5.9/10 Pool
  • 49 reviews 9.2/10 Wellness Area

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